The beach area at this property was absoluely gorgeous. Water and sand is breathtaking. I got out to the beach chairs to reserve our seats by about 7am to make sure we got a good seat. They say this isn't allowed, but it wasn't enforced. Pools were very nice. However, the water was VERY warm - probably about 90 degrees - not too refreshing when you're hot and want to cool off. The grounds were beautiful - it seems that a lot of work is put is to maintaining the grounds - lush and tropical.
Service was also good. Lots of English-speaking employees who were very helpful and willing to accomodate. They all seemed to be very hard workers and took a lot of pride in their jobs.
In my opinion, the rooms need serious updating. The bedding seemed to be about 20 years old. Weird smell in both of the rooms (we had two adjoining rooms). Furniture was also very old. Robes were provided in the rooms - they were old and scratchy - could not use. The hallways of the building we stayed in (#93) were very worn - old, dirty carpet - saw several cockroaches. Yes, you are in the tropics, so I did expect some of this, but still not pleasant.
Food was below average. Very similar if not the exact same offerings from day to day - especially for breakfast and lunch. The ala carte dining options were okay - nothing to write home about. I didn't gain a single pound during our seven day vacation - so I shouldn't complain...but still.
Gym was very lacking. Had to take a shuttle to another hotel complex to get to the gym. There were two treadmills and a couple of bikes and weights. No more than about 10 people can be in the gym at one time. This was very disappointing.
Make sure to manage your expectations with this type of resort. If you are looking for high-end luxury - especially in your rooms/accomodations, this is probably not a god choice for you.
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- Also Known As:
- Gran Bahia Principe Esmeralda Hotel Punta Cana