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“Barcelo Bavaro Deluxe - Adult” 5 of 5 stars
Review of Barcelo Bavaro Palace Deluxe

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Barcelo Bavaro Palace Deluxe
4.5 of 5 Resort (All-Inclusive)   |   Playa Bavaro | PO Box 3177, Punta Cana 22000, Dominican Republic   |  
Hotel amenities
Ranked #29 of 101 hotels in Punta Cana
Morgantown, West Virginia
Top Contributor
89 reviews 89 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
32 helpful votes 32 helpful votes
“Barcelo Bavaro Deluxe - Adult”
5 of 5 stars Reviewed March 25, 2013

I am going to make this short and sweet, I read a lot of the reviews before we booked, and glad I make good decisions.

This place was clean, really clean....everywhere, th4e buffet, room, bathrooms etc...they even raked the seaweed off the beach.

The food was really good, and such a variety, I read a lot of reviews, rating the food quality low, I would like to know what there pallet it like, if they smoke, if they are polluted with alcohol, after 6 days, and several restaurants, there was nothing I would consider 'bad' or tasteless.

Service was excellent, they are slow...but that is there culture, so I adapted, they are beautiful, happy people whom worked hard to please me.

Coupon books is a joke....but I personally went for sun, sand, golf, relaxing, I really didnt want or need a massage, dinner on the beach, or breakfast delivered.

The room was great, clean, comfortable and the bed was pleasantly comfortable.

Golf - amazing Pete Dye course and Sergio the gold pro, will make sure you get to play, they use 'newer' Callaway clubs.

Beach was beautiful, and chairs were abundant.

Pool, was clean, fun and relaxing, and we never have issues getting a chair.

I WILL go back again....

Room Tip: We were in the 1000 block, close to pool, beach and main concourse.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_BBPD, General Manager at Barcelo Bavaro Palace Deluxe, responded to this review, April 16, 2013
Dear Guest,

We would like to express our gratitude for sharing your impressions of your recent stay with us and we also want to thank you for your preference in selecting our Barceló Bávaro Palace Deluxe for your vacation, as well as for letting us know about your recent experience. In our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guests' opinion.

We appreciate your compliments to the design of our Golf Course as well as your positive impression of our golf course designed by the famous PB. Dye.


Sincerely,


Javier Cordero Gilsanz
General Manager at Barceló Bávaro Palace Deluxe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (934)
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English first
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 25, 2013

Had the most amazing vacation!
Palace deluxe was wonderful, spotlessly clean, most gorgeous beach!
Everything about the resort was outstanding. The help was friendly.
The bartenders we're great hard working never had to wait more than 2 minutes for a drink!
Best beach no waves, no rocks or shells miles of white sand lots of palm trees for shade nice breeze. Huge selection of food in buffet something for everyone. Even a kids section.
Omelette and pancakes made to order. Delicious
GO!

Room Tip: Rooms in the buildings 4 and 5 are closer to everything central building has all the Restaraunt and...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_BBPD, General Manager at Barcelo Bavaro Palace Deluxe, responded to this review, April 6, 2013
Dear Guest,

We really appreciate that you share your positive experience in regards to your stay in our Barceló Bávaro Palace Deluxe in the Trip Advisor. Thank you very much for your valued time to make this review since the opinion of our guests is very important and assistance to us. It is a pleasure to know that our infrastructure and the environment of our Hotel was of your liking and that you could enjoyed most of our restaurants, as well as our beach and facilities such the family section.

We hope to host you in our property soon!


Sincerely,


Javier Cordero Gilsanz
General Manager at Barceló Bávaro Palace Deluxe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ontario
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 25, 2013

I was worried about. Going to the DM...would we get sick!!,
Went with two 18 year olds..
Service was very good...rooms , clean ,modern and I loved the Jacuzzi on the balcony.
Our rooms were steps from the beach.....the hotel is large and spread out but it means you never feel the place is mega busy.
Nice selection of restaurants to choose from...They all work very hard, my personnel favourite was the Spanish meal......very very well done to all who work there.
The beach is divine...lots of pools and no problems getting a lounger...
The drinks are very strong!!!!! Best to ask for a small amount of alcohol in your chosen cocktails..
I would go back in a heartbeat

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_BBPD, General Manager at Barcelo Bavaro Palace Deluxe, responded to this review, April 6, 2013
Dear Guest,

Thank you for share your positive experience in the TripAdvisor and for let us know that you had a delightful stay.

We really appreciate your kind comments about the hotel’s infraestructure and landscape, it’s nice to hear that it was of your liking and satisfaction. Thank you for your good comments on our food services. We cater people from all over the world and generally get the same comments. Nevertheless we are constantly making a big effort to exceed our guests’ expectations regarding this and other services.

We hope to welcome you soon to enjoy our beautiful Caribbean sea once again!


Kind regards,



Javier Cordero Gilsanz
General Manager at Barceló Bávaro Palace Deluxe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 24, 2013

My bf and I stayed there March 18-22. The resort is amazing. You could easily spend 1 week there without getting bored. We got the Junior Suite and it had its own hot tub on the balcony - unexpected treat! Beach is also beautiful, if you go the right side of the beach, it's quieter. One unexpected tip was that you have to make reservations for dinner at the restaurants and oh yeah, before 6PM when the reservation system goes down. Front desk should be more clear about that. They also have a strict dresscode of closed toed shoes for the men.

Room Tip: Make dinner reservations with Guest Services before 6PM, when the system closes.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_BBPD, General Manager at Barcelo Bavaro Palace Deluxe, responded to this review, April 29, 2013
Dear Guest,

We are glad that you spent your vacations on our Barceló Bávaro Palace Deluxe and that we were able to meet your expectations. It is a pleasure for us to know that you had a delightful stay in our resort and that you enjoyed the facilities here in our little paradise.

Thank you very much for taking the time to share this feedback on Tripadvisor.

We look forward to seeing you soon!

Sincerely,


Javier Cordero Gilsanz
General Manager at Barceló Bávaro Palace Deluxe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stettler, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 24, 2013

My husband and I, and our 3 sons, aged 16, 13 and 4 stayed at the Barcelo Bavaro Palace Deluxe from March 1st - March 8th. We had a wonderful time!

Punta Cana airport - yikes! After a lengthy 7 hour flight, we arrived in Punta Cana to beautiful weather. The airport was crowded, as there were about 3 or 4 other flights arriving at the same time as us. We made our booking through Air Transat and were provided with tourist cards prior to disembarking from the plane. Massive confusion - some travellers had cards, some did not, and should have been separated into two lines. It was not clear which line people were to get into and airport staff were not overly helpful. If you were a first time traveller, I could see this being very confusing. We did not have to wait at all for our luggage, and quickly hopped on the bus to be transferred to our resort. It took about an hour to get through the airport and onto the bus, and only about 20 minutes to the resort.

Check in - quick and efficient. The friendly staff at the front desk all speak English very well, and were able to answer many of our questions. We were greeted with a drink and a bellboy took us to our room. Within 10 minutes we were in our room.

Rooms - our room was located in the family section and was spacious and well appointed. The room was separated into two sleeping quarters and a common bathroom. Each bedroom has its own balcony, and one balcony has its own little hot tub. Balconies also have towel racks for drying bathing suits and towels, etc. Bedding, and fixtures are modern and rooms are very clean. Our room was thoroughly cleaned (swept, mopped, tub cleaned, sheets every few days etc.) on a daily basis and fridge and snacks were restocked daily as well. Thank you Yemis! There is no bathtub in the room, so if you are planning on bathing toddlers, or infants, you would have to do so outside. The shower has a wall mounted dispenser for shampoo, conditioner, and body wash.

Beach and pools - the beach was very nice, not one of the most beautiful I've ever been to, but about an 8/10. The beach has very soft white sand, but the water is kind of weedy, and drops off a little more quickly that other beaches I've been to. There is no shortage of chairs, and many palm trees for those seeking shade. We were told by other travellers that because the Barcelo was one of the first hotels built in Punta Cana, they were able to secure so much beach frontage. The resort spans parallel to the beach, as opposed to perpendicular, like other resorts in the area. It would be nice to have a grill at the beach, and a beach bar, but the walk to the pool bar is not far. The pool area is built directly behind the beach, and is huge. It features a relaxing pool, and lap pool, and some whirlpools, as well as a small kids area. There is also an adults only pool and a pool in the family area with waterslides. There is another larger waterpark, with a small admission fee - we did not spend time there. Many afternoons were spent at the pool in the family area. It was awesome and my 4 year old loved it - the teenagers found it to be a bit baby-ish. Fabulous bar area in the family section, and we would love to thank our warm and friendly bartenders, Marilin and Leonidas, for making us up such fabulous drinks and for visiting with us. We truly enjoyed the wonderful service!

Activities - many things to do at this resort. We played a little mini-golf as a family ($ after 6 pm), and our sons played the real thing. The boys were only able to play 9 holes, but had a great time and found the course to be very beautiful. The mini-golf course was lots of fun. There is a disco, which we never went to, and a teen disco, which our older boys went to. The teen disco is not well attended, which is unfortunate, because they said it was actually pretty cool inside. The teen disco is located beside the mini-golf and laser tag area, and no alcoholic drinks are served in this section. We attended a few shows and were impressed. The auditorium is beautiful. Our sons also logged quite a few hours in the evening playing pool in the sports bar.

Food and drinks - all very good. There is a very good selection of food at this resort - the buffets are great, the la carte restaurants are also very good, and the food in the sports bar is perfect for anyone who is "fussy" and prefers more North American style food. Drinks are also great, and if you prefer a certain type of spirit, bartenders are happy to accommodate your requests. As mentioned previously, it would be nice to have a beach bar and grill for more casual eating.
Service - wonderful, wonderful service. I cannot say enough about the fabulous staff at this resort. Having previously worked in the restaurant/bar industry, my husband and I are always very polite to staff, and are very generous tippers. We find that it really makes no difference - those who do not tip receive the same courteous service from staff at this resort. Just about zero wait time for a table at the buffet or a drink at the bar. Everyone we spoke with had excellent command of the English language, and it was never a problem having our requests answered. There are some very rude travellers out there – we often felt embarrassed at the way some guests treated staff members, or constantly griped very loudly about seemingly small things. Vacationing is expensive, and while it is important that you feel that you are receiving good value for your money, it is not fair to take out your grievances on the wait staff and bartenders. A simple smile and a thank you goes a long way.

Cleanliness - this resort is soooo clean. Grounds are meticulously kept. Some mornings, we would see staff cleaning the tiles of the pool, or sweeping and mopping the pathways, and I'm certain that there is a full-time glass cleaner. The resort was recently renovated and it shines. The beach is also very tidy, and is raked on a daily or twice daily basis.

Advice - bring some nicer clothes for night time. Some decent heels and a cocktail dress or two, as flip flops and a sundress don't really quite cut it at night. I packed mostly casual items and felt pretty underdressed most of the time. Many tourists are European, and are very well-dressed at night. Pack lots of sunscreen, it, as well as other pharmacy related items, is pricey at the gift shop. Smile and say thanks! Vacations are supposed to be fun!

All in all, we had a wonderful time and would certainly return to this resort. It is a great place to travel as a family, but would also be suitable for groups of friends, or couples.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_BBPD, General Manager at Barcelo Bavaro Palace Deluxe, responded to this review, April 6, 2013
Dear Guest,

We thank you for having chosen us as your holiday destination. We are glad that you and your family had a wonderful vacation in the Dominican Republic. Its nice to hear that since the moment of your arrival you were treated well by our staff at the Front Desk then with our bartenders at the Kids’ pool area to whom we will gladly pass your kind review. We really appreciate your compliments to our Staff members since we know that its due to their effort and dedication that we are able to provide a delightful stay to our guests.

As a family resort, we have several facilities for the enjoy of families and it’s great to know that you and your family enjoy our pools, beach, mini golf, among others. We would also want to thank you for your positive remark in regards to our food services. We cater people from all over the world and generally get the same comments. Nevertheless, we are constantly making a big effort to exceed our guests’ expectations regarding this and other services.

We hope to have the opportunity to welcome you once again in our property. We will be more than pleased to assist you and make your stay with us memorable!


Sincerely,


Javier Cordero Gilsanz
General Manager at Barceló Bávaro Palace Deluxe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
nova scotia
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 24, 2013

Just got back from the adult section (not Palace) but is next door. Amazing spot, clean rooms, no odors, great selection of meals, staff friendly and so pleasant! The adult section was quiet and the pool was great. Has a small hotel feel with all the plus of a larger one. Tennis, soccer, running track, excellent golf course, kiddies (palace) pools, games, mini-golf, etc. So much to offer! If you are a runner- go here! I ran 5 miles a day and never had to run a section twice. The track was a .3mile and the gym was amazing. Large bike spin section, pilates or yoga room plus great weights and machines. Best gym I have seen in D.R. The staff in both resorts were great- so friendly and work so hard. Could not understand some reviews posted. So not true, beach was perfect, no issues getting a chair late in day. Pool needed to grab earlier in AM. Would go here the next visit 100%!!

Room Tip: Adults section 1094 had a perfect view of beach and the pool! Prest. section could not ask for more...
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  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_BBPD, General Manager at Barcelo Bavaro Palace Deluxe, responded to this review, April 6, 2013
Dear Guest,

We are glad to know that you had a wonderful stay during your last visit to The Dominican Republic. It was very pleasant to know that you enjoyed our services and facilities and that we were able to provide you a delightful stay. At Barceló Hotels & Resorts we have a commitment to provide quality service beyond our guests’ expectations, and it is a real pleasure for us to learn that we have achieved our goal with you.

In the near future whenever you decide to come back, remember that we will be more than pleased to welcome you in our Caribbean paradise!


Sincerely,


Javier Cordero Gilsanz
General Manager at Barceló Bávaro Palace Deluxe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario, Canada
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed March 24, 2013

Where do I start. First of all, we flew Sunwing Airlines and as usual very good. The crew, the services on board....very good. This hotel has obviously trained their staff well. From check in, through out our stay staff overall they were very attentive and kind. Our favorite restaurants French and Japanese but really enjoyed the Sports bar as well. The pool and beach fantastic. We were in the family suites but enjoyed the main pool as our boys r 16 and 19. I have never seen a hotel with so many amenities and facilities. We enjoyed the mini golf. If u have little children this hotel is for u. I could go on forever in listing all the good....as truly there was nothing bad at all. A fantastic week!

Room Tip: Location is key as it is a large property. If in the family suite pick building 1, 2 or 3. U r still...
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_BBPD, General Manager at Barcelo Bavaro Palace Deluxe, responded to this review, April 6, 2013
Dear Guest,

It was very pleasant to know that you enjoyed our services and facilities and that we were able to provide you a delightful stay. At Barceló Hotels & Resorts we have a commitment to provide quality service beyond our guests’ expectations, and it is a real pleasure for us to learn that we have achieved our goal. This definitely strengthens our philosophy of seeking the highest level of service excellence. Thank you for your kind note about the hotel, its infrastructure which has been created to satisfy all our guests’ requirements and needs. We are also proud of having met your culinary expectations and that our different restaurants were of your liking.

Thank you for let us know that you had a fantastic holiday week with your family. We hope that when returning to the Dominican Republic, you will give us the opportunity to welcome you again at our resort.


Sincerely,



Javier Cordero Gilsanz
General Manager at Barceló Bávaro Palace Deluxe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Barcelo Bavaro Palace Deluxe

Also Known As:
Barcelo Bavaro Palace Deluxe Hotel
Barcelo Bavaro Palace Deluxe Hotel Punta Cana
Address: Playa Bavaro | PO Box 3177, Punta Cana 22000, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Luxury Hotel in Punta Cana
#25 Family Hotel in Punta Cana
#25 Top resorts Hotel in Punta Cana
#26 On the Beach Hotel in Punta Cana
#28 Romantic Hotel in Punta Cana
#29 Business Hotel in Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Barcelo Bavaro Palace Deluxe 4.5*
Official Description (provided by the hotel):
Barceló Bávaro Palace Deluxe*****, a unique and unrepeatable locationon the best beach of Punta Cana, protected by a coral reef that converts the sea into a natural swimming pool.This an all-inclusive luxury gastronomic hotel is a new concept in luxury on the best beach in Punta Cana.All the rooms have terrace and sea views (front or partial) and jacuzzi for two persons with hydrotherapy, Well-being of the latest generation. ... more   less 
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