I spent the week of March 17th at the resort with my husband and another couple. This was our third Secrets property and it didn't disappoint. The staff was exceptional and did everything they could to make our vacation fun and relaxing. The beach/pool servers were fantastic and Santa was our favorite, although we found all of them to be friendly and helpful. My advice...take the time to get to know the staff and tip them frequently. They work extremely hard for very little wages, and yet always have a smile on their face. All have interesting stories about their own lives and life in the Domican Republic if you take the time to ask.
Our room was comfortable and our daily maid (Bernada) kept it spotless and stocked with fresh towels. Don't forget to tip your maid as well!
The front desk staff were professional and helpful. Special thanks to Jonathan S. for all of his advice and interesting conversation.
We enjoyed many different restaurants and some were better than others. The French restaurant food was excellent but it took 1.5 hours and service was slow. We had steller service at Oceana (seafood) but the entrees were just ok, although the seafood civeche appetizer was outstanding and we heard that remark from other guests as well. We loved the Italian restaurant and could have easily just eaten the appetizer buffet as it was varied and plentiful, but our entrees were delicious as well. (Take the golf cart from the Secrets front desk instead of walking). The breakfast buffett was not bad, although I think there was more of a fresh fruit selection at the Secrets in Cancun. There truely is something for everyone at the buffett, including cooked-to-order eggs. Was it exceptional? No, but very good and plentiful. We tried room service one evening and the service was quick and the food was very hot. The beach grill is by far the best place to each for lunch. We had grilled hamburgers, hotdogs, chicken, lobster, and salmon on various days and there is nothing better than sitting in your chaise under a palm tree with your feet nestled in pure white soft sand eating a freshly grilled meal.
We only attended one show (Jeerks) but it was awesome. I highly recommend seeing their show, although I know they are headed to Branson soon.
I took advantage of a facial at the spa it was wonderful. Very professional staff and I highly recommend it, even though it is a little pricey compared to prices for the same services at home.
Overall, I have to give a slight nod to Secrets Royal Beach over Secrets Silversands in Mexico. The food was better at Silversands, but the staff and overall ambiance of the property won us over, and I would definitely go back.
- Official Description (provided by the hotel):
- Ideally situated on the picturesque palm-studded, sugar white Playa Bavaro beach on the eastern coastline of the Dominican Republic, Secrets Royal Beach Punta Cana offers adults all the privileges of Unlimited-Luxury(R). Guests will immediately be embraced within an extraordinary environment where luxury illuminates every detail and our high level of personal service is unmatched. To ensure your romantic escape is everything you've imagined, every detail of your stay will be flawlessly provided and superbly attended to. From the fine quality linens to the daily refreshed mini bar and the unlimited premium brand beverages to the pool and beach wait service. You'll be immersed within a world of stunning architectural design coupled with resplendent views of the lush gardens, crystal-clear Caribbean Sea and dazzling swimming pools. This tranquil, romantic haven in Playa Bavaro is like nothing else you've ever experienced before. ... more less
- Reservation Options:
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- Also Known As:
- Secrets Royal Beach Hotel Punta Cana