We made a last minute decision to go to the Dominican Republic and to stay at the Iberostar Bavaro - and we are so glad we made that decision.
We had an unbelievable holiday made very special by the staff at Iberostar Bavaro.
We asked for a room not too far from the pool and not too far from the restaurants and that's what they gave us. No more than a minute's walk for breakfast and a couple of minutes to the pool.
The hotel itself is great - very clean - the staff work tirelessly tending the gardens, cleaning the public areas and making sure the pool area is immaculate.
Our room itself was absolutely fine - the maid made it spotless every day with different flowers left on the bed and on the towels. There was also a different towel scuplture every day!
We did have a couple of problems with the room - the TV reception was very bad, the hairdryer only blew cool air and the door to the balcony had a very loose handle but these were fixed within an hour of calling housekeeping.
The pool area was great for us and our 6 year old daughter - the children's pool with it slides etc as well as the main pool which was more than deep enough for jumping in and for some proper swimming.
The food was good. Breakfast was great as were the buffet dinners and lunches with lots of food being freshly cooked for you. We've stayed at AI resorts in Mexico where barely any of the food is cooked to order at the buffet.
We loved the Jambalaya restuarant - the food was fantastic. We also enjoyed the steak restaurant but please get a new CD! Hearing "Country Road Take Me Home" on virtually continuous loop was just too much!
And what a great idea to have Alexandra chatting to diners at all the restaurants and buffets asking for their feedback both positive & negative. We used to enjoy our chats with her - often several in a day as our daughter would look out for her and bring her to out table!
Entertainment was great. The Animation team work so hard to make sure everyone has a great time. From the games at the pool to the shows at night.
One tip - if you're not keen on audience participation don't sit near the front of the audience as you're a prime target to be asked on stage to take part in various games or dance with the team!
We have to mention especially Eduardo and Risa but all the Animation team were brilliant. So much energy and enthusiasm. Hearing "Gangnam Style" back at home only makes us think of one thing - Iberostar Bavaro.
The ladies in the Kids Club were fantastic as well - keeping our daughter very entertained. Halloween was a great night with trick or treating around the hotel. Our daughter loved all the girls especially Rosa.
Overall we had an unforgettable stay. Our 2 weeks there simply flew past and a lot of this is purely down to the staff and the effort they put in.
We had only one negative experience and of all times that was on check-in. After a 9 hour flight + taxi ride from the airport you don't really want to be greeted by a surly and unhelpful person checking you in. And to be given all the hotel information leaflets in French when he's just looked at your British passport is a bit of a blunder. But apart from that minor hiccup it was a great holiday.
We are looking forward to going back - we're already planning it!
- Official Description (provided by the hotel):
- Directly on the beautiful, kilometre-long beach of Bavaro. Tropical gardens. Elegant Caribbean flair. Top 5-star luxury. 11 restaurants. First–Class international shows. ... more less
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- Also Known As:
- Iberostar Punta Cana
- Iberostar Bavaro Punta Cana
- Bavaro Punta Cana
- Dominican Republic Bavaro
- Bavaro Cana Punta
- Iberostar Bavaro Suites
- Iberostar Bavaro Dominican Republic
- Punta Cana Bavaro
- Iberostar Hotel Punta Cana
- Iberostar Dominican Republic