We were given this resort from a "Square Deal" It is suppose to be a *5*, but I would disagree. The Pros are: The beach - very soft sand, although when we were there it was not raked, so it was very weedy. The Specialty Restaurants - had great food, but the service was lacking. No one wanted to give you direction or a smile...too bad. Angel, at the front desk, was super friendly and helpful. A real sweetheart. Cesar, our Apple Rep. was a super guy too. Helpful, friendly and accommodating. High praise for both these two gentleman.
The Cons: This is a older resort that needs some TLC. Our first room was dated and smelled so bad of smoke and dampness, that we asked to move. (We had requested non-smoking). Angel gave us different rooms which smelled better, but for non-smoking, why are there ash trays in the room? Makes no sense! Our friends room was on the walkway side and next to the "showroom" so it was very noisy for them. Our Apple Rep., Cesar, gave us an upgrade to the Deluxe Rooms when we mentioned to him about the lack of sleep, we didn't even ask him. Very sweet! These rooms are remodeled, but still need TLC.
The food was always the same in the buffets, and the juice seemed more like Tang or Kool-Aid. Drinks are very watered down and not a lot of variety. Beer and Wine were the only things that seemed not watered down.
Pools are smaller, but clean.
BTW - they have no shampoo/cream rinse or lotion in the rooms and you shouldn't drink or brush your teeth with the water in the rooms.
- Official Description (provided by the hotel):
- * Located in Punta Cana * Situated on Arena Gorda Beach * Complimentary sun loungers on the beach * Within the Riu Resort, along with the Riu Palace Punta Cana, Riu Palace Macao, Riu Taino and Riu Naiboa hotels * Main building and 1-story bungalow complex * Surrounded by 46,000 m2 / 50,300 sq. Yards of palm groves, adjacent to the beach * 50 km / 31 miles from Higley * 600 m / 1,980 ft. From Caribbean Street * 30 km / 19 miles from Punta Cana Int€™l. Airport * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more less
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- Also Known As:
- Riu Bambu Punta Cana
- Riu Bambu Dominican Republic