My boyfriend and I booked a vacation to Punta Cana thru Cheap Caribbean. We stayed at the Iberostar Dominicana for a week February 3-9 2013. The check in process went very smooth and the room they gave us was very nice. It was a supposed upgrade to a junior suite. There is a lot of walking at this resort from your room to the pool to the restaurants to the beach. But after all the eating that you do it works out pretty good. All the staff are great and make you feel special. We spent most of our time on the fantastic beach opposed to the pool. We went to a couple of the shows which were entertaining. The biggest problem was that because of the blizzard on the east coast. I called Cheap Caribbean to find out what we should do because there were no flights in or out. We managed to get on a flight by calling USAirways but it wasn't until Feb 12th. Cheap Caribbean told us to go to he front desk as they would be better to assist us. Olympus Tours is Cheap Caribbean's tour operator in Punta Cana so we got in touch with them as well. They told us we were all set with staying in our room for another 3 nights at a distressed rate. They told us to now go back to the front desk which we did. The front desk had no idea what we were talking about. We dealt with all of this for about 4 hours. We kept getting the run around from the hotel and Olympus Tours. We waited until 6 pm that night until they found us a room. It was not at Iberostar. We had to move the next day to The Tropical Princess. We were grateful to get a room at this point. But going from a five star Iberostar to about a 3 star Tropical Princess was a huge disappointment. It pretty much ruined the last days of our vacation. Even though the Tropical Princess was nice and we had an Ocean view room, it did not compare to Iberostar,especially the beach area. The beach was full of cigarette butts. I highly recommend the Iberostar resorts, just hopefully you don't need to stay extra nights!
- Official Description (provided by the hotel):
- Directly on the beautiful, sandy beach of Bavaro (Punta Cana). Colourful Caribbean flair. Water sports galore. All inclusive (generous, varied buffets for all meals). ... more less
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- Also Known As:
- Punta Cana Iberostar
- Iberostar Dominicana Punta Cana
- Iberostar Punta Cana
- Dominicana Hotel