We recently stayed at this resort from Nov 19-26th. This was our 4th visit in the past 3 years. Once again it was excellent. The first 3 visits were with our 2 children, this last visit was just my wife and me.
The grounds are beautiful and well maintained. The beach is fantastic. The food is also to our liking(lots to choose from and foods we like). They just recently made a few more cosmetic changes to some of the common areas (new tiling around one of the pools, new bathrooms by the beach restaurant, new archery area). The acitvities are there if you're interested (volleyball, bingo, water polo, water aroebics, dance lessons, archery, beach soccer......). If you are not interested they don't bother you about joining in, just some playful encouragement to get you moving.
We had a wonderful room, with a newly renovated shower, very comfortable bed, nice view of the pool and close proxmity to many of the reports features. I have to say that this is the only resort/hotel where I can say that we always sleep soundly.
The entire staff are very friendly, including the cleaning staff, entertainment staff, servers in the restaurant, grounds people. We have yet to find anyone who has been rude, unhelpful or unfriendly to us.
I would like to thank Juan Francisco Emiliano, Rooms Division Manager for his fabulous service. Juan has helped us with our room selection and reservations the last 3 visits and his service is top notch. He really cares about his guests and does everything he can to meet your needs. He listens to your concerns and is very quick to respond to any questions you may have. Thanks Juan for making this yet another great vacation and for offering such a high standard of service!
Obviously we really like this resort, otherwise we wouldn't have stayed 4 times. We have always found it to offer exceptional value for the money. It's a solid "middle/upper middle of the road" resort with predictable and consistent service and amenities. If you want a more "polished" resort you should try the Iberostar Bavaro or Grand Bavaro, but if you want a good quality resort at a reasonalbe cost, this is the place to stay.
Already thinking about our next visit in 2013....1 week in the sun always goes by soooo fast:-(
We find the top floor to be the best rooms. The floors are tiled and if you are on a lower floor, y...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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In the name of Ms. Helena Santos, Hotel Manager, and the whole team, we would like to thank you for your loyalty when choosing Iberostar Dominicana for your holidays and for sharing your recent experience with the Tripadvisor community.
We are much honored to know that your four experiences at our hotel have been unforgettable due to our beautiful hotel premises, our wide gastronomical options in the different a la carte restaurants and nightly themed buffet and the excellent service provided by our friendly staff. Those are part of our philosophy in Iberostar Hotels and Resorts to ensure our beloved guests memorable holidays, as you have lived four times. Mr. Juan Francisco is glad to have contributed in your happy stay.
We are looking forward to welcome you back again, please contact us before your next visit in June,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.