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Luxury Bahia Principe Esmeralda Don Pablo Collection
4.0 of 5 Resort (All-Inclusive)   |   Crta. Arena Gorda - Macao, Punta Cana, Dominican Republic   |  
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Ranked #13 of 99 Hotels in Punta Cana
Certificate of Excellence
New York City, New York
Contributor
11 reviews 11 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“A Quick Getaway”
5 of 5 stars Reviewed November 20, 2013

This resort has 7 hotels in one. It is a small village itself. They have many restaurants, 2 gyms, many pools, shops... They were cleaning all day long. Staffs are friendly and helpful. The variety and selection of food was amazing. You can start with healthy juice in the morning, nice buffet-style lunch and fancy dinner. Don't forget snack and tea time with Cappuccino.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review, November 21, 2013
Dear Guest,

We are glad you find worth to highlight our authentically friendly and helpful staff, amazing cleanliness, and the variety of selection of food.

We thank you for taking the time of sharing your opinion with us which we will take in the highest consideration.

All-inclusive luxury hotels on the Dominican Republic with Bahia Principe Hotels & Resorts

Kind greetings,

Vianca Graciano
Bahia Principe Bavaro Resort
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4,128 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,002)
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Saskatchewan
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 18, 2013

We were fortunate to be able to travel to the Dominican Republic and stay at the Bahia Principe Esmeralda from Nov 8 to 15. The resort was quaint, decorated with almost plantation style buildings and wrought iron railings. The rooms themselves were very clean but some of the construction workmanship could have been better. The beds and pillows were very comfortable and maid service excellent. The garden grounds were wonderfully maintained and gave a cozy feeling to the resort. The Esmeralda is actually a part of a much larger resort but is located right next to the beach in a smaller grouping of buildings and several pools. While staying at the Esmeralda, you are given access to the amenities of the entire Bahia compound. The pools were sparkling clean and relatively quiet as compared to it's 'sister' pool just a short walk away. Based on our long walks, many of the other pools were much busier with 'animation' teams rockin' the place with games and dancing! The white powder beach was just beautiful, carefully cleaned and maintained each night. The water was warm and a lovely azure blue, perfect to cool off in and perfect to walk in with bare feet! The hotel offered yoga and stretching classes on the but they were hosted by uncertified people and very very low key. We were able to enjoy a massage at one of the Bahia Spas and it was awesome with a friendly, professional staff. The food at the restaurants was excellent with lots of variety of vegetables, fruit, cheese, meats, breads and dessert. The a la cart restaurants were also very good. If you stay at the Esmeralda, you have access to these restaurants each night of your stay if you wish. We booked our a la cart restaurants for the week the first morning we were there and were not disappointed. We especially enjoyed the Don Pablo Gourmet. Overall, we thoroughly enjoyed our stay at the Esmeralda and plan to travel back to the DR in the future.

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review, November 19, 2013
Dear Guest,

It is a pleasure to know that you liked our beautiful Luxury Bahia Principe Esmeralda Don Pablo Collection and to hear that you enjoyed a wonderful getaway.

We really appreciate your review as it enables us to continue improving and providing our service for our guests.We would be enchanted to have the opportunity to welcome you once again.

Bahia Principe Hotels & Resorts, your best hotel in Punta Cana

Kind regards,


Claudia Adames
Bahia Principe Bavaro Resort
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Barnoldswick, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 18, 2013

Myself and wife went to Esmerelda on the 14th Oct for 2 weeks for our honeymoon. It was HOT and very humid but wouldnt put us off going back at the same time of year.
What can i say about this hotel, amazing. The staff,The grounds, The resturants are brilliant.
The pools were lovely with the added pool bars.
The beach is literally 1 mins walk from the pool.
We've decided to go back in 2015 and already on the countdown.
The al la carte resturants were all good,but the Don Peblo was the best.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review, November 18, 2013
Dear Guest,

For all our Luxury Bahia Principe Esmeralda Don Pablo Collection team is an honor to read that you enjoyed a perfect honeymoon.Posts such as yours motivate us to continue striving towards excellence. For all is wonderful to read that we exceeded your expectations.

We would like to have the opportunity to welcome you once again and celebrate with you your first anniversary.

Thank you for your comments and looking forward to seeing you soon!

Bahia Principe Hotels & Resorts, a 5 star experience in Dominican Republic.

Greetings,


Claudia Adames
Bahia Principe Bavaro Resort
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Ontario, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed November 17, 2013

My daughter, and I from Canada went here beginning of Nov. It's my 3rd time to Punta Cana and this is my favorite resort. It's quaint, quiet, small enough that if you have trouble walking, everything is close enough to get around. Its close to the beach and everything. You feel a bit pampered compared to the main resort because there are little touches that set you apart. Sorry for the novel but here goes:

Pools: If you want to enjoy the more fun pools, its literally right next door. If you want quiet, the 2nd back pool of Esmeralda is much quieter. They have nicer chairs than the main resort and they have little cabana's which are great for sun/rain and more private. There was absolutely no having to save chairs poolside EVER which was not the case for the main resort. The front pool was more kid friendly. If you want to go shopping or go to a different entertainment area than the Esmeralda, just hop on the tram that runs between the Esmeralda and the main resort and it takes you right to the main lobby. Pool bars at each and every one.

Weather: We were mortified that the weather forecasted thunderstorms every single day but thankfully it only rained one full day. The other days it was either over night or an hour and then gone so don't fret if the weather looks like it might be bad.

Service: Starting from Charli serving us drinks at check in to the amazing staff at the buffets, service was impeccable. Cinthia greeted us with a smile and hand sanitizer every time you entered the buffet (love the sanitizer idea) and Luis stood out amongst all the staff for great service from pulling out our chair, making straw hearts, high fives, just super friendly and very attentive to us. All staff say Hola as they walk by and service was great everywhere.
Poor Service: We didn't get a wake up call one day so I recommend you set alarm too. We almost missed our excursion. Also, the staff everywhere are so friendly EXCEPT the women serving drinks in the lobby. It's almost as if you are bothering them to ask for a drink. If you don't tip, you feel the coldness from them. No smiles or anything. This was our only noticeable lack of service from the entire resort. Don't let that scare you away though, every other area is awesome service.

Food: Awesome. Not bland at all and sooo much to choose from for every meal. 4 restaurants at this resort (+ buffet) but you could also go to the main resorts restaurants too. We went to the steakhouse and the Italian but we weren't that impressed. You still have to get up and do the buffet for salad/dessert and I was hoping to choose from a menu for full sit down service. It was still nice to have a different atmosphere and dress up a bit more though. They had a little mariachi band come around to the tables for Mexican night. So fun. They mixed the food up a bit each day so you didn't feel like you were eating the same thing and I was impressed to see the head chef out checking to make sure the buffets were set up to standards. My favorite was the donuts for breaky and the bagels were so fresh, topped with mamosas. Yum! The snack bar at the beach is so cute with curtain top and an open breeze to the beach. Again, amazing service with staff on you with drinks as soon as you sit down. Want a yummy drink, try the Miami Vice, mmmm! Capuccino self serve bar in lobby too which was a nice touch if you wanted a cappucino after dinner. This resort has linen napkins and fancy knives, the main resort has paper napkins and regular knives. Lil differences that we noticed but make you feel special.

Things to do: We liked that this was a quiet resort but you still have fun so close by. We really wanted to paint pottery but couldn't find anything like that and staff didn't seem to know if it was available. There are scheduled events each day but we only saw them at the main resort next door. There is volleyball, darts, bingo, fun events like Mr. Bahia Principe, etc. There is a schedule. The entertainment was OK from karaoke to the circus show but go to the big resort for the better entertainment. The Esmeralda had a live band singing one night. Nice touch and they were great. For excursions, we did the OUTBACK SAFARI, which is an amazing trip to do. It gives you a flavor of the island, not just the resort and it ends in boogie boarding, really fun. We visited a school (bring school supplies, they are in need, ie. pencils) a typical house, learned about cigars, cocoa, coffee and much more. Our guide, Rudi was super fun & very informative. He made the trip extra special. We also did the catamaran trip with speed boats back. Very relaxing and then a fun ride back.

Grounds: Clean and someone was always painting or scrubbing, fluffing cushions and changing the fabric, very clean. Very impressive.

Rooms: Spacious, clean, they refill jumbo water bottles, pop, booze and potato chips in your minifridge daily. Lots of English speaking t.v. channels. Only complaint would be some dampness/water damaged wall in the bathroom (not quite mold) and some sludge around the bottom of outside of the shower, but just a bit and again, I am picky so if it didn't bug me...The shower itself was clean and no broken tiles or anything. We were in room #92006 which is the 3rd building back from the beach but still so close to everything. The construction is at the very back so slightly noisy for the back pool but not really because they have music playing all the time. Didn't even notice it much. I wouldn't want a room back there though. Building #90,91 and 92 didn't hear any of it.

Bugs: I hate bugs so I was not happy that we got major bug bites down our legs and ankles. I've been told they are sand fleas. We were right in the sand making sand castles so if I knew in advance I wouldn't do that again. We checked the bed out really well and didn't see any bugs. Definitely lots of mosquitos at night so bring your bug spray. It's the tropics, you cant help the sand fleas or mosquitos. We were on ground floor and so I was worried but again, no bugs in our room. My only complaint for the resort would be some ants around the back pool. None at the front pool or anywhere else that we saw.

I never thought I would return to a resort, but this is one I would return to in a heart beat, but bring the bug spray!!

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review, November 18, 2013
Dear Guest,

For all our Luxury Bahia Principe Esmeralda Don Pablo Collection team is wonderful to know that this resort in Dominican Republic have been your favorite and absolutely the best one.

All our staff, will be proud with your acknowledgements and to know that they contributed in creating you a wonderful week.

Please feel welcome to contact our Bahia Principe Hotels & Resorts for your next visit; we will be at your disposal for anything you may need.

Bahia Principe Hotels & Resorts, all-inclusive hotels for your holidays in the Dominican Republic.

Warm greetings,

Claudia Adames
Bahia Principe Bavaro Resort
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Montreal, Canada
1 review
4 of 5 stars Reviewed November 17, 2013

We were a group of 8 and weather was just amazing! New building is being built and no noise. As a big group, we had no choice for reserving restaurants...always full. Great beach area but the volleyball was a disruption because it was to close to the people. Great sport but should be placed in a less crowded area. A big thank you to William Castro for an excellent service at the buffet and Sandra at the lobby bar. Also, Carlos. At the snack bar was very pleasant and would quickly arrange to accommodate us.

Room Tip: We had room 91011, 1st time on ground floor, facing pool bar and I would recommend it.
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  • Stayed November 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review, November 18, 2013
Dear Guest,

We would like to thank you for bringing to our attention your comments about your stay in our Hotel. It is through communications of this nature that our customers give us an opportunity to assess and evaluate our performance, as well as to ensure that we maintain and deliver the level of service expected from us.

Thank you for your suggestions.

We would like to have the opportunity to welcome you once again to experience the hospitality of our people, the quality of our services and facilities.

Bahia Principe Hotels & Resorts, your best hotel in Punta Cana

Kind regards,

Claudia Adames
Bahia Principe Bavaro Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 17, 2013

The resort was more than expected. Amenities, service and food left nothing to be desired. Evening entertainment could be improved to include more live performances rather than the midi or pre-recorded variety - a rather minor complaint. The beach was exquisite - there was never a lack of beach chairs or shady spots. I was struck by the cleanliness of the whole layout.
Excursions from the resort are mainly aimed at the younger set (I'm a senior). We did enjoy a tour into the countryside in an air conditioned 4X4 SUV which was well orchestrated by our tour guide Eddy. In summary, we would certainly return to this well managed resort.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review, November 18, 2013
Dear Guest,

It is marvelous to learn that our Luxury Bahia Principe Esmeralda Don Pablo Collection was more than expected. All our staff will be happy to hear that they made you holiday so enjoyable.

Your suggestions about the evening entertainment have been taken in the highest consideration and have been forwarded to the General Manager of our Resort.

Hoping to see you soon in Bahia Principe Hotels & Resorts, a 5 star experience in Punta Cana.

Yours sincerely,


Claudia Adames
Bahia Principe Bavaro Resort
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Montreal, Quebec, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 16, 2013

This was my second time at the Esmeralda last time we were two couples this time we were four. We had a great time the weather was perfect couldn't ask for a better week. If you want to book the specialty restaurants do it right away or you will be dissapointed. The grounds were kept clean, room service twice a day staff very friendly. The resort is expanding with a new building being constructed but we weren't disturbed at all from construction noises. The beach area is one of the best I didn't like the placement of the volleyball court took away chair space and chances are you will get the ball off the head if your sitting nearby, don't get me wrong I love volleyball I just think it should have been placed in a less crowded area. A thank you to William Castro for the excellent service he gave us at the buffet restaurants and Sandra at the lobby bar.

Room Tip: Resort is small so any building you stay at you're less than a minute from the beach but if you...
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review, November 18, 2013
Dear Guest,

We greatly appreciate that you have chosen once again our Luxury Bahia Principe Esmeralda Don Pablo Collection as your holiday destination. We would like to thank you for sharing your feedback that assists us to continue improving and valuing our service.

Looking forward to welcoming you once again in Bahia Principe Hotels & Resorts, all-inclusive hotels for your holidays in Punta Cana.

Best regards,


Claudia Adames
Bahia Principe Bavaro Resort
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Additional Information about Luxury Bahia Principe Esmeralda Don Pablo Collection

Address: Crta. Arena Gorda - Macao, Punta Cana, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#4 Romantic Hotel in Punta Cana
#6 Spa Hotel in Punta Cana
#7 Family Hotel in Punta Cana
#11 Top resorts Hotel in Punta Cana
#13 Luxury Hotel in Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Luxury Bahia Principe Esmeralda Don Pablo Collection 4*
Number of rooms: 570
Official Description (provided by the hotel):
Facilities and services 2 Pools Sun terrace 4 Jacuzzis Sun umbrellas and loungers Beach and pool towel service BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, 1 padel tennis court (additional charge), multi-sports court Water activity centre Motorised water sports (additional charge) WiFi access in the lobby (free) and in rooms (additional charge) Entertainment amphitheatre 2 buffet restaurants 3 speciality restaurants 3 Bars 1 Snack- bar Wedding gazebo Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club, designed by Nick Price (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco and casino. Rooms, 570 Deluxe Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Sitting area with sofa Terrace Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer and magnifying mirror Bathrobe and slippers VIP amenities Radio-alarm clock Flat screen satellite TV Coffee-making facilities Ironing set Pillow menu Umbrella 24 hour room service Minibar WiFi (additional charge) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Mini Club for children aged 4 to 12 (at the Grand Bahia Principe Punta Cana) Evening Mini Disco Babysitting service (additional charge) Bahia Scouts Water park Fun Area and Adventure Park (additional charge) Teen's club (11 - 16 years) Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request ... more   less 
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Also Known As:
Gran Bahia Principe Esmeralda Hotel Punta Cana

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