We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Just the facts” 5 of 5 stars
Review of Secrets Royal Beach

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Secrets Royal Beach to your Saves list
Secrets Royal Beach
4.5 of 5 Hotel   |   Av Alemania S/N | El Cortecito, Bavaro Beach, Punta Cana, Dominican Republic   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Summer Savings up 40%
Ranked #8 of 99 Hotels in Punta Cana
Certificate of Excellence
Atlanta, Georgia
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
Reviews in 23 cities Reviews in 23 cities
33 helpful votes 33 helpful votes
“Just the facts”
5 of 5 stars Reviewed April 30, 2013

The Resort... 5 Stars. Meticulously maintained, Pool spotless, Facilities clean and very nicely appointed

The Staff.... 5 Stars. Everyone was excellente'. and always polite and willing to help

The Room.... 4 Stars. Clean and well decorated. Room Service was SPOT on! and fast. Only negative we had the entire time was it took 15 minutes before the shower would flow Hot water.

The Food.... 4.5 Stars. We loved all the restaurants, The sushi place was the weakest (they didn't have Sake')

Room Tip: First number of the 4 digit room is the building. Next is Floor. last two are room so: 5384 would b...
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JazminRojas, Front Desk Manager Assistant at Secrets Royal Beach, responded to this review, May 5, 2013
Dear Guest,

On behalf of our General manager, we want to thank you for choosing Secrets Royal Beach Punta Cana as your favorite vacation destination and for taking your time to post a review on TripAdvisor.

We are delighted to read that, all our services, property cleanliness and staff friendliness where up to your expectations and we are really thankful for your feed back, as we know there is always room for improvement.

W hope to see you back with us soon and you enjoy one more time your vacation with us.


Best Regards,


Jazmín Rojas M
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

4,771 reviews from our community

Traveler rating
    3,231
    981
    384
    114
    61
See reviews for
299
3,363
94
59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,422)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
Dallas, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 29, 2013

Just returned from an amazing vacation at Secrets Royal Beach in Punta Cana. Ditto what most other positive reviews have already stated. The resort is beautifully maintained and the staff is incredibly friendly (especially Francina Rodriquez in Weddings, Claudia in photo shop, and Wilton in the NOW Buffet!). They went above and beyond to make us feel welcome and to make sure that we had a great experience. We stayed at Secrets which I recommend as you get use of BOTH facilities. Capers was our favorite restaurant although Wilton's service at the NOW buffet brought us back there numerous times. Make sure to pack some nice attire as people tend to dress up at night as most restaurants have a dress code that is stricter than others I have seen in the Carribbean.The beach was great and well maintained as well. We had a diverse group for a wedding and everyone in various age groups had a great time. There was truly something for everyone! Rooms are very comfortable - nice bed and bedding that is changed daily. Bright colors in the rooms really add to the ambiance. We will definitely go back and will definitely use Secrets for other vacations we book.

Room Tip: Highly recommend Secrets if traveling without children. And the "Preferred" Rooms are well...
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JazminRojas, Front Desk Manager Assistant at Secrets Royal Beach, responded to this review, May 5, 2013
Dear Guest,

On behalf of our General manager, we want to thank you for choosing Secrets Royal Beach Punta Cana as your favorite vacation destination and for taking your time to post a review on TripAdvisor.

We are delighted to read that, all our services, property and staff friendliness where up to your expectations, as our main goal is to satisfy all our costumers and our best prize is your feedback, we feel so proud of it. We also appreciate your comments on the services received on Now Larimar, as a sister property we value our guest enjoy being able to use their facilities too.

We hope to have you back soon and have the opportunity to create more special moments for you.


Best Regards,


Jazmín Rojas M
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middletown, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 29, 2013

Well where do I start, we booked at The Now Larimar but was upgraded to Secerts Royal beach because of a e-mail sent by my husband explaining some health issues. The BEST upgrade ever received. SECRETS was the best place I have ever stayed and I have stayed in many places and many different Islands including 5 times in Punta Cana. From check in to check out (very sad day.) Thank you to everyone we came in contact with at Secrets. Everyone working at the resort loved working there to make our vacation the best ever, we felt like they were working for us alone, too many names to mention. Our room was very clean and comfortable. The grounds were perfect. The restaurants were clean and served some of the best food I ever had on a vacation. The bars kept the drinks flowing and all were yummy. The beach was clean and Beautiful,thank you Santa for your wonderful service. Usher thank you for the great spanish lessons they were very helpful. Congradulations to the mangement and the staff at Secrets Royal Beach Punta Cana. I will always recomend this to all family and friends that want a GREAT vacation. Thank You again.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JazminRojas, Front Desk Manager Assistant at Secrets Royal Beach, responded to this review, May 1, 2013
Dear Guest,

On behalf of our General manager, we want to thank you for choosing Secrets Royal Beach Punta Cana as your favorite vacation destination and for taking your time to post a review on TripAdvisor.

We are delighted to read that, all our services, property and staff friendliness where up to your expectations, as our main goal is to satisfy all our costumers and our best prize is your feedback, we feel so proud of it.

We hope to have you back soon and have the opportunity to create more special moments for you.


Best Regards,


Jazmín Rojas M
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 29, 2013 via mobile

I just wonna thank everyone in this great hotel who made out vacation feel like Paradise, 'cause besides the perfect facilities it is the people like Ben, Isabel, Jonathan, Zamora, ... who make u relax, smile and enjoy every breath there!

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JazminRojas, Front Desk Manager Assistant at Secrets Royal Beach, responded to this review, May 1, 2013
ear Guest,

On behalf of our General manager, we want to thank you for choosing Secrets Royal Beach Punta Cana as your favorite vacation destination and for taking your time to post a review on TripAdvisor.

We are delighted to read that, all our services, property and staff friendliness where up to your expectations, as our main goal is to satisfy all our costumers and our best prize is your feedback, we feel so proud of it.

We hope to have you back soon in this paradise and give you more special memories to remind.


Best Regards,


Jazmín Rojas M
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Georgia, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 28, 2013

We just returned from a 6 day stay at Secrets Royal Beach. From the time we stepped off of the plane in the DR, we immediately felt welcomed. This was our first time to the DR but definitely will not be our last. The airport is unlike any I have been to. It is all open air. I will admit, security and immigrations is very lenient. They did not look at our passports, just simply stamped them, and our customs forms were just handed to a worker, not ever looked at. Our bags were never checked. I almost felt like we missed something but found out from others that this is the norm. Upon arrival to Secrets, we were immediately greeted by bellmen who graciously took our bags from us. They did not want us to lift a finger. We then went to the front desk where a cold towel and champagne was given to us. We got there around 1:30 pm so our room was not ready yet, but we expected this. We went to the buffet lunch which was delicious every day! After lunch and looking around the gorgeous property, my husband went to see if our room was ready. When they asked if it was our honeymoon, we said yes, and they immediately upgraded us to a lower level, pool side room. This was great! I highly recommend the bottom level rooms. You have easy access to the pool as it is a lazy river that wraps around the property. We loved our room! Spacious and the most comfortable bed and pillows we have ever had at a hotel! The bathroom was nice as well. What made our stay so incredible was the staff. I have never been to a resort with such attentive and happy staff. A few of our favorites were Angel, New York, Akon, and George Washington! Such nice men! They all deserve a raise! ;) The food was phenomenal! You can't go wrong with any of the restaurants. Most all of them have something for all types of people. I truly cannot say anything bad about this resort. Nice people who make you feel special! If you are contemplating going here, do not hesitate to book!

Room Tip: Bottom level rooms are great! Easy access to everything!
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JazminRojas, Front Desk Manager Assistant at Secrets Royal Beach, responded to this review, May 1, 2013
Dear Guest,

On behalf of our General manager, we want to thank you for choosing Secrets Royal Beach Punta Cana as your favorite vacation destination and for taking your time to post a review on TripAdvisor.

We are delighted to read that, all our services, property and staff friendliness where up to your expectations, as our main goal is to satisfy all our costumers and our best prize is your feedback, we feel so proud of it.

We hope to have you back soon and have the opportunity to create more special moments for you.


Best Regards,


Jazmín Rojas M
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 28, 2013

Just returned two days ago from Secrets Royal Beach. It was our fourth trip to Punta Cana, first stay at Secrets. We would love to go back sometime.
As in our past trips, the staff at the hotel is very friendly and helpful. We had some minor issues with the TV and a sink drain. They were both fixed immediately. The friendliness of the staff seems to rub off on other guests. Everyone there was pleasant.
One of us is a lobster aficionado. They cut them in half lengthwise and grill them over hot coals. Delicious! Available for an extra charge on Friday nights, but well worth it. The food at other times and places is tasty and good.
Lovely beach, pool and swim up bar that is near the beach. Also a bar on the beach and near the lobby and staff to bring you a drink wherever you are on the property.
Our room was on the first floor with a tropical view. I was concerned that the traffic past our room might disturb our sleep, but it did not. The room was large, clean, comfortable and well maintained.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JazminRojas, Front Desk Manager Assistant at Secrets Royal Beach, responded to this review, May 1, 2013
Dear Guest,

On behalf of our General manager, we want to thank you for choosing Secrets Royal Beach Punta Cana as your favorite vacation destination and for taking your time to post a review on TripAdvisor.

We are delighted to read that, all our services, property and staff friendliness where up to your expectations, as our main goal is to satisfy all our costumers and our best prize is your feedback, we feel so proud of it.

We hope to have you back soon and have the opportunity to create more special moments for you.


Best Regards,


Jazmín Rojas M
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 28, 2013

We booked thru Cheapcarribean.com
It was one of their deals of the day/week?


We left for the airport at 3:30 am, got dropped off at international terminal which was wrong because we wee stopping in NY first, so now we know...
Security was quick, plane was on time and off we went. Quick off and on the plane in NY, just a gate or so from where we deplaned.
Quick flight, landed at DR airport which was cool. Never debarked from a plane on the tarmac and the palapa looking building was great

Had paid for transport to the hotel, not private but not the bus either, $20 each I think
Trip to the hotel was 15 minutes
We had a tropical room which looked out onto the service road where the employees walked in and out. Still better than snow in our backyard.
Room was nice, nothing special but we were happy with it

They do start the aggressive time share (they call it a vacation club) as soon as you get checked in but I read about it so I said no thank you Jorge and gave him a look, he knew to stop with the sell.
Changed, went out to the beach.
Beautiful but not the same as my favorite island for sure, but it did its job in early March
We were tired and we were in the room by 9pm.
Went to the beach in the morning and got chairs “under a tree”.
Would have had to get up in the dark to get a palapa and they are so close together, same as all the resorts…
Food was very good but the atmosphere was way too formal for us. We only did the buffets because all the alacarte places the guys needed to have pants and closed shoes. We didn’t hear anything good about the reservation restaurants, most took 3 hours to eat a regular dinner…we always found something yummy whether we went to our buffet at Secrets or at the sister resort next door the Now Larimar where kids are allowed.
We made good use of the beach bars, and the pool waiters while at the pool.
Pool was beautiful for sure. We were on the Atlantic side not the Caribbean and the water looked like Cape Cod and it was a bit warmer than parts of the Cape in the summer. Had seaweed and the tide smell just like the water here in the NE.
The entertainment at night left a lot to be desired.
The had shows done by the day crew and one of them was called Circus. Well I was scared for the employees. They were doing acrobatics with equipment you would not let your children play with. Vey flimsy and I so hope none of them get hurt but I can see it happening. They also had a band each night that took 70’s and 80’s rock music and turned it into elevator music. Granted it’s an adult’s only resort but not everyone is dead or near that point. The last night there my husband begged not to have to sit thru it until the magic show happened. Again, the “Magician” could do things I could not do but very lame….

That night we saw a very drunk couple shaking their thing in front of the band and in between hidden laughter I felt embarrassed for them. I said to my husband that my friend said she wanted to open a retirement home where people could drink etc and I said to him, it’s already built and we are living it right now.

The servers on the other hand were awesome! Thank you Benjamin and Noemi!!! You both were awesome! Some staff spoke a bit of English and I know a bit of Spanish so we got along well. They are so happy to bring you what you need and are happier with tips!!!! I made sure to treat ours well and they did the same back to us.
All in all it was a good relaxing trip and I’d go again if the price was right but it doesn’t even compare to Aruba. I’m very lucky I got to go anywhere at all and am grateful for that.
The airport on the way home was cool too. I’m used to so much security at Logan, this was odd to be able to watch the planes load and not be enclosed.
Would we go back, sure but only for the right price.

Room Tip: We would splurge for a swim up room next time!
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JazminRojas, Front Desk Manager Assistant at Secrets Royal Beach, responded to this review, May 1, 2013
ear Guest,

On behalf of our General manager, we want to thank you for choosing Secrets Royal Beach Punta Cana as your favorite vacation destination and for taking your time to post a review on TripAdvisor.

We are so happy to know that you enjoyed your time with us, thank you for all your remarks and highlights on our services and details.


We hope to have the opportunity to serve you again.


Best Regards,


Jazmín Rojas M
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Hotels you might also like...

Been to Secrets Royal Beach? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Secrets Royal Beach

Address: Av Alemania S/N | El Cortecito, Bavaro Beach, Punta Cana, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Punta Cana
#3 Casino Hotel in Punta Cana
#7 On the Beach Hotel in Punta Cana
#8 Luxury Hotel in Punta Cana
#11 Romantic Hotel in Punta Cana
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Secrets Royal Beach 4.5*
Number of rooms: 465
Official Description (provided by the hotel):
Ideally situated on the picturesque palm-studded, sugar white Playa Bavaro beach on the eastern coastline of the Dominican Republic, Secrets Royal Beach Punta Cana offers adults all the privileges of Unlimited-Luxury(R). Guests will immediately be embraced within an extraordinary environment where luxury illuminates every detail and our high level of personal service is unmatched. To ensure your romantic escape is everything you've imagined, every detail of your stay will be flawlessly provided and superbly attended to. From the fine quality linens to the daily refreshed mini bar and the unlimited premium brand beverages to the pool and beach wait service. You'll be immersed within a world of stunning architectural design coupled with resplendent views of the lush gardens, crystal-clear Caribbean Sea and dazzling swimming pools. This tranquil, romantic haven in Playa Bavaro is like nothing else you've ever experienced before. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Caribbean Online Mgt Corp., Booking.com, BookIt.com, Orbitz, Priceline, Odigeo, Expedia and Hotels.com so you can book your Secrets Royal Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Secrets Royal Beach Hotel Punta Cana

Owners: What's your side of the story?

If you own or manage Secrets Royal Beach, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.