Positives: The hotel was very clean and the service was excellent. The pools were lovely. Choice of a deep swimming pool or the shallow pool which has sunbeds, seats and a bar. There are free shuttle buses to the shopping malls. A good selection of wine was sold in the grocery store. Yellow Tail was $14.00 US for a bottle. The hotel offers a huge variety of cocktails. A little sweet for my liking but many people enjoyed them.
Negatives: Staff work long hours and get paid very poorly. They generally work 10 hours per day for 11 days and get 3 days off. The waiters earn about $400.00, tips included, per month. Tipping is very important although they do not pester for a tip. The life jackets were in very poor repair. Most had missing buckles. Good life jackets are a must if you are sailing or kayaking. The wine was like vinegar, that is why we needed to stock up from the grocery store. The food was very bland. A good variety of dishes but a bit boring after a few days.
Overall, for us, it was a great time. We met some great people. I would consider going back even though I have mentioned the negatives. The cleanliness and freindly staff was the most important thing for me.
- Official Description (provided by the hotel):
- Located on Arena Gorda Beach in Punta Cana. Complimentary sun loungers on the beach. Within the Riu Resort, along with the Riu Palace Punta Cana, Riu Taino, Riu Naiboa hotels and the ClubHotel Riu Bambu. 3-storey building. Colonial style architecture. Surrounded by 30,000 m2 / 36,000 sq. yards of palm groves alongside the beach. 50 km / 31 miles from Higey. 200 m / 660 ft. from Caribbean Street. 30 km / 19 miles from Punta Cana Int'l. Airport. Credit cards accepted: Visa, MasterCard, Amex. ... more less
- Reservation Options:
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- Also Known As:
- Riu Palace Macao Hotel Punta Cana
- Riu Palace Macao Punta Cana
- Riu Palace Punta Cana
- Rui Palace Punta Cana