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“EXCELLENTE!!! At Dreams Palm Beach Punta Cana it really is "A Pleasure".” 5 of 5 stars
Review of Dreams Palm Beach Punta Cana

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Dreams Palm Beach Punta Cana
4.0 of 5 Resort (All-Inclusive)   |   Cabeza de Toro - Provincia La Altagracia, Punta Cana, Dominican Republic   |  
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Ranked #16 of 99 Hotels in Punta Cana
GreenLeadersSilver level
Brooklin, Ontario
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“EXCELLENTE!!! At Dreams Palm Beach Punta Cana it really is "A Pleasure".”
5 of 5 stars Reviewed June 20, 2010

Our party of 19 traveled to Dreams Palm Beach Punta Cana for the week of June 12-19th 2010 for my brother-in-laws wedding. It was, by far, the best resort experience I've ever had.

Check-in: We had a smooth check in, with no wait. We were greeted with Mimosas (juice and cookies for the children) as well as cool towels to help refresh us from our travels. The porters took our baggage to our room very quickly.

Grounds: The grounds were very nicely maintained and lush. Many opportunities for photo ops. The grounds staff was always around, making sure things were in order.

Room: We had a basic room - garden view with two double beds. It was lovely, and the kids enjoyed all the television stations available. Our fridge was restocked with pop, water, juice boxes and cerveza on a daily basis. Nightly turn down service was a nice touch, with an agenda for the next day and a chocolate on our pillow.

Beach: Fantastic beach with plenty of chairs to lounge in. In order to get an umbrella, I do suggest heading out earlier in the day as they do get filled quickly. The water is clear and very calm. There is sea grass floating about, but not enough to deter us from spending a lot of quality time in the ocean.

Pool: Very clean, and lots of fun. The floating mats make for a nice nap location, and there are always different activities going on. The kids spent a lot of time climbing the iceberg slider & we even did some water aerobics.

Buffet: It was great every day. Food was the temperature it was meant to be (hot food was hot, cold food was cold) and there was a wonderful variety at every meal. There was one station designated with kid friendly food. A table was always available and we never had to wait. Our servers were always on hand to fill up our drinking glasses, and chat. Miguel, Alvin, Santa & Jose were just fantastic.

Ala carte dining: If you arrive at opening time you should have no problem being seated right away. Good selection on the menu for each location, and the food is very good. The Asian resturant was a fav as they put on quite the show while cooking in front of you.

Bars: The draught cerveza was flowing at every bar location, but if you wanted a bottle of beer you could get it at the lobby bar (or your room fridge). I sampled many of the drinks they had to offer and they were all very delicious.

Explorers Club: My kids were in the explorers club on more than one occaision. They were bungee jumping at the beach on a trampoline, had time in the kids pool, played soccer, did crafts and just had time to chill out. The explorers club put on a talent show with any participating youngsters and it was adorable. They give you a cell phone when you drop your child off. It is very secure and the staff there was awesome. :) My kids are already missing Patricia.

Entertainment Staff: Sugar Rey & Gasolina were just the best. They worked hard every day/night to keep everyone entertained. They engaged us all in conversation, make you feel like you are important and were great guys. My son took a real shine to Sugar Rey and wants to go back to see him.

Photos: We are not usually the type to go out and get professional pictures taken, but after we saw how well the Parrot & Iguana pictures turned out with our children we decided to do a family portrait. There is no sitting fee and you only pay for what you want. We thought we would get one picture of our extended family, but after they took us to 3 locations on site and took a myriad of photos in a variety of groupings and postes, we ended up buying much more. It was very resonably priced (and we were able to barter), the quality was outstanding and there was no pressure.

Without a doubt I know that my family will return to Palm Beach Punta Cana. Between the accomodations, food & most especially the staff, we would be crazy to stay elsewhere when we go back to Dominican Republic.

Thank you to everyone that works there for a memorable week! EXCELLENTE!!!!!

  • Stayed June 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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monroe, ga
1 review
5 of 5 stars Reviewed June 20, 2010

it was absolutely beautiful! Thanks to this vacation I have a new adopted sister Glenda Garcia! of all the staff working there, she was the best!!!!!!!!!! She was one of the yoga instructors (which I highly suggest, because it is a great way to limber up for the day). The ambiance was incredible through out the resort. I can't wait to go back!!!!!!!!!!!!!!!!!!!!!!!!

  • Stayed June 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cleveland, Ohio
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 20, 2010

It was my new husband and myself's honeymoon. It was 7 days of absolute paradise!! I definitely will be back. The service was unbelievable. The employees work so hard. Everything is "it's my pleasure". It was the softest, whitest sand, and beautiful clear water I'd ever seen. The food was awesome....the japanese restaraunt (sushi and hibachi was fantastic), the portofina's italian restaraunt excellent. The Sea Side grill was good as well (not air conditioned, open to beach). The world cafe had good food....great omelets. There were alot of American items there ex. heinz ketchup, coca cola, absolut vodka etc. Apple vacations were great. They really take care of their client...book your excursions through them. We did the dolphin explorer (amazing...we were in with the dolphins for an hour!) and the day trip to Saona Island....truly an amazing experience (bring the sunscreen with this one). We met so many nice people too. If you have children this is a good place as well. It was a smaller resort (still alot to do) and kid friendly. There weren't so many kids, and not "party central" like some resorts. A really good mix of people. I highly recommend this resort to anyone...I have told many friends!!!

  • Stayed June 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 18, 2010

We had a great trip down with West Jet from Montreal June 5th- 12th We arrived at the hotel at 12:15 PM. We had to wait a few hours for our room. They kept telling us it would be another 15 mins. Everyone speaks English and is very friendly. When we got to our room we were a bit disappointed with the bathroom. They need to do something with the shower and to make more counter space available. We didnt spend any time at the beach as it was always full of seaweed. As fast as they raked it up more came out of the ocean. We were in Punta cana 2 years ago and stayed at Gran Bahia Principe at Bavaro. The beach there was just the best and the ocean was a beautiful color of turquoise. Not so at Dreams Palm Beach. So we spent our days by the pool. We never had a problem getting chairs or Umbrellas. There is plenty of them. The pools were very clean. The grounds are beautiful. There were many weddings while we were there. I am not going to say much about the food just that we never went hungry. When the vendors come to sell their items they are very very pushy. We found away around them, by going over the 2 little bridges and walking through one of the buildings. It is a real family resort. I have to say that the kids that were there were very well behaved children and they have a kids club. We decided to take a taxi to the airport when we were leaving. it was $30.00 and worth it. The trip with West Jet home was hell. But that had nothing to do with dreams. I don't think we would go back to this resort. There are just to many other places to go and see.

  • Stayed June 2010, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 18, 2010

Imagine an Entertainment staff with names like Gasolina, Sugar Ray, Marlenny and Willy Wonka
Food and beverage staff who is everywhere you need them to be when you need them
An exceptional photography staff who majically captures beautiful shots of your vacation.

The dream was at Dreams Palm Beach Punta Cana! The entertainment staff work 14 hours/day and engage you in as many activities as you like. Gasolina introduced himself within an hour of our arrival, and never forgot our names, where we were from, etc. He made the trip personable!
The entertainment staff is even there so say good bye when you leave.

Simon de lo Santos, food and beverage service, is here, there and everywhere! You will find him at the World Cafe, at the pool and at the beach - just when and where you need him!

Ask for Gabby at the photo booth. She's from Venezuela and is engaging as she takes you on your photo shoot - capturing some awesome memories!

Wake up! It wasn't a dream - it was a great vacation!

  • Stayed May 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Atlanta, GA
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 17, 2010

Recently traveled to Punta Cana and stayed at Dreams Palm Beach. Due to a good package deal on the internet I found it hard to believe all of the advertisement promises could be true. We stayed five nights and enjoyed excellent service and first rate food and drink the entire visit. All of the staff were very friendly and each member was out to see you had an enjoyable stay. One low point was the Spirit Air strike that left us without a return trip the day we were to leave. Orlando at the prefferred desk made call after call unitl he had us provided for with a knowledgable taxi driver and a contact at the airport to get us on our way. Without his help we'd still be there. Very nice accomodations/people.

  • Stayed June 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ohio
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 17, 2010

We stayed at Dreams Palm Beach the week of june7-14. Our original room was on the ground floor, across the sidewalk was the pool public restroom. Room was very small,very plain and bathroom not very nice. No bath tub, shower in poor repair. My wife was not happy. We went to look at the beach and we were very disapointed! Way to much seaweed for us. If you have ever been to Grand Cayman -7 mile beach, that is what we wanted to see and swim in. I got bitten up by something walking the beach. Red welts all over my legs. We were able to upgrade to the Presidential suite for another 1,500 dollars, but if that would not have been possible it would have really been a bad week. Service and Staff were all very nice,food was pretty good. Would not recommend the excursions. We did the island tour, 200 dollars for the two of us and not worth it at all. If you like felling like cattle being herded then the Punta Cana airport is for you. Over-all not very happy and was glad to be back in Ohio! Not an Apple fan anymore.

  • Stayed June 2010, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dreams Palm Beach Punta Cana

Address: Cabeza de Toro - Provincia La Altagracia, Punta Cana, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Casino Hotel in Punta Cana
#14 Top resorts Hotel in Punta Cana
#14 On the Beach Hotel in Punta Cana
#15 Luxury Hotel in Punta Cana
#21 Romantic Hotel in Punta Cana
#29 Family Hotel in Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Dreams Palm Beach Punta Cana 4*
Number of rooms: 500
Official Description (provided by the hotel):
Facing the Caribbean Sea, white sand beach and lush gardens, Dreams Palm Beach Punta Cana boasts 500 spacious rooms and ample suites surrounded by swaying palm trees and views of endless blue waters stretching to the horizon - the perfect setting in paradise. Take advantage of all the unlimited luxury activities Dreams Palm Beach Punta Cana has to offer. Swim, sail, snorkel or windsurf in the turquoise Caribbean, enjoy fine a-la-cart dining, sip favorite cocktails at one of our bars. ... more   less 
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Also Known As:
Dreams Palm Beach Punta Cana Hotel Punta Cana
Occidental Punta Cana
Occidental Allegro Punta Cana
Punta Cana Occidental
Sunscape Punta Cana
Punta Cana Dreams Palm Beach
Punta Cana Allegro

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