We traveled to The Reserve with a family group of 16. Eight adults and eight children. We were greeted at the registration desk by our concierge, Staben. He suggested restaurants that we might enjoy and made reservations at each of them for us. He also arranged a special birthday celebration for our grandson and a special anniversary celebration for my son and his wife. He was very much available when we needed him and even checked in on our group on his own. He assistance definitely made the whole experience go more smoothly and we tried restaurants that we probably would not have had he not been available to make suggestions.
The resort was beautiful, the pools were not crowded, and we could easily get a golf card to transport us from the Reserve section of the resort to the main buildings and the beach and back. There was an odd smell on these trips that was not so pleasant.
This was a great place for a large group traveling together, very spacious and all-inclusive. The scuba diving was okay although our new divers though it was fabulous. It was difficult getting information in advance as to how many dives were included in our package although that was resolve when we visited the dive shop. Edwin was fabulous in training our new divers for their Discover Dive and was very conscientious about checking up on them during their dives.
- Official Description (provided by the hotel):
- Explore The Reserve, our new boutique resort within a resort, designed for those whose stay in a luxury suite is as important as sun, sea and sand. Including three pools and a la carte restaurants, YHI Spa and gym, Swim up Suites with direct access to the pool Family Concierge Suites. Take benefit of your stay at The Reserve and use its facilities and services as well as the ones in Paradisus Palma Real Resort. ... more less
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- Also Known As:
- The Reserve At Paradisus Palma Real Hotel Punta Cana