I have stayed at the various Bahia Principe hotels located within this complex in Bavaro several times. The Esmerelda is just as beautifully maintained and wonderfully staffed as all the rest. The staff is always warm and welcoming and I feel like I'm at home every time. The Esmerelda caters to families while still maintaining the top-notch level of service and quality of accommodations as its' neighbors. The staff went out of their way throughout my visit to make me pampered. The room was beautiful and the house cleaning staff made sure we always had lots of fresh towels and kept the mini-bar well-stocked. A special thank you to Nicanor for being especially accommodating and for always having a wonderful smile and for going above and beyond to ensure that our stay was memorable and that every request was met.