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“Best Resort I have ever been at !” 5 of 5 stars
Review of Barcelo Bavaro Palace Deluxe

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Barcelo Bavaro Palace Deluxe
4.5 of 5 Resort (All-Inclusive)   |   Playa Bavaro | PO Box 3177, Punta Cana 22000, Dominican Republic   |  
Hotel amenities
Ranked #30 of 100 hotels in Punta Cana
Two Rivers, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Best Resort I have ever been at !”
5 of 5 stars Reviewed March 28, 2013

So many things made this the best resort my wife and I have ever been to. We were there for 9 days. The weather was perfect (Mar 2013). Sunny, warm, and always a nice warm breeze to keep it from being too hot. The most perfect beach. Within a few steps of the room. Lots of palm trees and shade (for us snowbirds) and never a problem finding a lounge chair. Lots of workers were always keeping beach and rooms and grounds clean and neat. Multiple showers and feet washers available close to exiting the beach. Beautiful swimming pools and fountains. Lots of different foods to try. Theme restuarants were great. Less than 30 min. from the airport. Would definitely go back! Things that could be better. Offer free Internet - total cross over access for adults to both resorts. You should be able to go all bars for drinks and cafes at both resorts if you are an adult.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_BBPD, General Manager at Barcelo Bavaro Palace Deluxe, responded to this review, April 16, 2013
Dear Guest,

We really appreciated that you have share your positive impressions with other travellers in the TripAdvisor. Thank you for consider us the best Resort you have ever stay in. We are glad to receive such as positive feedback since comments such as yours strengthens our philosophy of excellence service.

We are proud to hear that you liked our facilities and grounds; it is thanks to the hard work of our gardening- as well as our maintenance-staff that we are able to maintain the landscaping this way. In the same way, we appreciate your compliments in regards to our food concepts and variety in our different restaurants. We would like also to thank you for your suggestions to our operation, since our guests opinion is of our interesting and assistance.

We hope to welcome you soon in the near future!


Sincerely,


Javier Cordero Gilsanz
General Manager at Barceló Bávaro Palace Deluxe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Vaughan, Canada
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 28, 2013

Our family of four enjoyed our stay at the Barcelo Bavaro P.D.!!
Beach - excellent!!!
Pools - great!
Weather - was hot and sunny (Mar. 18-25)
Property - maintained very well, excellent views
Water park - kids had lots of fun!!
Kids club - we have seen much better, basically a space filled with computer games and tv screens, I would not leave my children there, the staff working there are not eager to get to know the children and make parents feel at ease
Rooms - we stayed at the family deluxe room - worth the extra, nice and clean and close to the main building (5 min walk)
Food - very tasty - lots of fresh veggies and fruit, meat and fish, breads and desserts!!! Very busy buffet in the morning and for lunch, long lines, the staff at the buffet will ignore as much as possible, except for one day when they had a performance review and many mangers present, then the service was better!!
Entertainment - lots of fun for the whole family
Service - disappointing... The lobby staff - friendly, but if you have a concern, they are not helpful - our transfer was late (1 hr) to go back to the airport, the lobby staff weren't willing to help, ended up taking a taxi.... The staff are not going out of their way to make you feel welcomed at the restaurants, the pre-booking of your a la carte dinners can get annoying - takes too long, there isn't much choice for time slots etc. etc. and frankly it's not worth it - once you are at the restaurant, you can wait for your meal for 45 min, and it didn't work for our family. But mainly it's the attitude of most of the staff - they don't exude happiness - even if you tip them.
Overall, we had a great family holiday, probably will not return to this destination, if you decide to go, keep your expectations low in regards to service.
Thank you for reading, I hope you find this review helpful.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_BBPD, General Manager at Barcelo Bavaro Palace Deluxe, responded to this review, April 16, 2013
Dear Guest,

First of all, we would like to thank you for your preference in selecting our Barceló Bávaro Palace Deluxe for your family vacation, as well as for letting us know about your recent experience. In our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guests' opinion, so, you may rest assured that your comments have been forwarded to the various Departments involved of the Hotel with the aim to reinforce our performance and the quality of our services.

We hope that when returning to the Dominican Republic, you will give us the opportunity to welcome you again at our Barceló Bávaro Palace Deluxe.


Sincerely,


Javier Cordero Gilsanz
General Manager at Barceló Bávaro Palace Deluxe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington, Kentucky
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 26, 2013

Wonderful place to stay for a family vacation or a couples vacation! My trip was back in Decmeber 2012 for a "weddingmoon" with our immediate families. The weather was great, warm enough to get in the ocean but pools were a little cold. Weather was plenty warm enough to lay out by the pool or beach all day! We flew in to PUJ airport and took a taxi to the resort which was about a 20 minute ride. I HIGHLY recommend upgrading to Club Premium, which allows you many extras that will make for a more fulfilling trip. We arrived at the Club Premium lounge where we were greeted with drinks and snacks. In the Club Premium lounge the staff will check you in, call a bell boy to transport your luggage to your room as well as make all the reservations for dinner for the whole stay. When we ran into problems or had questions, we immediately called the Club Premium lounge and our questions were answered right away!
Our room was an oceanfront room and a 1 minute walk out to the beach. It was beautiful! The room was a little small, but we were not in the room much for our whole stay! Room service is great, great food and quick! The morning after the wedding we received a huge spread of delicious food!
There are several different pools to choose from. Chairs facing the sun are sometimes hard to find. Get out early and reserve a chair. Plenty of pool side bars to choose from. The beach can get a little crowded. Again, arrive early to ensure a chair close to the water. Many different activities to choose from including: aerobics, volleyball, horseshoes, bingo, dance lessons, yoga...
The food was WONDERFUL! Only have good things to say about the food. The buffets have every kind of food you could ever want. Muffins are fantastic! Pineapple is so fresh and juicy! There are so many restaurants to choose from (with Club Premium you can eat at an a la carte restaurant each night!). Our favorite was the Japanese hibachi restaurant..our chef was hilarious and kept the guests engaged! La Brisa is on the beach and has fantastic food as well! French restaurant is very authentic, was not a fan.
Our wedding was so beautiful! Everything went as planned and was perfect! Our wedding coordinator was Lianny Duvege and she was so helpful! She made sure the whole wedding went smoothly. Our wedding was on the beach, near La Brisa which was a little less crowded and somewhat secluded. We did have some beach guests watching our ceremony but not many. We had wedding security, which was not needed at our location but it was nice to know that they were there if we needed them. The wedding cocktails and canapes were to die for! We also got to make a special reservation in the steakhouse, which was by far our overall favorite restaurant. Steak was amazing! Our wedding cake was so delicious and we even got to save a piece for our first anniversary. We had 16 guests including ourselves and each and every one of them had a wonderful time!
I would recommend this resort to everyone and I cant wait to go back!

Room Tip: Club Premium is a MUST! Club premium allows you many extras that will make for a more fulfilling tri...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_BBPD, General Manager at Barcelo Bavaro Palace Deluxe, responded to this review, April 16, 2013
Dear Guest,

First of all we want to thank you for choosing us to celebrate as important occasion as your wedding party. We are honored of having been part of these unforgettable memories and we are very pleased to hear that your ceremony and all the arrangements of your wedding went precisely as you wanted to. Thank you for let us know that you got nice moments sharing with us this important moment of your life. We are glkad that you have enjoyed most of our services as well as our facilities.

On behalf of all our Staff members we wish you a wonderful and successful marriage, hoping to be part of your first marriage anniversary next year!


Sincerely,


Javier Cordero Gilsanz
General Manager at Barceló Bávaro Palace Deluxe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Purchase, New York, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 25, 2013

My husband and I along with our three year old daughter just spent five days at the Barcelo Bavaro Palace Deluxe. Our close friends were having their wedding at the hotel and we had an amazing time,
The hotel itself was beautiful and very clean. We enjoyed the vast array of shops, restaurants and activities. There were workers cleaning every inch of the hotel and grounds everyday and the pools and beach were immaculate.
We had a room that was directly on the beach in the 4000 building. We had a beautiful deck and direct unobstructed view of the ocean and pristine beach and a lovely jacuzzi bath tub on our deck.
The room was cleaned twice a day. Our room included the upgraded VIP Club Premium membership which I highly recommend. From the moment we checked in we were treated like royalty... They offered us fresh cold bottles of water and had computers available for email or Internet use immediately. We also had use of free wifi which was much appreciated so we were able to check emails on our phones and iPads during our stay.
I must compliment the services of two employees at the resort. First, our waitress in the club premium lounge where we had breakfast daily was outstanding. Her name is Sandra Sanchez and she always had a smile and friendly personality ever morning during breakfast. Her service was excellent and she was very friendly and sweet to our 3 year old daughter. We enjoyed breakfast every day because of her help and the hotel is lucky to have her as an employee.
Secondly, our housekeeping maid Yomery Hernandez was also excellent. She cleaned our room twice per day and always offered us anything we needed during our stay. She made us feel very welcome and comfortable and left our room spotless every morning and evening. We always had fresh towels and did not need to call housekeeping for anything as she was always willing to help with any request we had. She is also an asset to this hotel and works very hard but always had a smile on her face.
The wedding was also a lovely event with excellent food, cocktail hour and reception entertainment....the location was also very beautiful especially the wedding chapel site with the beautiful lake in the background and golf course grounds.

We had an amazing trip and really enjoyed our stay at the Barcelo Bavaro Palace. We will definitely recommend this hotel,to our family and friends.

Room Tip: Room 4202 with club premium upgrade was fantastic and had amazing views of the ocean and beach.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_BBPD, General Manager at Barcelo Bavaro Palace Deluxe, responded to this review, April 16, 2013
Dear Guest,

We really appreciate that you share your positive experience in the Trip Advisor and that you have enjoyed your stay in our Barceló Bávaro Palace Deluxe. Thank you very much for your valued time to make this review since the opinion of our guests is very important and assistance to us. It is a pleasure to know that our infrastructure and the environment of our Hotel was of your liking and that you had a great time in our facilities.

We will gladly pass your comments to our staff members that they will be happy receiving such as positive feedback as yours.


Sincerely,


Javier Cordero Gilsanz
General Manager at Barceló Bávaro Palace Deluxe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morgantown, West Virginia
Top Contributor
105 reviews 105 reviews
9 hotel reviews
Reviews in 22 cities Reviews in 22 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed March 25, 2013

I am going to make this short and sweet, I read a lot of the reviews before we booked, and glad I make good decisions.

This place was clean, really clean....everywhere, th4e buffet, room, bathrooms etc...they even raked the seaweed off the beach.

The food was really good, and such a variety, I read a lot of reviews, rating the food quality low, I would like to know what there pallet it like, if they smoke, if they are polluted with alcohol, after 6 days, and several restaurants, there was nothing I would consider 'bad' or tasteless.

Service was excellent, they are slow...but that is there culture, so I adapted, they are beautiful, happy people whom worked hard to please me.

Coupon books is a joke....but I personally went for sun, sand, golf, relaxing, I really didnt want or need a massage, dinner on the beach, or breakfast delivered.

The room was great, clean, comfortable and the bed was pleasantly comfortable.

Golf - amazing Pete Dye course and Sergio the gold pro, will make sure you get to play, they use 'newer' Callaway clubs.

Beach was beautiful, and chairs were abundant.

Pool, was clean, fun and relaxing, and we never have issues getting a chair.

I WILL go back again....

Room Tip: We were in the 1000 block, close to pool, beach and main concourse.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_BBPD, General Manager at Barcelo Bavaro Palace Deluxe, responded to this review, April 16, 2013
Dear Guest,

We would like to express our gratitude for sharing your impressions of your recent stay with us and we also want to thank you for your preference in selecting our Barceló Bávaro Palace Deluxe for your vacation, as well as for letting us know about your recent experience. In our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guests' opinion.

We appreciate your compliments to the design of our Golf Course as well as your positive impression of our golf course designed by the famous PB. Dye.


Sincerely,


Javier Cordero Gilsanz
General Manager at Barceló Bávaro Palace Deluxe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 25, 2013

Had the most amazing vacation!
Palace deluxe was wonderful, spotlessly clean, most gorgeous beach!
Everything about the resort was outstanding. The help was friendly.
The bartenders we're great hard working never had to wait more than 2 minutes for a drink!
Best beach no waves, no rocks or shells miles of white sand lots of palm trees for shade nice breeze. Huge selection of food in buffet something for everyone. Even a kids section.
Omelette and pancakes made to order. Delicious
GO!

Room Tip: Rooms in the buildings 4 and 5 are closer to everything central building has all the Restaraunt and...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_BBPD, General Manager at Barcelo Bavaro Palace Deluxe, responded to this review, April 6, 2013
Dear Guest,

We really appreciate that you share your positive experience in regards to your stay in our Barceló Bávaro Palace Deluxe in the Trip Advisor. Thank you very much for your valued time to make this review since the opinion of our guests is very important and assistance to us. It is a pleasure to know that our infrastructure and the environment of our Hotel was of your liking and that you could enjoyed most of our restaurants, as well as our beach and facilities such the family section.

We hope to host you in our property soon!


Sincerely,


Javier Cordero Gilsanz
General Manager at Barceló Bávaro Palace Deluxe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ontario
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 25, 2013

I was worried about. Going to the DM...would we get sick!!,
Went with two 18 year olds..
Service was very good...rooms , clean ,modern and I loved the Jacuzzi on the balcony.
Our rooms were steps from the beach.....the hotel is large and spread out but it means you never feel the place is mega busy.
Nice selection of restaurants to choose from...They all work very hard, my personnel favourite was the Spanish meal......very very well done to all who work there.
The beach is divine...lots of pools and no problems getting a lounger...
The drinks are very strong!!!!! Best to ask for a small amount of alcohol in your chosen cocktails..
I would go back in a heartbeat

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_BBPD, General Manager at Barcelo Bavaro Palace Deluxe, responded to this review, April 6, 2013
Dear Guest,

Thank you for share your positive experience in the TripAdvisor and for let us know that you had a delightful stay.

We really appreciate your kind comments about the hotel’s infraestructure and landscape, it’s nice to hear that it was of your liking and satisfaction. Thank you for your good comments on our food services. We cater people from all over the world and generally get the same comments. Nevertheless we are constantly making a big effort to exceed our guests’ expectations regarding this and other services.

We hope to welcome you soon to enjoy our beautiful Caribbean sea once again!


Kind regards,



Javier Cordero Gilsanz
General Manager at Barceló Bávaro Palace Deluxe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Barcelo Bavaro Palace Deluxe

Address: Playa Bavaro | PO Box 3177, Punta Cana 22000, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Spa Hotel in Punta Cana
#25 Family Hotel in Punta Cana
#26 Luxury Hotel in Punta Cana
#27 Top resorts Hotel in Punta Cana
#28 Romantic Hotel in Punta Cana
#28 On the Beach Hotel in Punta Cana
#30 Business Hotel in Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Barcelo Bavaro Palace Deluxe 4.5*
Official Description (provided by the hotel):
Barceló Bávaro Palace Deluxe*****, a unique and unrepeatable locationon the best beach of Punta Cana, protected by a coral reef that converts the sea into a natural swimming pool.This an all-inclusive luxury gastronomic hotel is a new concept in luxury on the best beach in Punta Cana.All the rooms have terrace and sea views (front or partial) and jacuzzi for two persons with hydrotherapy, Well-being of the latest generation. ... more   less 
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Also Known As:
Barcelo Bavaro Palace Deluxe Hotel Punta Cana

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