Before we go anywherer on holiday my wife and I always review what others say on this site to help with making our decision in regards to resort and hotel choices. There will always be an element of reviews where things happen or do not met expectations, that is inevitable (everyone has different tastes!) but we always ensure a hotel has more positive than negative reviews. In Dreams Palm Beach where 85% rate it 4 or 5 they can't all be wrong!

With our experience we can genuinely say that we had a great time and will look forward to going back in the near future. The only reason we did not give this 5 out of 5 was more to do with mosquitoes rather than the resort itself plus the room which needs a little modernisation.

Good points:
Staff - Greatest asset, all work hard to ensure everyone has a good time and to handle any problems that arise.
Food - Excellent choice, hard to go hungry although we did not use the a la carte restaurant's apart from the Mexican which was okay.
Beach grill - Best burgers I have seen on a holiday, plus great hotdogs or even chilli with nachos all afternoon!!!
Pools - 3 pools (one for preferred guests) no problem going for a swim.
Layout - nice to walk around after your evening meal.
Seaside Grill - Best Restaurant in our opinion with view over the ocean and great steaks as well.
Easy to get a sunbed
Sandro - Our First Choice Rep, best Rep we have ever dealt with.
Drinks - Champagne and Chi Chi Kapapuka(?) - need to try this from the Seaside Grill Bar.

Not so good points:
Room - (5210) Clean but basic, for a preferred club room needs modernising especially the shower.
Restaurants - queuing for these but as we did not use them it became less of an issue
Mini Bar in Room - No optics or spirits (not really a problem when drinks are widely available til late)
Hard to get a sunbed in cooler areas without re-arranging the place.
Lounge Bar - Hard to find a cool spot in the evenings.

Bad Points:
Mosquitoes - Wife bitten several times and had a bad reaction. Thanks to Sandro, our First Choice Rep, he provided creams and even assisted us in getting some strong steroid cream from the on site shop (it was expensive though!!!!)

Rude guests - we like to treat staff as humans and talk to them in a polite manner, why can't other guests show them respect, they are working hard for us after all!

Other Details:
Entertainment - we did not see much but we saw Jeerk and they were brilliant a must see for anyone. Magician okay but did not see much more so cannot comment on these.
Pool areas wtih excellent service. Special mention to Angel and Jose who served us so well in the Preferred Club Pool and Beach areas, keeping us well refreshed.

George and Joel, did their best in the other pool areas. Cannot forget Milton, was a face that kept popping up, first in the nightclub, then in the Sugar Reef Bar and the World Buffet, always a great smile and lovely person. Reynaldo in the World Buffet was one of the nicest waiters you could wish to meet, always ready to assist.

Our favourite restaurant was the Seaside Grill, where Ray and Christina always provided great service. Cannot forget Elvis and Victor from the bar here which provided the bulk of our Chi Chi cocktails (tasted different from other bars).

We were fortunate to meet the General Manager, Pedro, who gave us a brief history lesson on the Domincan Republic Independence Day. We bumped into himon several occasions and always took the time to speak to us and showed a genuine concern in my wife's condition (mozzie bites) and asked if there was anything he could do to help.

Finally we need to mention the girls in preferred club, from Eunice and Yeraldin who served us drinks to the faces of the preferred club - Kary, Mailena, Julia and Kenia who were always happy and smiling and always asking if everything was okay and wanted to make sure that our experience there was as good as it could be.

To conclude we also met many people on this trip as it was a friendly place to be, Noticeably Mitch who was on his 4th or 5th trip to this resort. I have no hesitation in recommending this hotel to anyone and we are already planning our next trip for next year.

PS - Weather fantastic - a little rain but usually overnight or early morning so not an issue (except for our last day!)

We stayed here 2/11/13 - 2/16/13, it was such a great experience. From the very beginning the resort staff was ready help in any way. Our rooms were always clean, the food was very good, plus there where different variety of food style at each restaurant. We were 2 doors away from the preferred office with bar, and everyone there went above and beyond to assist us with anything we needed. We had an issue with using a calling card with room phone and the 2 ladies in prefered office went above and beyond to help us out, in return they cut our bill in half. Customer service was awesome. The bartenders were wonderful. There was seaweed on the beaches ( to be expected in that region) but the staff was on top of it all day. The bartenders where awesome, especially the ones by the pool, if they didn't know your drink they would try to make it anyway. I could go on and on with many great things to say about this resort. We are already planning a family trip for next year!!!! Thank you again Dreams Palm Resort staff!!!!

Read many reviews on this resort and after booking it started to wonder if we had done the right thing. But having been at a Dreams Resort in Tulum I just couldnt believe some of the reviews I had read. We went and stayed with 4 friends for a week March 6-13th. The resort was very very nice. The property itself was immaculate and the grounds were beautiful. The food was outstanding. We especially enjoyed the Seaside and Mediterranean Restaurants.We did not upgrade to a preferred section and did not think anything could have been better as far as the service went. This is a family friendly resort and not having children we were a little leery but the resort had so many programs to keep the children Happy you barely noticed they were there. Yes there is seaweed on the beach but you are on an island in the middle of the Caribbean so why wouldnt you expect that! The staff did rake the seaweed up every day and having walked the beach for miles I can tell you the Dreams property was immaculate compared to some we walked past.I would like to commend the manager on his oputstanding staff. Everyone from the groundskeepers to the restaurant staff were wonderful. We enjoyed our entire week and would definitely say GO if you are thinking about booking this resort.

We arrived at the resort a bit jet lagged as the flight was delayed, we were expecting a welcome drink and a cool towel, however that did not happen I can only assume it was because of the delay, check in was smooth and we were taken to our room, although the room was clean and fresh we were not happy with its location as we were behind the world cafe and there were noisy trollies being pushed along a small pathway all hours of the day and night. 1st thing the next morning I decided to take this up with our rep who immediately took me to the front desk and demanded a change of room for us, we were taken to a new room above the pool area, it was great and from then on the whole holiday went like a DREAM the staff were polite and friendly and always smiling, nothing was too much trouble, the pools were clean and there was not too much trouble finding a couple of beds around the pool, the beach was heaven with white soft sand although the beds felt like they were overdue a change as they were not very comfortable the headrest would not stay in place as they were worn, and because you sort of sank into the stretched fabric it was a major task getting back out of the bed, the sea was fab, nice and warm there was a bit of seaweed however it was continually cleaned away each day, the vendors were not too much of a problem a quick no thanks and they were on their way smiling. The restaurants were great we never had to wait at all, we used to arrive around 7pm and walk straight in and the food was fab try the skirt steak (yummy) the Japanese section was fun and very tasty, the drinks were OK I used to ask for the bottled lager at the reception bar. The mini bar in our room was always stocked each day also turning down the bed each night was a nice touch, to conclude we would not hesitate in recommending Dreams Palm Beach and hopefully we will go back.