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Barcelo Bavaro Palace Deluxe: Traveler Reviews

4.5 of 5
Playa Bavaro | PO Box 3177, Punta Cana 22000, Dominican Republic
Hotel amenities
Barcelo Bavaro Palace Deluxe
Ranked #28 of 99 hotels in Punta Cana
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3,374 reviews from our community

Traveler rating
    1,716
    879
    363
    212
    204
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Families
1322
 
Couples
1276
 
Solo
41
 
Business
61
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Malabo, Equatorial Guinea
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Kids activities”
5 of 5 stars Reviewed December 31, 2012

The hotel facilities and services are around 3/4 rating. nevertheless, the kindergarten services are outstanding pushing my review up to 5. The name of the service is Barci club. My infant child was busy the whole week with great activities ranging from group games all the way to theatrical shows. the staff are amazing, supportive, attentive and responsible. I would like to mention the following people:
Jorge and Fanny

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask Galit S about Barcelo Bavaro Palace Deluxe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_BBPD, General Manager at Barcelo Bavaro Palace Deluxe, responded to this review
January 7, 2013
Dear Guest,
We would like to thank you for your preference in selecting our Barceló Bávaro Palace Deluxe for your family vacation, as well as for letting us know about your recent experience. We are glad to know that your children enjoyed our activities program in our Barcy Club which is very important for us. We will share your comment with our staff and the Kids Club, especially with Jorge and Fanny. Please, be assured that we will continue working to improve our services. Once again, thank you for having chosen us. We hope to welcome you soon in the near future to enjoy our services and facilities here in the Dominican Republic.

Sincerely,

Javier Cordero Gilsanz
General Manager at Barceló Bávaro Palace Deluxe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago il
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
“Punta Cana trip #11”
5 of 5 stars Reviewed December 31, 2012

I can not say enough about this place. I have been to the DR many many times and have stayed at several resorts but this by far is the best. First of all people you have to realize you are in the Caribbean and not New York, so if you are looking for a great relaxing vacation this is it but if you have come down to be a food critic and complain about all the food like others then you better revaluate your priorities. The food is good and there is enough variety. Great coffee!!! We were there 18 days and loved the Japanese the best. We ate there 5 times. Go see the bartender in the lobby of the Japeneese place and his name is Johnathan and again mention us. Great time..


The staff is more then accommodating. Our room was ALWAYS clean and totally stocked. We tipped the house keeping only about 3$ per day and had more then enough service. Always enough water an plenty of clean towels.

Entertainment was fun. Fernando and Santos were awesome. Even when it rained for a bit they were right there making us have fun. Mention the Cuban from Chicago (Kristian and Angela) with the tattoos and for sure they will make sure you have a great time.......

Another good idea is the duty free for liquor. Of course being there for so many days you do get tired of the drinks but this place saved us...get a bottle of what u want and take it down to the pool and have a great time..

If you want trips PLEASE GO SEE "GRINGO"..he is located down the beach to the left right before the shops. See attached pictures of his partner Mike. Same trips as sold inside but MUCH MUCH cheaper. Again mention the above people from Chicago and they will know..Gringo is Canadian and has lived there for many years...great people.

AGAIN PEOPLE....please tip the staff....remember just because it is an all inclusive doesn't mean you can't tip along the way....it will get you a lot further with a few dollars then not...

We made many friends with the staff and even went outside the hotel with some of them to a great concert as we like to do and even had a better time mingeling with the locals. Of course we speak Spanish but most of them do speak some English. But if you try a bit it is nice, keep in mind their native language is Spanish and knowing other languages is only an asset. We are coming to their country after all and should not expect them to know all languages. If people come to the United States we like them to know some English right? So please keep this in mind.

Over all, best place ever enjoy yourself and have a great time and don't spend time on any petty negatives because we couldn't find many!!!!!!!!!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
See 4 more reviews by Angela W for Punta Cana
Ask Angela W about Barcelo Bavaro Palace Deluxe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sturbridge, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
“A trip of a lifetime!”
5 of 5 stars Reviewed December 31, 2012

So we started out on our journey to the DR expecting a warm and breezy tropical vacation like any other we've taken in the past, but we were treated to, and greater with so much more.
When we arrived we were told we would be upgraded because of an over booking issue, and from that point forward it was luxury with all of its many trappings.
The service was like nothing I had experienced before, with all of the hotel employees treating my husband and I like family.
I have recommended this hotel to everyone who has asked about our vacation. I have the feeling that even if we had not been upgraded, we would have still be treated with the same kind of respect and kindness that was shown to us as members of the premium club.
So, thank you again Sandra Sanchez, Aracelis Del Rosario and Mirian Beras along with the rest if the Barcelo premium club staff!

Room Tip: We loved the access the first floor allowed us to the beach and the rest of the resort.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Vanette R about Barcelo Bavaro Palace Deluxe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
3 helpful votes 3 helpful votes
“Couldn't have expected more.”
5 of 5 stars Reviewed December 31, 2012

Place was very clean, an army of employees to help you.Lots of entertainment, great golf course, food was fantastic, doesn't matter what your tastes are you will be able to find something to eat. Was originally going to stay at the Majestic but my wife convinced me to try this one, glad she did will go back.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Johnthecanadian about Barcelo Bavaro Palace Deluxe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
“You should be aware of what you are picking”
3 of 5 stars Reviewed December 30, 2012

I am saying this because this type of place definitely does not fit everyone's taste.
First and foremost, unless you are planning on the adults only part of the resort, this is a family resort with many kids and large family groups. I would definitely not recommend this place for solo, couples or friends holidays. Having said that, this hotel resort caters mainly to kids 3 years and up. We had trouble adjusting with our baby who is 11 months old. There is no tub in the room, so bathing was a problem, feeding was also complicated (my baby is on solids, but the buffet foods definitely were not a good choice for her), and the crib we got was really tiny and hands and feet kept sticking out.
The pros of the resort are that the grounds are beautiful, well kept. There are a ton of swimming pools, water parks, shops, entertainment. The golf course is really beautiful and peaceful too. The rooms are large and nicely decorated.
The cons, which in my opinion outdo the pros, are:
- the food is bad. Really bad, as in tasteless, smelly, poorly cooked. The buffet, while offering a ton of choices, was really bad. The place itself smelled terribly. The food at the restaurants was really subpar too. It was really the same as the buffet, just served in fancier plates. And a word about reserving tables at the restaurants: the day we arrived they told us everything was pretty much taken, so we only had dining options at 6 pm or 11 pm, or get stuck with the buffet. And by the way I've seen people being turned down at restaurants when they have a bunch of available table. I just don't understand that policy.
- the sea is not what you would like to see in the Caribbean. It is pretty wavy and there's a ton of seaweed.
- this is a huge resort. As in, there are something like 1500 rooms. Everything was super overcrowded. The beach, the pool, the buffet...we always had trouble finding lounging chairs by the pool or the sea.
- wi fi is really, really, really bad. We got it for the entire duration of our stay and it was ridiculously slow and the signal so weak.

If all the cons are fine by you, then this is the right place for you.

Room Tip: Ask for a room that does not overlook the Barcy pool, unless you're willing to give up lazy morn...
See more room tips
  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
Ask chicchy about Barcelo Bavaro Palace Deluxe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Barcelo Bavaro Palace Deluxe

Also Known As:
Barcelo Bavaro Palace Deluxe Hotel
Barcelo Bavaro Palace Deluxe Hotel Punta Cana
Address: Playa Bavaro | PO Box 3177, Punta Cana 22000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Top resorts Hotels in Punta Cana
#23 Luxury Hotels in Punta Cana
#25 On the Beach Hotels in Punta Cana
#26 Family Hotels in Punta Cana
#31 Romantic Hotels in Punta Cana
Price Range: $$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Barceló Bávaro Palace Deluxe*****, a unique and unrepeatable locationon the best beach of Punta Cana, protected by a coral reef that converts the sea into a natural swimming pool.This an all-inclusive luxury gastronomic hotel is a new concept in luxury on the best beach in Punta Cana.All the rooms have terrace and sea views (front or partial) and jacuzzi for two persons with hydrotherapy, Well-being of the latest generation. ... more   less 
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