Me & my husband stayed here 30 July - 13 Aug for our honeymoon. We had spent a vast amount of time looking for our perfect place. This was it!!
Arrival- Thomas cook dropped us at the Punta Cana where a bus was already waiting. We were driven over to the Esmeralda. First impressions: WOW
Check in- group check in we received no problems, we had sent reservations for our room and we were honoured this request. Bell boys efficient with taking our luggage to our room.
Room- Block 90 room 90111! Amazing room with views to the beach & the pool. Perfect! Bed was big and comfy for us both! The room had been decorated with balloons and a honeymoon banner. We received fruit, rum and tshirts too :-)
Cleanliness - Hotel was spotless. The maids work hard as do the gardeners etc. our room was cleaned late on occasions but hey this is a slow paced life just go with it.
Food- the most important ;-) we had sent our a la carte requests 2 weeks before and they were all hounoured. Our favourite was Don Pablo the best beef ever and the chocolate pudding was to die for. The worst was Bella Italia we waited 45 mins for a coke and found the service not to our satisfaction. We ate at the Jazmin several times with all the themed nights. Waiters are good and friendly.
Beach- stunning. Beautiful and so soft. We've never been to the Caribbean so was very mesmerised by the soft sand and blue waters. We found getting to the beach around 10am finding seats was difficult.
Pool- we loved all the pools especially the jacuzzi. It was relaxing there for us. We found the towel game happening so again around 7-8 people laying the towels down. Of course we did this too just so we could get shade.
Entertainment- we attended the MJ show and the circus we really enjoyed both. Not much entertainment happening but we was here to relax.
Excursions- we booked with Thomas cook, Helen our rep was FAB! We did a 20 min helicopter ride. This totally was amazing and seen the beautiful island from above is undescribable. We also did sharks & sting rays and the Caribbean festival. Both we thoroughly enjoyed them. Excursions are expensive but we knew this before we went.
Overall we loved our two week honeymoon. Staff were all friendly and language was never a problem :-) we would definitely recommend this hotel to others And we hope to return to the Caribbean :-)