We just returned from our 2nd visit to The Reserve & it was a great experience. In addition to the spectacular grounds, beautiful beach, very spacious rooms and relaxing spa, there were several people that made our stay top notch.
We were a group of 14 and our concierge, Sulenny Gil was amazing. She took care of our every need, including dinner reservations and golf. She searched us out, making sure that everything was to our satisfaction. At the beach, Fransecso Estrella was there every morning to reserve "our" chairs. We could rely on him even on the mornings we slept in. We always had chairs and towels for everyone in our group.
Jeffrey at the breakfast buffet made the best omelets we all ever had, even though we are from the diner capital of the world, NJ. In fact, we tried to get him to come home with us.
Overall, it was a great week & we only wish we could have stayed longer. Hopefully we can get back again soon.
- Official Description (provided by the hotel):
- Explore The Reserve, our new boutique resort within a resort, designed for those whose stay in a luxury suite is as important as sun, sea and sand. Including three pools and a la carte restaurants, YHI Spa and gym, Swim up Suites with direct access to the pool Family Concierge Suites. Take benefit of your stay at The Reserve and use its facilities and services as well as the ones in Paradisus Palma Real Resort. ... more less
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- Also Known As:
- The Reserve At Paradisus Palma Real Hotel Punta Cana