We chose to stay at this resort due to the adults only feature as well as the recent renovation. Boy did we choose right! The hotel was clean and new as the web site stated. We were met by the bell hop who immediately got us our drink and took our bags to our room. He showed us the room and explained about the safe, the booze and odds and ends. The front desk were friendly and only needed our name to check us in (smooth). The doors to the rooms are the standard key.
CLEANING STAFF- friendly, returned conversation when initiated, always working. From the room we went to get a drink and some food.
The LUNCH TIME BUFFET was stocked with fish, lobster, pastas, salads, fried food, baked food, fresh meat, squid, and everything that you could hope for in a buffet. Oh ya they also had burgers, hot dogs and fries, although it struck me as odd the amount of people who were eating that type of food and not the fresh fish and exotics that you don't have everyday. Want a drink, just ask for it and presto it's there.
BEACH - the beach was clean, fresh white sand which was never too hot to walk on. The breeze from the ocean made the 38 C temperature feel great. The walk from the hotel to the beach was acceptable and never felt too long. There were beach chairs strewn along the beach and you never did not get one. There was seaweed on the beach, but for god sakes people it comes from the ocean, so deal with it. They cleaned it up every morning and was not a concern of mine.
OCEAN - the water was warm and the waves were not too overpowering. There are dedicated swimming areas, which was a must due to the parasailing boats in the water.
VENDORS - there were vendors floating around and all you had to do was say no and they moved on without hesitation.
A LA CARTES - you had to pre-book these early in the morning. Japanese - did not go; Italian - was booked up every night; Steak house - we ate there three times and it was fabulous. The steak was made to perfection and never a problem. Krystal was a mix of steak/chicken and fish, also great.
BUFFET - DINNER - this felt like it was a mile long, with everything that you could order at the a la cartes, was at this buffet and more. There was a dedicated desert section, a cook right infront of you section, a salad section, it was great!
WAIT STAFF - the staff was friendly and I never had to go find someone to get what I needed. We enjoyed WILSON, who was overly friendly and everytime I saw him, he ushered us to his section with a huge smile. The supervisor if you could call him that of the wait staff (DIOMEDES) was also a stand-out. He too came to our table every meal and told me what to try on the buffet as well as made us feel like kings.
POOL WAIT STAFF - they were also friendly and never without a smile. They would talk to us daily and got to know what I liked to drink and brought it straight over.
CABANA BOYS - these guys work! They ensure you have fresh towels if you wanted, clean the pools, straighten up the loungers and beds, never stop sweeping the pool deck. They were friendly and would also chat us up. DAVE stood out for us as well.
COFFEE BAR - there was a small coffee bar located in the main building which had pastries, coffee, fruit, juice, sandwiches which was great. The iced coffee was to die for. The staff here too were friendly and the one server, I can't recall her name but she was always singing a song which put smiles on our faces.
ENTERTAINMENT CREW - these staff members work hard, man oh man! From 9am till midnight, they aim to keep your attention. From the games by the pool (aerobics, yoga, darts, volleyball, shuffle board, archery, coconut toss, mini-golf, put it in, plus more were all friendly to no matter what age or gender of a player. Their nightly shows were fabulous and we never had anything bad to say about them. Yes they are not vegas quality, but they were entertaining and worthy or your appearance. The outdoor show was also great. The show they put on out in the market was also great. This was a street party for all intensive purposes, which was fun. The head person was funny and his expressions of "oh my god", "shoopa" were hilarious.
ROOMS - the rooms were super clean, not one bug. The liquor was stocked if not daily to every other day. The bed was large and comfortable. The bathroom was fabulous with enough towels to last. Oh ya, and I'm not sure what the fuss with the water was. We always had two 1.5 litre bottles of water in our fridge which were brand new and fresh every time, not refilled or any of that which I was reading in previous posts. We drank the water, had ice in our mixed drinks, drank keg beer and ate every type of food there and never felt sick and still to this day, not a problem.
SPANISH - my suggestion to people attending who don't speak their language, try to learn the basics as it goes a long way. They do speak english but depending on who you are dealing with, their level of english varied.
THEFT - I read in a previous post about something getting stolen. From the people I spoke to no one had anything taken. Our safe was not working and nothing was taken from us.
TIPS - we tipped the room cleaners, the bell hop, the pool cleaners, the wait staff, the pool servers and the looks on their faces when we gave them the tips was one that they really appreciated it. We took $100 in ones and each one was well worth the service that they do as well as earned. These people work 11 days in a row before having 3 off with 16 hour days and deserve it.
GROUNDS - well kept, green grass, raked sand, all in tip top shape.
CLIENTELE - the people at this resort were of a mid life age from all over the world. This place is not the Cancun strip but nor is it a sit in a shack for a week and read. This is what you make it, interact with the other people and be merry. We are 38 and interacted with most people we spoke to.
PRIVATE TRANSFER - this was a must to prevent the bus ride and numerous stops at other resorts. We used Domincan Quest (ask for Julio) and were not disappointed with the service. It was well worth the money.
NEGATIVE - the only negative thing that I can say is that after day 3 we finally saw a bottle of Canadian Club. We had been asking for whisky for 3 days but they did not seem to understand us. When I asked for one of these bottles in our room, they stated it was premium and not allowed. Too bad, but either way we drank our share of it.
Would we go back, absolutely!
3009 was our room, away from the core of the hotel, quiet, easy to access, ground floor, cleaned pro...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.