We had a horrible experience with Club Med prior to even leaving on our trip. Anyone travelling to a Club Med resort understands that you pay a premium. I thought that the premium price would include quality service and accommodations. Not so much! Shortly after we booked our trip, Public Health issued an advisory regarding a malaria outbreak. We were travelling with a 17-month child, and so I consulted with her paediatrician. Although he prescribed anti-malaria drugs, he was not a huge advocate. When my travel agent asked to have us changed to resort at another location, they flat out refused. So, I wrote them a letter and they contacted my travel agent to offer an 'exception' - they were willing to send us to another resort for a mere $1034 more per person (we would lose the airfare). They didn't even extend the coutesy of contacting me directly. I called them back, and the person that I spoke to insisted that there no outbreak and that travellers are always at risk of disease when travelling to a tropical island. Basically, she denied the increased risk but wouldn't put that in writing. Not only were they unaccommodating, she was rude, curt and disrespectful. The bottom line is that we were forced to go or lose our money.

It reminded me that we had booked a Club Med vacation to the Ivory Coast about five years ago when a revolution broke out. My travel agent called them to inquire on the situation, and again, at that time they insisted that the resort was safe. They were willing to send me to a war zone. Five years ago I was able to collect cancellation insurance but that didn't apply in this case. They have since closed the resort.

Once we were on the resort, we made the best of it. Giving my daughter the medication was a feat. She had a horrible rash. The food and accommodations were mediocre at best. The beach front is disappointing - there is a fair bit of flora that collects on the shoreline. Although it looks picturesque...looks can be deceiving. The only positive thing that I can mention is that their children's facilities were good. There was ample entertainment for kids. The GOs on the other hand were more interesting in entertaining each other than their guests.

Final words are that CLUB MED IS MORE INTERESTED IN PROFITS THAN THEIR GUESTS’ SAFETY.

My husband and I stayed 7 nights from 3/3/07 - 3/10/07 and had a wonderful time. The views, the beach, the room, the food, the atmosphere, the GO's (Gracious Organizers) were tops.

The trapeze group were fun and professional. After never having used the monkey bars during elementary school, I can now swing 23 ft up and be caught in flight as I release from upside down hanging position. The food selection was enormous and try the dark chocolate bread - it's better than all the other amazing desserts combined.

Small thing: the roller blade equipment needs to be cleaned between users - it smelled!

Try archery! It's fun and easy.

The full day Wednesday excursion into Santo Domingo showed us the true contrast of the country's poverty and the excessive exclusiveness of Punta Cana. If you like history, it's worth the effort to see the ancient city of Columbus.

If you have children, the GO's are lovely with the camp kids. They were heartwarming and adorable. A family we talked to said they felt safe allowing their 4 daughters ages 7 - 14 to roam the grounds from 6am (the 7 year old) until 2am (the 14 year old)

If you're flying from Miami - try Lan Chile. We avoided major lines at the airport that were for all other airlines. We only had 24 people flying on our 767.

We just returned from a week at this resort and wanted to share some of our thoughts. The resort is located on a beautiful, private stretch of beach and the hotel had a very friendly welcoming atmosphere to it. Our family has been to several resorts throughout the Caribbean and this was by far the best if you're looking for activites for your kids. I have two boys, 12 and 17. My 12 year old absolutely loved this place. He spent all of his waking hours with his new friends and GO's(who are terrific)and participated in every activity. He showed up everyday in late afternoon for a shower and I would have to drag him back to our room at night so I could go to bed. My 17 year old only participated in the activities that interested him and spent most of his time at the beach with us.
Our hotel room wasn't anything to write home about but it was clean, and I would definitly advise you to get a room with a balcony otherwise anything wet doesn't have a chance to dryout. The shows were performed by the GO's and 'painful to watch' doesn't begin to describe it. Some nights were just brutal. However we really enjoyed the 'Circus' show and the 'Kid's Night.' The food was pretty good and there was always a huge variety to please everyone. We met people from all over the world but the majority were from France or Quebec, Canada. Unfortunately we left with an unfavourable impression of French speaking people. The ones we encountered were rude and arrogant or just plain thoughtless. (I'm sure others would have something more positive to say.)
Overal this is a great family resort that is warm and friendly. The staff and GO's really go out of their way to make this place a comfortable and relaxing holiday.

It was an amazing experience and vacation. The people were very nice and welcoming. We went as a family of four with two teenagers, and they had a great time hanging out at the ramp. The food was also incredible, especially with the theamed food nights, we got a taste of everyhting. The rooms were not the best rooms we have stayed in, but everyhting was really clean and well- maintained. We have gone to many other resorts in Cuba, Mexico, and Punta cana, and this was definatly the the nicest resort we have been to, and the most fun we have had.