We just arrived back this morning from The Luxury Bahia Principe Esmeralda. We thoroughly enjoyed our trip. My husband, daughter and I travelled with Air Canada Vacations on Air Canada direct from Ottawa. There were delays both ways, due to weather, but Air Canada provded us with excellent service.
We wanted to thank a number of people who made our trip so special at this resort. Fior, at the reception desk was gracious and kind to us and went out of her way to make sure that our room request was honored. Jose, at the beach restaurant always showed us his best service and made sure that our glass was never empty and plates were taken away promptly. We attended the Christmas Eve Gala which had excellent food and service which we received from Wilson, our waiter.
We would also like to thank the bartenders: Rafael at the swim up bar and Franciso, our dancing bartender at the beach bar, for their attentiveness. Overall, what makes this resort different from the others are their front line employees and good vacation value.