NOTE: I'm rating this hotel in comparison to BEACHES, Jamaica (AI), which in my eyes is a 9-10.
My family (husband, two boys, age 5 and 12) just got back from DR and we miss it already. My only regret was flying into Santo Domingo and taking a cab 3 &1/2 hr to Punta Cana which cost us 140 US$. I have to say the ride was scary the roads are horrible. I felt so sorry for the cab drivers car hitting all those huge potholes. I was most afraid the car would break down in the middle of nowhere. Oh, no driving rules it appears, cars zoom in and out of lanes facing on coming traffic to pass cars in front of them. I was holding on for dear life. Next time we will fly into Punta Cana. I saw a bit of everything on the ride in, the locals and all. .
We arrive around noon at Dreams Palms and were greeted with a smile at the front gate and were offered any choice of beverage we wanted. The front desk lounge area decor is beautiful, lovely color combinations with bold pieces of art works. We were then directed to the Preferred Club check-in area where the staff greeted us by saying "Welcome Home", not sure if everyone gets that greeting but it was nice to hear and surly felt like home away from home. Grounds, I rate as a 7-7 1/2 out of 10.
Arriving before the check-in time (3pm), we were able to go right up to our room. Our room was in Building 5 top floor (4th fl) partial garden view (lol). What garden view? A few Palm trees and fence and a private shabby looking road. Next time I would ask to see another location or spring for an Ocean View Room, it's worth waking up each morning and seeing the beautiful water and beach from your room balcony. My room location was at a good spot, close to the beach, pools, the entertainment and the Preferred Club area. The beds were comfortable; you have a pillow menu and upgraded toiletries (?). The maid came at least three times a day making sure the room was clean and towels replenished. The refrig was restocked at least twice per day. Room rating, I give it a 7 out of 10.
I honestly think that the Proffered Club status is over rated. It is what is says, you get a little special treatment and a couple of perk like separate check-in area, free internet service in the PC Lounge, access to the Seaside Grill (delicious) and small private pool and beach area. No matter what, you still have to hunt down beach chairs and nice spots on the beach or pool area. People leave towels and magazines and books to hold spots and you don't see them for hours.
There was much choice of things to do (young and old) or do nothing at all, our choice. The entertainment staff gets an A++; they always keep the action going. Shout out to Gasoline and the guy dressed up in the Easter Bunny suit all day till 10 pm playing with the kids. He is a trooper.
My sons enjoyed themselves, they had their own vacation away from us, and we only saw them for breakfast and sometimes for dinner. We'd passed them and see them having their own fun with a group of spectacular young people at the Core Zone (ages 13 and up) and Explorer's Club (ages 4-12) who kept them busy until 10pm. My husband and I had day choices of Bingo, Bike Tour, Table Tennis, Dancing Lessons, Spanish Lessons and much more to even mention. For evening entertainment there was the Out Door Movies by the pool side for all, Casino and the Nightclub. Again, shout out to the entertainment crew who is the life of the party. They work hard to make you happy and we appreciated it. Tips all around. Activities/Entertainment for all, I rate an 8 out of 10
The food was good; lots of variety and seven place to eat. We never got tired. The grilled Lobster at the World Cafe was the best!!!! The wait for the special restraints can be a wait. We tried twice for Himitsu and was finally able to get in after waiting an hour after arriving at 6:45 pm. Advice- Go early, it's worth the wait and lost of fun. Rating for the food 7-7 1/2 out of 10. My husband and I had stale hash browns so point off for that.
The staff over all spoke English where we could understand but over all it was a challenge for us lacking understanding and speaking Spanish. The staff taught us a little. We did not pass any of the staff without a "Hola" and a smile. After we thanked them, "Gracias" the reply would always be "Its a pleasure". The staff made sure that we were happy. Staff rating is a 9
My over all rating for this AI hotel is an 8.
My major complaint is that the hotel does not have it’s own ATM machine
- Also Known As:
- Dreams Palm Beach Punta Cana Hotel Punta Cana
- Dreams Palm Beach Punta Cana Hotel
- Allegro Punta Cana
- Occidental Punta Cana
- Occidental Allegro Punta Cana
- Punta Cana Occidental
- Sunscape Punta Cana
- Punta Cana Dreams Palm Beach
- Punta Cana Allegro
- Official Description (provided by the hotel):
- Facing the Caribbean Sea, white sand beach and lush gardens, Dreams Palm Beach Punta Cana boasts 500 spacious rooms and ample suites surrounded by swaying palm trees and views of endless blue waters stretching to the horizon - the perfect setting in paradise. Take advantage of all the unlimited luxury activities Dreams Palm Beach Punta Cana has to offer. Swim, sail, snorkel or windsurf in the turquoise Caribbean, enjoy fine a-la-cart dining, sip favorite cocktails at one of our bars. ... more less
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