Recently went to Secrets for a week to celebrate our honeymoon. Overall, we had a lovely and relaxing trip, but would not return unless the food changed.
Room- We were located on the second floor facing the end of the pool. It was a quick walk down the steps to jump in the pool. I really liked this location and was really glad we did not end up paying more for the swim up room because they seemed to have very little privacy with people always outside your door. The room was extremely clean and the bed was very comfortable. The air conditioning worked really well which is nice after being in the sun all day. The balcony was nice, but we did find some hairs in our whirlpool tub, so we did not use it.
Pool- We were under the impression that the winding pool is a lazy river that you can float on effortlessly throughout the property. However, while it does wind through the resort, it is just a pool and does not move. We also found it strange that it was not a complete loop. It ends on either end and you have to turn around. Really enjoyed the raised areas in the pool to lay in the sun, but still be in the water. We brought our own floats and were glad that we did since the hotel rafts were hard to come by. The pool bar was fine- good service, good drinks. It could get a little loud and crowded in the late afternoon so we avoided this are. People do get out early to reserve their seats which can get annoying, especially when you do not see them actually in them all day.
Beach- The beach was stunning- crystal blue water, white sand. We quickly learned where we wanted to spend most of our days. Much easier to find a spot at the beach than at the pool. There is a lot of seaweed in the water, but once you get past a certain point, it is gone. Scenery is just beautiful. We took a lot of walks up and down the beach. Making a right is a nicer walk.
Service- The Secrets side was always a bit better than Now, but overall the staff makes sure you are well taken care of. Sometimes the beach service was slow, but there was usually only 1 person for all of the chairs, so it is understandable. A few dollars in tips was always well appreciated. As for tipping, it looked like some people never tipped and some tipped a lot. We always tipped a bit everyday.
Spa- I got a swedish massage and it was excellent and my husband really enjoyed his pineapple pedicure. However, they do run deals randomly, so you may want to ask ahead of time. The day after I got my massage, they were offering a 2 for 1 deal.
Entertainment- I really enjoyed the beach and pool aerobics, as well as the painting class. The staff do a nice job of trying to get people interested and involved. The entertainment at night is okay... very typical of all inclusive resorts. We really enjoyed all of the live music.
Food- I wish I could say it was better than it was, but it just was just not great. If the food improved, this would be a close to perfect place to visit. After a few days, everything tastes the same and you notice how things are recycled all over the resort. It was edible, but needs some work. Breakfast at the buffet was probably the best meal of the day. Oceana was the worst meal we had, just terrible. Spice and Tamarindo were both okay, mediocre. On a positive note, we really enjoyed our meal at Capers and found that it was by far the best place to eat dinner. I will note that I am a vegetarian, so it does limit what I tried. I got very sick after mexican night at the buffet which was not a great way to spend part of a vacation. The drinks were much better than the food and I especially enjoyed the pina colodas.
We found the Punta Cana airport to be a miserable experience full of lines and confusion. It was hot, crowded, and the worst part of our trip, obviously.