We stayed for a week at the RIU Palace Macao and were not disappointed. We were welcomed and informed that we'd been upgraded to a Superior room. We had one of the rooms on the top floor with the vaulted ceiling. Pretty cool. The shower is separated by the bedroom by translucent glass blocks, so if you're uncomfortable with someone seeing your silhouette in the shower, you should know about this. The bed was very comfortable. Probably the most comfortable I've slept in at a hotel. The A/C was strong and worked well. There's also a ceiling fan, but we didn't turn it on much as the A/C was sufficient.
The food was great. We didn't care for the Japanese a la carte, but did enjoy the others. The buffet was always good and full of selection. Diomedes, you run a GREAT dining room and you are to be commended. I watched how you treated your staff and you seem to really care for them. The drink selection was my one complaint. I like Grand Marnier, but they didn't have that. The wine selection was also limited. Just okay. Not my favourite but bearable. Otherwise, it was great.
The animation staff were amazing. They really take the time to get to know you by name. Don't waste your time being shy and not participating. Jump in with both feet (if you want) and get involved in the daily activities. It really does make it fun. Jinette, Wilkins, Brenda, Neomi (good luck with the baby), Alex, Malvin, Jeferi and Aneury (Spaguetti).... what can I say. You guys made the trip fun. Your energy and enthusiasm was infectious. The night time shows were good. What you would expect for an all inclusive. Not Broadway or Las Vegas calibre by any means, but entertaining just the same. They make a really great effort with what they've got.
The main pool was good. Never overcrowded and a nice refreshing temperature. Cooler at first touch but warm once you're in. You can easily do laps, and people did. People did go down in the morning to put their towels on chairs to reserve them and the chairs were almost always all taken by late morning, but then with a little walk around the deck, we usually found one or two that we were able to use. We never went out early to try to reserve a chair and always found some within a few minutes. Luck? Maybe, but we did this every day and didn't go without. The swim up bar pool was smaller and fine. Didn't go in that one much. It seemed to be a bit warmer. Maybe because it was a bit smaller and more crowded.
The beach is phenomenal. We walked for hours. It's fun to walk past the other hotels with a crowded beach overrun by children and then come back to our oasis. Plenty of chairs at all times. No umbrellas, but lots of palm trees that you can position your chairs under for shade. We did see some vendors from time to time, but they didn't seem to be bothering anyone. Certainly not overwhelming like I've seen before. The waves were big sometimes and small other times. Comfortable for different levels of swimmers.
A very mixed clientele. TONS of Germans and British, which is fine. A few Russians too. It was fun to see the animation staff calling the bingo numbers in 3 different languages. Everyone got along very well from what I could see. We were a same sex Canadian couple in our 30's, early 40's and were embraced by the staff and guests alike. There may have been other gay couples, but we didn't really notice. We felt extremely comfortable just the same. Most of the people we got to know at the beginning were much older than us and amazingly friendly, but as the week went along, younger people started to appear, both around our age and slightly younger. I didn't see any annoying late teens or 20 somethings.. Everyone seemed to really appreciate the maturity of the guests.
So all in all a great trip. This is a great resort and I would definitely return.