Where I come from, hot water is a basic, fundamental requirement. Beautiful room had NO hot water. The room directly above might have had some, but that water came pouring down through the ceiling in our room.
Check-in to this hellhole took 3hours or more. Food is crap, service poor.
I am typically not that hard to please but I wish I had never come.
- Official Description (provided by the hotel):
- Explore The Reserve, our new boutique resort within a resort, designed for those whose stay in a luxury suite is as important as sun, sea and sand. Including three pools and a la carte restaurants, YHI Spa and gym, Swim up Suites with direct access to the pool Family Concierge Suites. Take benefit of your stay at The Reserve and use its facilities and services as well as the ones in Paradisus Palma Real Resort. ... more less
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- Also Known As:
- The Reserve At Paradisus Palma Real Hotel Punta Cana