We actually upgraded to this hotel due to hurricane Sandy when we decided to delay our trip for a few days. Originally we were supposed to stay at the Iberostar resort but we are so glad we switched. This resort was amazing and out of all the hotels on this resort I think Esmeralda is the best!
Our room was in Villa 90 which is the closest to the beach and sits right in between the Esmeralda pool and the Punta Cana pool. We woke up in the morning and had our pick. If you stay in some of the other hotels you will need to walk or take the tram to get to the beach.
The room itself was beautiful and very well maintained. We left our extra key card in the ac controller to keep the air on and every day our butler came in and cleaned 3-4 times. We would leave to go to the beach and come back and the room was cleaned, then we would go out during the day come back and they would come back. Even when we went out for dinner and the shows we would come back to a nice clean room. I felt very well taken care of.
The resort itself was perfect. The staff was friendly and the grounds were immaculate. I would recommend the Italian restaurant and definitely check out the shows. They were great.
We had such a wonderful time, went kayaking, boogieboarding, 4-wheeling in the mountains and relaxed on the beach. After we checked out we had a few hours to kill so we got a couples massage and it was a perfect way to end the trip. We will definitely return!
The only thing I would change is that the trams run on gas and the exhaust stunk. They also needed to put a espresso machine in the Esmeralda lobby.