Been at the hotel for 9 times already, can't wait to go back on April 24th! This has really become our "home away from home"!! Everything is amazing, the grounds, the beach, the colours, the music etc. All, but really all of the employees are brilliant, from chambermaid up to executive staff!!

Would recommend it to everyone, single, couple or family!

RamonaHildegard

We travelled to Punta Cana for the first time to celebrate our birthdays. We actually reserved and paid for the Iberostar Punta Cana which was recommended by a relative but when we arrived we were told the hotel was full and we were being upgraded to the Bavaro. I didn't quite understand since we paid in full but just went along with it since I didn't want to make a fuss. After we waited for about 15 minutes, we were taken over to the Bavaro in a golf cart. The check-in did not go smoothly. I explained that we had been moved to this hotel and it took a while for the front desk person to find our paperwork. At this point I'm so annoyed that I just wanted to get to our room. We were given a map and a brief explanation about the resort and restaurants but I think it fell short. It's our first visit, so I expected a bit more of a welcome. We get to our room and I'm so disappointed. The room had a musty smell and it had 2 double beds. I expected a king size bed which is what I thought I was getting at the Punta Cana. The room had an overall feeling of just constant wear. Was this an upgrade? I now wonder if the Punta Cana accommodations would have been worse. I wanted to complain to the front desk instantly but at the same time I didn't want to waste my time as this was just a short vacation and wanted to make the best of it. I filled out the comment card instead.

The resort is truly beautiful and I definitely felt like we were in a tropical paradise. The staff at the buffet restaurant was really great and friendly. The food was good but not much caribbean food on the menu (at least not at the buffet). The entertainment staff worked really hard and put on some great shows every night. We enjoyed them very much. My favorite was the "Fantastico" show. The beach was really pretty and the weather was perfect. The upside of the so called upgrade was that we could use the Punta Cana and Dominicana facilities. We found ourselves at the pool at these other resorts everyday since we could never find a spot by the pool at Bavaro. We had a nice time overall and would be lying if I said we didn't. That's why I gave it a "very good" rating.

We are not uppity folks and usually just a nice and clean room will do but there is much needed improvement in this category (at least our room does). I have mixed feelings about staying here again but would return to Punta Cana in the future.

My husband and I stayed at the Iberostar Bavaro February 25th to March 3rd 2013. We booked with ITRAVEL2000,great service. We Flew with CANJET,recieved a meal,glass of champagne and pop. TRANSAT HLIDAY was our tour operator,also great service,shuttles to and from the airport and to and from the resort were on time. I don't know if it was because we were flying back to Ottawa Canada on a Sunday or the time of the year, but the line ups at Punta Cana AIrport (10;30 am on....) were ridiculous, we waited a half hour just to check our luggage,then waited a full hour just to get thru security! Perhaps the airport was understaffed? NOW,Regarding the Iberostar Bavaro! We love this resort , it was our third trip to Punta Cana, we been to LARGE resorts and hated the fact that you had to take a trolly around, here, you can walk and be were you need to go in a matter of minutes. We stayed in room 3882, close to the beach. It was perfect,Rooms are clean,bed and pillows are comfortable, are conditioner coulds have been cooler , but we had a ceiling fan in the room and kept the curtains clossed during the day. Shower pressure is good, there is a hairdyryer in the room and plug in are the same as in Canada.We had buffet breakfast by the beach,and also breakfast at the lobby buffet.Both were excellent! I loved the crepes and sausages. For lunch we sat around the pool area, again the food was amazing! barbeque chicken,hot dogs, fries,steak,hamburgs,sandwiches,salads,pastries,Ice Cream and more! I highly reccommmend the Blue Hawaii alcoholic drink! The staff are so HARDWORKING AND FRIENDLY!I Please Iberostar management , acknowledge EDUARDO (he is a waiter at the pool area,beside the swim up area) He is so hardworking,funny and his smile is so lovely)a great addition to your resort!The grounds are so beautiful, love the boardwalks, ponds and wildlife. We love this resort, I can see why people keep coming back!I cried when we were leaving,I LOVE this resort.We thought the circus on the beach was a great added feature! Thank you Iberostar Staff from management,waiters, barstaff, gift shop staff, bell boys, star friend's, maid's, ground workers.... I hope to return!

This is the 2nd time in 3 years we have gone to this resort. The resort itself is beautiful, the beach is fantastic and the ocean is great. The food is excellent and the accommodations are good. The only complaint we had is the poor WIFI service and TV we experienced. The WifI should be wireless and available in all rooms. They do offer a modem to plug into in your room but it does not work and when we called to have somebody look at it, he said sorry nothing he can do and left. Also our TV remote only worked when it wanted to.....But that is minor. The best part of the resort is the Star Friends entertainment team led by Alex. They made our trip!!!!! They make you wanna come back to the resort and we miss them and cannot wait to go back again to say hello. In saying that, all staff are very friendly and everyone from the maid to the ground keepers are friendly, say hello and have a smile on there faces. Cannot wait to go back......Just get better WIFI!!!!