We arrived on February 16th and our check in was the easiest we have ever gone through!!
We booked two rooms, one with two beds for our daughters, and one room with a king size bed. As we were escorted to our rooms, we discovered that the room reserved for my husband and I had two beds instead of one king sized bed. The gentleman who excorted us to our room had this immediately changed and we changed rooms right after he made his call to the front desk.
Food was amazing, we decided not to book any a la carte restaurants as the Buffets had theme nights which were alot of fun and had a vast selection of foods to choose from. Being Gluten intolerant, I had absolutely no problems with finding food to eat!
The service is second to none. EVERYONE does whatever they can to make you comfortable.
We would also like to take the time to thank a few of the employees for making this special vacation even more special; The day and night maids of room 93120 for leaving our rooms absolutely spotless . Unfortunately, we never met any of them due to timing. Our daughters also had wonderful maid service,(room 93129) especially from Ines on the night turn down. She truly made our vacation extra special.
Maria at the Esmerlda lobby bar, made every night a special night. Her enthusiam and great humour made all of us feel at home each night. She truly needs to be commended for her customer service skills.
Raphael at the Jazmine buffet is an absolute gem who kept us laughing and never had a problem taking family pictures for such a memorable occasion for our family.
The beach is getting a little crowded, however this could be due to the start of spring break for some of the schools.
Just a side note to all who read reviews; when in Rome, do as the Romans do. When in the Dominican Republic, do as the Dominicans do. Take your time, don't rush, don't expect anything rush and please learn a few words in Spanish. Am tired of reading how no one understands English. Everyone we spoke to, spoke to us in English. As a matter of fact, most employees speak multiple Languages and make every effort they can to accomodate you in your language of choice. Small gestures on everyone's part to understand each other makes more fun and less stress....Gracias from an Anglo French Canadian!
- Official Description (provided by the hotel):
- Facilities and services 2 Pools Sun terrace 4 Jacuzzis Sun umbrellas and loungers Beach and pool towel service BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, 1 padel tennis court (additional charge), multi-sports court Water activity centre Motorised water sports (additional charge) WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) Entertainment amphitheatre 2 buffet restaurants 3 speciality restaurants 3 Bars 1 Snack- bar Wedding gazebo Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club, designed by Nick Price (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco and casino. Rooms, 570 Deluxe Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Sitting area with sofa Terrace Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer and magnifying mirror Bathrobe and slippers VIP amenities Radio-alarm clock Flat screen satellite TV Coffee-making facilities Ironing set Pillow menu Umbrella 24 hour room service Minibar WiFi (additional charge) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Mini Club for children aged 4 to 12 (at the Grand Bahia Principe Punta Cana) Evening Mini Disco Babysitting service (additional charge) Bahia Scouts Water park Fun Area and Adventure Park (additional charge) Teen's club (11 - 16 years) Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, BookIt.com, Caribbean Online Mgt Corp., Booking.com, Amex, Priceline, EasyToBook, TripOnline SA and Hotels.com so you can book your Luxury Bahia Principe Esmeralda Don Pablo Collection reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Gran Bahia Principe Esmeralda Hotel Punta Cana