We first stayed at Cayena Beach during Christmas and New Year 2010 - 2011 for 2 weeks. We have returned to Punta Cana 4 times since then but have been unable to book Cayena till a trip in April 2012.
Firstly the three negatives, as other reviewers state, the rooms are modest and in need of refurbishment. However I hear this is being planned so things will probably improve. Besides, if you go the Punta Cana to spend much time in a hotel room, you may be missing the point! Second negative is only 5 of the 47 rooms have king size beds, most have two doubles. For this stay I requested a king size and got one which was nice. Third negative is the number of time share sales people stalking guests. They can be a little devious at times, but a firm no thanks usually stops the pressure.
Now the positives which far out weigh the negatives. The Cayena is a small private part of the much larger VIK Arena Blanca hotel. Cayena is quite compact and located literally on White Sands beach which is without a doubt one of the best sections of Bavaro beach. Room to food is 50-100 meters, food to beach is about 20 meters. The El Cano restaurant is exceptional and exclusive for Cayena guests, good food and great staff. The restaurant staff really make the stay special.
The beach deserves special mention, the sand really is almost white. Swimming there is very good since the beach is in a bay with a reef offshore meaning even when it's windy there is little surf, and the water is warmer than some other sections of Bavaro beach which are more exposed.
Previously there was a modest shortage of sun beds on the beach but this has been neatly solved with a new sun lounger area immediately behind the beach. The beach section in front of the hotel is reserved for Cayena guests only and this is policed quite effectively.
Cayena guests have full access to all facilities in the VIK Arena Blanca next door, this includes the main "El Mirador" buffet which is not bad, and two other main restaurants which are very good. Trattoria (Italian) and Estrella del Mar (Sea food and some other dishes). There is also a number of other minor eating places and bars dotted around the Arena Blanca. Available at modest extra cost is the excellent La Proa restaurant located above the Cayena El Cano restaurant. La Proa is a fantastic place to eat once or twice during a stay since it is open fronted for the most part, with amazing views. Expect to spend about US$50-60 for two people.
If you arrive at Cayena after 5.00pm on a week day you'll have the check in at the VIK Arena Blanca, since the Cayena reception is closed, but this fairly painless with good reception staff.
As with other all inclusive hotels, tipping is not required, however a few dollars once in a while goes a long way and is much appreciated. The Cayena staff are genuinely friendly and will go to some lengths to make your stay pleasant, especially if you show some appreciation for good work.
If your idea of a holiday is spending most of the day locked in a 5 star hotel room watching TV, don't go to Cayena. But if you want to experience what the Dominican Republic has to offer by way of weather, food, people and beaches, I whole heartedly recommend Cayena Beach Club. The cost is fair, the beach is flawless and the food and staff are great.
All rooms have some sort of ocean view, but the section of the building that actually faces the ocea...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.