We were upgraded to The Esmeralda, and it was nice. The rooms and property are excellent. Pools and beaches are great! Food is plentiful, but no seasoning. Buffet at the Punta Cana lobby is great!, but still no seasoning. Only big issue is the people of Punta Cana, they don't seem to give a d!$*! Starts at the airport and goes to the resort, no one likes to smile, and they seem lazy to me. These people need to learn customer service skills, that's the only way to get repeat customers. Bartenders, waitresses, luggage boys,maids are all friendly, make sure you tip them. Front desk staff, restaurant staff are ok, but not nice. Visit the spa, do the doon buggy excursion, and definitly spend time in the pool and at the beach!
- Official Description (provided by the hotel):
- Facilities and services 2 Pools Sun terrace 4 Jacuzzis Sun umbrellas and loungers Beach and pool towel service BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, 1 padel tennis court (additional charge), multi-sports court Water activity centre Motorised water sports (additional charge) WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) Entertainment amphitheatre 2 buffet restaurants 3 speciality restaurants 3 Bars 1 Snack- bar Wedding gazebo Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club, designed by Nick Price (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco and casino. Rooms, 570 Deluxe Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Sitting area with sofa Terrace Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer and magnifying mirror Bathrobe and slippers VIP amenities Radio-alarm clock Flat screen satellite TV Coffee-making facilities Ironing set Pillow menu Umbrella 24 hour room service Minibar WiFi (additional charge) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Mini Club for children aged 4 to 12 (at the Grand Bahia Principe Punta Cana) Evening Mini Disco Babysitting service (additional charge) Bahia Scouts Water park Fun Area and Adventure Park (additional charge) Teen's club (11 - 16 years) Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request ... more less
- Reservation Options:
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- Also Known As:
- Gran Bahia Principe Esmeralda Hotel Punta Cana