Just returned from 2 weeks Was expecting paradise as we had been to view it last year from the time share they do there so was really excited to have booked it.
Room superb had asked for a low floor in block 90 was right by pool and beach fantastic, had problem getting into room 3 days running and on one occassion was back and forth from reception 3 times and still was not able to get in room Went to Service desk where a very helpfull lady eventually sorted it out.
Fridge was not stocked daily with all drinks very hit and miss also toiletries were not always replaced either, some night no towel change i think miss communication is the reason. Loved room service no extra charge and a good selection Al acarte loved Don Pablo not easy to get to as my husband is disabled and although it is about a 10-15 minute walk that was not possible for us so a tip to the lobby boys and a lift in the trollies is given Bella Italia fantastic BBq avoid this one awlful I don not know why this is on the al acarte book as every one was complaining just like a cheap 3 star yuk !!!
Tried to eat at the Ambar one night only to be turned away was not happy as we were told that Esmeralda guest could use anywhere and as this is the priciest hotel on the complex did not understand the excuse we were given, I put a written complaint to the manager but no reply they had at that stage another 12 days to respond
Overall experience good, but for the money all was not perfect. Shows only 2 decent ones a week Michael Jackson and Circus, rest are just audience participation. I suggest they include more shows.
We come every year and the shows are the same need some new ones !!
We found most complainers were Canadians very loud and want everything first ......... Food in the Jasmine not as good quality as the Ambar where we stayed last year food there far superior.
Balcony was dirty never cleaned once in the 2 weeks just as well we was not using it one day room not even cleaned only bed made. Dont let this put you off going its a great place to stay
- Official Description (provided by the hotel):
- Facilities and services 2 Pools Sun terrace 4 Jacuzzis Sun umbrellas and loungers Beach and pool towel service BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, 1 padel tennis court (additional charge), multi-sports court Water activity centre Motorised water sports (additional charge) WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) Entertainment amphitheatre 2 buffet restaurants 3 speciality restaurants 3 Bars 1 Snack- bar Wedding gazebo Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club, designed by Nick Price (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco and casino. Rooms, 570 Deluxe Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Sitting area with sofa Terrace Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer and magnifying mirror Bathrobe and slippers VIP amenities Radio-alarm clock Flat screen satellite TV Coffee-making facilities Ironing set Pillow menu Umbrella 24 hour room service Minibar WiFi (additional charge) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Mini Club for children aged 4 to 12 (at the Grand Bahia Principe Punta Cana) Evening Mini Disco Babysitting service (additional charge) Bahia Scouts Water park Fun Area and Adventure Park (additional charge) Teen's club (11 - 16 years) Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request ... more less
- Reservation Options:
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- Also Known As:
- Gran Bahia Principe Esmeralda Hotel Punta Cana