We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Let down by the food” 3 of 5 stars
Review of ClubHotel Riu Bambu

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added ClubHotel Riu Bambu to your Saves list
ClubHotel Riu Bambu
3.5 of 5 Resort (All-Inclusive)   |   Playa Arena Gorda, Punta Cana, Dominican Republic   |  
Hotel website
  |  
Hotel packages
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Exclusive Package Sale!
Ranked #66 of 101 Hotels in Punta Cana
Norwich, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Let down by the food”
3 of 5 stars Reviewed November 6, 2012

Check in was well organised and quick,Rooms very spacious and clean.The mini bar was only replenished every two days with 2 small bottles of beer 1 bottle of water and a small coke and orange.The pool areas and swim up bar were clean with plenty of sun loungers.The food in the main restaurant was very poor for the first ten days mainly because it was cold or under cooked.We complained several times to the manager about this and there was a 100% improvement for the last four days.We only used the pool /beach restaurant once because there was no dress code and it is not nice rubbing shoulders with sweaty people with no shirts on whilst dinning.The best restaurant was the Asian which was excellent closely followed by the Italian restaurant.The steak restaurant was a big let down as the hot starters were cold and the steak very fatty.
The hotel is well laid out with a very nice clean beach and friendly staff.
The highlight of our holiday was a day out on the jungle rally with George of the jungle as our guide.He was very informative pleasant a very funny.Thanks George.
A lesson for all of you,use the safe provided in your room,my sister-in-law had some jewellery taken from a drawer.
This is the worst Riu hotel we have stayed in just because the food was not up to the high standards Riu hotels mormally provide.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

3,276 reviews from our community

Traveler rating
    981
    1,146
    604
    327
    218
See reviews for
894
1,192
37
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (519)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Paisley, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 5, 2012

travelled to punta cana in june & stayed at riu bambu, went with family & friends for my daughters wedding, cant understand some of the bad reviews i have read as we could not fault in any way. from the moment we arrived to the day we left we were treated so well from all members of staff who made us so welcome & they all worked so hard lovely people.the beach is right on your doorstep gorgeous white sand & plenty of sun beds to go around.i would like to give a special mention to entertainment staff Pelluca,Obama,Ashleigh & all the others wonderfull people would go back in a mnute loved it.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bedford
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed November 5, 2012

Rooms at the Riu Bambu are good a spacious and have good balconies. It can be a bit of a walk to the pool/beach if you get the far away rooms, but given the lovely weather it's not too much of a drag. The hotel is very clean and reception reasonably helpful. In particular the Thomson rep was really good and very helpfull with calls back to the UK on your mobile (cheap calls). The main pool is not exactly huge but is ok. It could be cleaner but with all the activity in and out of the water I suppose it is an ongoing job. A midday netting of the pool would be really great. The beach is absolutely fabulous and you will never have to reserve a sunbed. There's hundreds of them!! The pool bar seems to get hogged by all day drinkers - but there are many other bars around (not pool bars). The food selection is very good and there is no way any body should ever go hungry - there is something for everybody. One downside is the booking for the speciality restaurants. Unless you are in the queue in reception at 7.00am you are not going to get a reservation - and you cannot book a restaurant other than on the day on which you queue. This hotel is definitely good value for money and I would go back again.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margate, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 3, 2012

We have have just arrived home from the Dominican Republic after an 11 day Holiday. We have traveled to many places around the world and all i can say is that the Dominican Republic is the most relaxed place we have ever been to.
we stayed at the Riu Bambu in Punta Cana. on arrival we were greeted with cocktails in reception and then shown to our rooms. Check in was easy and straight forward. We had a family room which was spacious extremely clean plus the air conditioning was bliss also the beds were really comfy.
The hotel has three pools the pool with the swim up bar is where all the entertainment happens but if you want a quiet time there are two other pools plus the beach which is gorgeous!:) Sea is quite choppy at times but that brings more fun to it!!
Sun beds are easy to get so there is no rush to grab one like it has been in other hotels we have stayed in previously.
Food you cant complain about there is so much choice even for fussy people. we tried all 3 al'carte restaurants Asian, Italian and steak house. The Asian was the best by far the steak house was not very good. However there was a Mexican restaurant opening as we were leaving.
The entertainment team work extremely hard but if you don't want to join in with silly games they leave you alone and do not push you into doing anything you don't want too. Some of the shows were amazing such as the Africa show which was our favorite however the karaoke was so good -_- hahaaa. But please take what some of they say with a pinch of salt or some can seem kind of creepy but it brought laughter to us.
We went on 2 trips The outback safari and the treasures of the sea. The outback safari you get to see the real Dominican and how they really live be aware its a bumpy ride. The treasure of the sea was a half day trip which left at 12:30 and we didn't get back till gone 7. it was an amazing afternoon which involved swimming with sharks sting rays also snorkeling and a boat trip to the natural swimming pool.
All in all we had a fabulous holiday and we would definitely go back!

P.S Pelluca one the entertainment team is the Dominican version of Louis Spence!!!!!!!!!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santo Domingo, Distrito Nacional, Dominican Republic
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 30, 2012

Ok friends, we paid a little amount of money to stay in Riu Bambu. In the beginning I read lotta negative reviews and hesitated a bit. But then I told myself '' go and see there with your own eyes''...and definitely worth it! Whatever people say, do not take them seriously because they have their own ''different'' expectations just like us. If you are looking for good brands of alcohol...nope you cannot get anything! But look at the price! Great foodand everything! I have lot of photos for all of you!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Ontario, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 30, 2012

Whatever negative you read about this place is either not true or something that is not a hotels fault (like the fact that a la carte restaurants are booked fast; they are booked fast because they are good ! And we never had any trouble booking! ) There is construction in the very back, but you never actually hear it. For bugs outside, take bug spray, like you would for any place. But there are not a lot of mosquitoes anyway.
The beach is beautiful! White soft sand. Very clean, no seaweed. Very close to the hotel, about 30 seconds walk from the lobby. Ocean is warm, see through clean water. The best beach location I've seen so far!
There are 3 pools and 1 more kid's pool. All of them very nice. One has a swim up bar. Plus there are like 10 or so more pools in other Riu hotels that the guests of Riu Bambu can use.
The food was great. The main buffet had a lot of selection and different nights, such as Mexican, International, Dominican, etc. Three a la carte restaurants - Steak House, Italian, and Asian. All very good. I liked the Italian one the most. Lots of different drinks at the bar. Beer, I actually loved! It's light, kind of like Stella or Corona, which are my favourite.
Entertainment was great. There are games going on from 10 am until 5 or 6. And if you win a game they give you a bottle of rum and a certificate, which was pretty cute. All entertainers are very nice and funny. The shows were great. I especially liked the circus show. Some of the things these guys did were unbelievable !
Overall, we had a great time. I would definitely go again! Awesome place!!!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 30, 2012

If I compare to the Grand Sunset Princess 5 star resort in Playa Del Carmen, Mexico, this Riu Bambu is at the maximum 3.5 star.
Good: the beach...clear water, calm, nice fine sand, no sea shell, no stones.
Bad: Food..too salty.
Room..the bathroom is small; no covered walkway to the restaurant/front desk; no umbrella available; old CRT TV
Safety..outside people can get inside the hotel compound from the beach.
Land excursion..went to this "small mall" which was arranged by the Sunwing rep and was really disappointed. It's a small store.
Service..just OK
Overall..with the price that I paid, it was an Ok trip.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to ClubHotel Riu Bambu? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about ClubHotel Riu Bambu

Address: Playa Arena Gorda, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#47 Spa Hotel in Punta Cana
#56 Top resorts Hotel in Punta Cana
#59 On the Beach Hotel in Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — ClubHotel Riu Bambu 3.5*
Number of rooms: 740
Official Description (provided by the hotel):
* Located in Punta Cana * Situated on Arena Gorda Beach * Complimentary sun loungers on the beach * Within the Riu Resort, along with the Riu Palace Punta Cana, Riu Palace Macao, Riu Taino and Riu Naiboa hotels * Main building and 1-story bungalow complex * Surrounded by 46,000 m2 / 50,300 sq. Yards of palm groves, adjacent to the beach * 50 km / 31 miles from Higley * 600 m / 1,980 ft. From Caribbean Street * 30 km / 19 miles from Punta Cana Int€™l. Airport * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Cheap Tickets, Caribbean Online Mgt Corp., BookIt.com, Orbitz, Despegar.com, Travelocity, TripOnline SA and Tingo so you can book your ClubHotel Riu Bambu reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Riu Bambu Punta Cana
Riu Bambu Dominican Republic

Owners: What's your side of the story?

If you own or manage ClubHotel Riu Bambu, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.