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“Easy to get there; not my favorite Club Med” 4 of 5 stars
Review of Club Med Punta Cana

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Club Med Punta Cana
4.0 of 5 Resort (All-Inclusive)   |   Apartado Postal | 106 Higuey Provincia La Altagracia, Punta Cana, Dominican Republic   |  
Hotel amenities
Ranked #40 of 101 Hotels in Punta Cana
Washington Dc, District Of Columbia
Top Contributor
70 reviews 70 reviews
52 hotel reviews
Reviews in 53 cities Reviews in 53 cities
72 helpful votes 72 helpful votes
“Easy to get there; not my favorite Club Med”
4 of 5 stars Reviewed December 10, 2012

I've been to Club Med 10+ times, and I like Punta Cana - but Columbus Isle, Turks, and Cancun are a better fit for me.

PROS - nice beach, easy to fly to from DC, good bars and restaurants, room has daybeds for lounging, in addition to the king bed
CONS- it felt like everyone else was smoking, fitness hut on the beach is too crowded, no chance to meet others at meals (a fave of mine about Club Med)

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubmedofficial, Guest Relations Manager at Club Med Punta Cana, responded to this review, December 17, 2012
Dear cctravelercc,
Thank you for sharing about your experience at our Club Med Punta Cana resort. We're glad to hear you enjoyed your stay and that you found our beach, facilities and dining options to be great. We're sorry we did not exceed your expectations as this is not the norm for Club Med, and we truly appreciate your feedback. Please know we will be addressing the concerns you mentioned immediately. Thank you again for posting a review, and we hope you give our resort another chance in the future.
Kind Regards,
Your Club Med Team
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Kennesaw, Georgia
1 review
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 27, 2012

Went just got back from Club Med with our 3 girls of varying ages: 6, 11 and 14.

The pros:

We went over Thanksgiving week thinking the percentage of Americans (English speakers) would be higher. However, the majority of the guests were French speaking Europeans but it didn't decrease our enjoyment. Our kids didn't seem to mind and I think it added to the cultural experience for them. All the guests were very courteous even if they didn't speak English. Most of the staff spoke English very well and communication was not an issue. They seemed very friendly, and want to help.

It's almost entirely families. There aren't rowdy drunks hanging around the pools and beaches.

Paradise! I believe this property just underwent a $40 million dollar renovation. The grounds are gorgeous!! Beach, pool, open air bar and lobby are amazing. Our room slept 5 people and was spacious enough with 2 small bedrooms and a connecting area for another bed was fine and we didn't spend much time there anyway.

The trapeze is very cool! They also have kayaking, windsurfing and sailing. Lessons are offered for these 2 x a day if you want to learn. Snorkle gear, Archery, tennis drills and soccer is available daily.

Our two older girls went to the "kid club" only one day. They have planned activities all day and also at night. The older kids can be signed up to come and go as they please. They swim, play games, trapeze, catamaran, sports, dance, etc. They also have a show they put on for the community on Wednesday night they practice for. It's very cute and most kids have fun doing it.

Our 6 year old went to the "mini-club" every day! The mini-club is broken up by ages (babies, 4-5, 6-7, 8-10, 11-13, 14-17). She was reluctant at first but she went willingly every day and said she had a blast! I almost felt guilty sending her there every day because we wanted to spend some time during the day with her so we kept her with us a few days. They give them 2 choices every hour what they want to do and split into groups to go do it. They did stuff like: trapeze (circus), archery, soccer, kayaking, catamaran, pool (they have a special pool with slides, etc.) games, slip 'n slide at the beach, dancing, etc. The G.O.'s (the people who watch them) are very good matches personality-wise with each age group and interacts with them accordingly (silly, cool, fun, etc.) They take them to lunch and have snack with them. You can also let them go to dinner with them too but we wanted to keep her in the evening with us. They have a special show for the young kids after dinner which you can leave them there or watch with them. Our daughter enjoyed watching every night!

We could always find a chair at the beach and at the pool. I've been to resorts where you have to "claim" your spot and if you didn't show up at 5 am to put something on a chair, you were out of luck. This is not that kind of resort. It is very exclusive and worth the money in my opinion not to deal with that kind of nuisance.

There are 2 restaurants. One is on the beach with covered but open air seating. This was nice for breakfast. The other is more "upscale restaurant" in appearance. Both are buffet and serve a large variety of foods. There will be something for everyone. A small variety of food can also be obtained through ordering right on the beach at the open air bar.

The weather was beautiful. Warm and pleasant. 80 degrees or higher.

There were no mosquitos. They spray every day.

Pro or Con: Topless French women. A lot of them. Husband didn't mind it, I could care less and my kids were a little freaked out at first but then got used to it as much as an uptight American can:)

Cons:

While the food selection was vast, I felt the taste was somewhat lacking. There was always fresh fruit (delicious) and fish, beef and chicken options. Everything looked good and many dishes are prepared in front of you so you know they are fresh. It may have been just a cultural difference in pallet?

Disappointing snorkeling I have been snorkeling in much better places. You may need to go on an excursion outside of club if you want to see better fish.

Smokers. Of course you can smoke anywhere which is disturbing to me as a non-smoker. Yuck.

The bar is free but the liquor is not top shelf. If you want that you will have to pay extra. It didn't stop me from enjoying many a mojito:) Wine is served with dinner and its a a little flat. I'm a wine drinker so I have my opinions!

It would have been nice to have some more drink and snack options in the room. These are very limited so it you want a bag of peanuts or a cocktail while you want to sit on your private deck in your room, you are out of luck. My kids would have liked a granola bar, etc. at the beach between meals.

Most guests are European so if you are looking to socialize with other people, your choices are limited. Also, the kids in the mini-club are also largely french speaking. Fortunately, many of the kids are happy to speak english to communicate. Many of the kids speak 2 or 3 languages.Makes me feel bad we only teach our children only one language in US.

Worst part here and why they are lacking 5 stars....we all got sick. All but one of us came down with what the Club Med dr. called "travelers illness". He gave us anti-biotic and anti-nausea meds. Didn't sound too scientific to me so I looked it up on CDC website. Turns out it's a real thing. The CDC refers to it "travelers diarrhea" and involves, obviously, the later part of that title in addition to cramping, vomiting and fever. Onset comes typically after 7 days of being exposed. Causes? Primarily bacteria from poor food sanitation and water borne bacteria. Luckily, we got it just before leaving and were able to deal with some of it at home. Horrible. Gross. Let's just say we left the maid a very hefty tip upon leaving. Apparently it's a large issue because we did notice later all the references to it in the room and literature at club medical office. Not sure what you can do about preventing it yourself. Beware!

Tips:

During busy seasons, make sure you book your excursions early. The popular ones fill up quickly. Daily, the lessons for sailing and windsurfing can also fill up so book them a day ahead if you can. We went on a Dominican Tour to several local places. It was an all day trip that took us to a Cacao farm, Hand made cigar factory, a local grade school, small tour of the city of Higuey and it's local market and visited the Basillica of our Lady of Altagracia. We also went to a rum factory (a little cheesy) and did some souveneir shopping. It was wonderful and our kids really thought it was interesting. This gave us a really good idea of what life is like outside the resorts. Totally recommend this excursion.


Trapeze is only offered during certain times for kids (and adults:). The windows are not huge so make sure you plan accordingly if you want to do this.

Save cash for the transfer back to the airport. The van transfer from Club Med is more expensive and the front desk will call you a cab (which is really another van) for a fraction of the price.

Most guests arrive on Saturday/Sunday so I think our mistake was that we didn't ask our kids to go on the first day when all the kids were arriving at the same time so by the time they joined (on Tues.), they felt that some "cliques" had already been formed. Though everyone seemed nice they said, it was just harder for them so they didn't go back. I should mention our 14 year old marches to the beat of her own drum so she just wanted to hang out with us which of course made the 11 year old want to as well! Oh well, hubby and I got one day alone at least:) This was a family vacation after all! You can still do all the same stuff with your kids and not put them in the club. I think most parents think their kids would enjoy the company of other kids. Ideally, it would have been nice to have a few days or afternoons to ourselves but we had so much fun with them, it didn't really matter to us.

Notwithstanding our illness, this was an amazing place and I would recommend it to anyone. I would definitely go back.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubmedofficial, Guest Relations Manager at Club Med Punta Cana, responded to this review, December 14, 2012
Dear show755,
Thank you for the very thorough review. We are pleased to hear that you enjoyed our amenities, activities. and entertainment. We appreciate your feedback as we are always looking for ways to improve. Once again, thank you for the review and we hope to see you in the future!
Kind Regards,
Your Club Med Team
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Reston, Virginia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed November 26, 2012

I normally read bad reviews and think, oh this was just written by a snob, or someone who likes to complain. If you read my other reviews, you can tell that I am not a complainer.... However, If you are looking for a resort with good customer service, a clean room and good food, DO NOT GO TO CLUB MED PUNTA CANA!. We just returned from a 6 night stay and I can honestly say we were extremely disappointed and will never go back to a club med property again.

We checked into the hotel in the afternoon. As we just traveled for several hours from a colder climate, we were not yet dressed appropriately for the warm DR temperature. Once we arrived, we were not given any information about the resort, no details of kids club activities, no info on events or where to go to find the list of activities, NO INFORMATION! This was a recurring theme of the week. Club Med should institute a customer service training session for all their employees. Anyway, we were escorted to our rooms, which happened to be the absolute farthest building on the property. We were a party of 6 with 4 small children all carrying back packs and not one person thought it would be a good idea to use one of the several golf carts they have on property to help us to our room.

Room: We had a deluxe family room.. basically two rooms with a connecting door. Our bed was damp as the A/C was clearly not working. When we complained about the bed, they said they could help us in the morning. There was plenty of mold and dirt in the room plus the smell of mildew in the room. This was NOT acceptable and the resorts response to our issues was also not acceptable. My wife spent several hours looking at other rooms, however, they were all the same. We ended up staying because we had 10 more family members coming to the resort. My brother asked for a fan several times and never received one for his room.

The food was acceptable, however, all of us had to deal with digestive issues. The buffets during breakfast and lunch were pretty much the same everyday. My father became ill for 2 days with a fever and stomach pain, but, according to the medical staff, it was not due to the food. I heard that a virus might have been going around the resort.

The only pleasant part of this resort is the kids clubs. The GO's take good care of the kids and ensure that they are well entertained during the day. I would suggest that they extend the club hours until 10PM,

I'm sure the GM will comment on this post saying they appreciate the feedback and blah blah... Perhaps Club Med corporate should pay a surprise visit to the resort and investigate some of the other reviews that have been posted on this site regarding the resort.

  • Stayed November 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubmedofficial, Guest Relations Manager at Club Med Punta Cana, responded to this review, December 14, 2012
Dear USABunch,
Thank you for sharing your experience with us. We assure you that we take all reviews seriously and look into all concerns addressed. We are very sorry that we were not able to exceed your expectations.
Kind Regards,
Your Club Med Team
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Littleton, Colorado
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 20, 2012

Our family of 4 traveled to Punta Cana Club Med for the 1st time for 7 nights mid-October 2012. We are from Denver & traveled with our 13 year-old son & 12 year-old daughter. This is our 3rd time to a Club Med (our other 2 times we went to Sandpiper Bay in Florida.) I apologize for the long review, but it’s complete…

We had a fantastic time! The grounds are absolutely beautiful and spotless. We never saw a piece of trash, cigarette butt, or empty cup anywhere. The entire resort is set along the beach with dozens upon dozens of palm trees and tropical flowers- the perfect backdrop of a dream beach vacation. We even saw groundskeepers shoveling seaweed away! I’ve read some complaints about the resort being so big that it’s difficult to walk around, but quite honestly it’s so beautiful, why wouldn’t you want to? Besides, you eat every several hours, trekking around the resort isn’t the worst thing you can do.

You have to pay for WiFi- one of my pet peeves in all resorts. It’s also very difficult to get reception in the rooms. I was happy my kids had to “disconnect” for the week, but my husband had to do some work, so this made things difficult for him.

Some people complain about the rooms, but they are quite nice. Besides, you shouldn’t be in there anyway (the longest time we stayed in was to watch the presidential debates.) The kids had their own separate room & we had a balcony. It was cleaned everyday & stocked with bottled water. The paint was chipping in places & we killed a bug or two, but it’s not a new resort & it is the tropics. Expectations need to be reasonable.

The Food- it was good, not amazing; Sandpiper is much better & our family agreed. We were told that is because ingredients/food needs to be flown/shipped in. We met the Head Chef however, who was fantastic (I forget his name), and he took a great deal of pride in his work (in a humble way), which must be quite an undertaking when you’re preparing meals for the 2nd largest resort of 80 Club Meds. One of our favorite GOs was Natalie who was always serving food & ready to greet us with a smile & great conversation. We learned that great GOs don’t always come from the “high profile positions.” It was a pleasure to see her 3 times a day.

The bars- I’m sorry to say these were bordering on terrible for several reasons. The bars were usually always tended by the GEs during the day. I hate to say this because GEs are so important & so integral to CM, but in this case were not. They didn’t speak English so it was difficult to communicate. The drinks were inconsistent. The bar was understaffed, especially the outside/beach bar. The last part of our week, the October transition seemed more complete & things seemed much improved in this area. One of the best parts about Club Med is you don’t see sloppy drunk people around like you do in other AI resorts. Love that.

Sports- We never took advantage of tennis or golf. Our son showed up at the beautifully manicured soccer field every day at 5pm sharp, but no one else showed. How we can be in a resort of mostly Europeans that offers daily “futbol” & only 1 American shows up is beyond me. It’s probably because it’s low season. We did archery several times- loved it! It was a new experience for us girls. We never did any water aerobics or zumba but saw tons of people doing it & it looked like a blast! They had 6 hours of exercise/fitness classes offered throughout the day. (I counted.) You will never get bored & everyone is enthusiastic.

Water sports- This is an extraordinarily patient group of guys. I would test anyone’s patience & you would never know it by their smiles & willingness to help. We took sailing & water surfing lessons & other than my husband & sailing, we were terrible. These GOs were fantastic! (I’m sorry to not name them by name.) I’m impressed by their ability (along with the CIRCUS TEAM to explain things in 3 different languages without missing a beat.) Again, they seemed to love what they did & seemed happy to help us. What fascinated me was that there were never any guests there- why? I know the resort only had 1/4th of their usual capacity, but no one seemed interested in any of the water sport activities. You couldn’t get a better beach! Hey- better for us!

Circus- Gotta love the circus, and if you don’t, at least stop by & watch everyone else. Again, patience is what these GOs have in abundance. They are seriously talented (watch their shows-you will be in AWE!) There was a certain “trick” I was trying to master before I left & they didn’t let me down. They are amazing with people of all ages. They want everyone to be successful. They WANT everyone to have a good experience. GO Nick is fantastic.

The shows- some are great; some are corny- we went to about half of them.

October- It was transition time for the GOs & you could tell. Even though there were only 300-400 guests out of a maximum capacity of 1600, the GOs seemed distracted to say the least. The new ones jumped right in as if they had always been there, but the ones that were leaving acted like high school seniors on their last week of school. We didn’t experience this when we were in Sandpiper in October 2011. Overall, I found that the GOs were not as friendly in general as those in Sandpiper. Everyone seemed like they were in a great hurry & didn’t make eye contact or say hello. In 7 days, we only had 2 meals with GOs. The GEs were the friendliest of all.

Teen Club- Our kids LOVED THIS in Sandpiper. You couldn’t tear them away. Here they didn’t want to go because none of the kids spoke English, only French. Bummer for all of us, but I can’t blame them. GO Obed (their “counselor”) persisted in having them join all week which was really sweet & GO Dietter who worked with the younger kids also called them by name & encouraged them to participate every time he saw them throughout the week which made them feel good, but we understand why it would have not been that much fun for them.

Language barrier-Out of 400 guests in the resort at the time we were there, we do believe we may have been 4 of maybe 15 English speaking guests. I have read review upon review that the GOs & staff cater to the French guests & have thought about this quite a bit. I don’t think this is true. I think this seems like it because French is the primary or at least secondary language (before English) of the GOs who are there, and therefore are more comfortable speaking it. I also think they are more comfortable with the culture. My husband & I personally enjoyed that part of the experience, but were disappointed for the kids as far as the teen club goes. We could have forced them, but we all know that forcing teenagers to do anything is like nailing Jell-o to a tree so we just let it go. They had a great time regardless.

Of course, the best part about Club Med is the Club Med experience. We love the late nights. We love the people & the personal experience. We love meeting the GOs. We love the clientele that Club Med attracts (typically.) We fell in love with GO Kaylen who works with the babies but who is adorable & outgoing and just wonderful! Our last night my husband and I hung out on the beach until 3 am with 2 GOs Bruno (bartender) and Nick (Circus- met him a year ago in Sandpiper!) smoking cigars. I may always hate crazy signs, but I will always love Club Med. Yes, we would go back to CM Punta Cana, but next time may try Turks & Caicos.

Thank you Club Med for a wonderful vacation!!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubmedofficial, Guest Relations Manager at Club Med Punta Cana, responded to this review, December 14, 2012
Dear Missy F,
Thank you for taking the time to write this review. We are very pleased to hear that you enjoyed our beaches, room accommodations, amenities, water sports, dining options and shows. We appreciate your feedback as we are continuously looking for ways to improve. Once again, thank you for sharing and we hope to see you in the near future!
Kind Regards,
Your Club Med Team
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Newark, NJ, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 19, 2012

Just returned from a week in Punta Cana with our 2 kids (5 and 2). The mini club was great with so much to offer. My older son who is sometimes a bit reserved participated in the activities, learned the songs and dances and even performed on stage. The mini club staff was great. My husband and I enjoyed some quiet time and activities together such as taking tennis lessons, water aerobics, snorkeling, zumba, soccer, basketball and swimming in the beautiful / clean sea. The GOs were great, with so much energy. Nice caring people. The only thing I would suggest is for Club Med to offer free snorkeling trips like they did when we went to Turks.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubmedofficial, Guest Relations Manager at Club Med Punta Cana, responded to this review, January 9, 2013
Dear YoungFamily4_12,
Thanks for the review! We're so glad you and your family had a wonderful vacation, and that you enjoyed all the activities our resort has to offer like tennis, snorkeling, water aerobics, zumba and so much more. We're also thrilled you found our staff to be exceptional. Thank you again for taking the time to share about your stay, and we hope to see you again in the near future!
Kind Regards,
Your Club Med Team
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Montreal, Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 12, 2012

This was our first experience staying at a Club Med. We stayed there the week of November 3rd and we lucked out on the weather all week.

We arrived at 11am on Saturday and our rooms where not ready... they provided a hospitality room so we could change into our beachwear and enjoy the day. That worked out just fine - rooms were ready at around 3pm.

We stayed in the Pescado building, room 505. It was about a 10 minute walk from the main pool area and lobby. At first we felt this was too far and asked for a closer room, however the resort was full and could not be moved until at least monday. After walking it a few times, through the well manicured lawns, palm trees and flowered bushes, we no longer wanted to change... this also provided sometime to digest all the food we ate at the restaurants!

The grounds, beach and pool areas are fabulous, everything is so clean and very well maintained. The food at the 2 restaurants was very good and had enough variety each nite for everyone. Although the resort was full, it never felt that way. We never had to wait to eat or for a drink at the bar.

The Lunch at the "snack bar" was fantastic... we had Grouper everyday and it just melted in your mouth - thanks to Sofia who always served us with a smile!

My wife really enjoyed the exercise activities and the "no pressure" attitude to join in when you wanted or not. No pressure for anything all week - the GO's informed you on what was going on and up to you if you wanted to participate.

For the kids, my daughter is 13, and she had a great time.. again, some days she slept in and join the group at 10am (an hour late) and if she didnt feel like doing an activity, just came back and met us at the beach.

Another great thing is that the beach is private, so we never had anyone trying to sell us things on the beach or anywhere. We left our beach bag with iPhone, iPod and iPad unattended everyday at the beach chairs when we went for lunch, never any worry that someone would take something. And never had any concern allowing the kids to roam free.

This resort is a great place if you have kids from 6 months to 16... lots to do and great place for them to make friends... sad goodbyes at the end.

In each room you have a nice walk-in closet where you have a safe and a fridge. My only disappointment was that it was empty - was hoping it would have been filled with beers and juices ;)

we took a 15 minute taxi ride ($30 fair each way) to the San Juan shopping center. It is still being renovated but had some ok shopping and a food mart, so we stocked up on (beer, juices, and snacks, as well as some nice wine for supper).

Our friends took the free tennis lessons everyday and did the "tournament" in the late afternoon.

for Wifi access, i paid the $57 for the week. It didnt reach our room in the pescado, but was available on the walkway close by, lobby, pool area and some parts of the beach... so i was able to listen to internet radio while sitting on the beach chair! It was good enough to skype and facetime.

all in all - excellent time and would definitely go back.

Room Tip: Try to stay in the Colon section, this is closer to the main pool area and beach entrance - however...
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubmedofficial, Guest Relations Manager at Club Med Punta Cana, responded to this review, November 19, 2012
Dear Frank107,
Thank you for posting a review about our Club Med Punta Cana. We're thrilled to hear you and your family had a wonderful vacation and that you found our staff, dining options, facilities and Kids Club to be excellent. We're also so glad you enjoyed our beach and activities! Thank you again for sharing about your stay, and we can't wait for you to visit again!
Kind Regards,
Your Club Med Team
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Highland Village, Texas
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 9, 2012

We love the Club Med and the activities they have for all ages. We have a 4 year old and was enrolled in their Mini Club, they have plenty of activities such as time at the pool, beach time, family picnic, circus evening and party for the kids. They have performances every night and parties afterwards. They also offer night care for a very reasonable price. If you do not speak French and would like to meet some people it could be a problem as most guests are French speaking. I speak a little French and found guests that tried hard to communicate in English with us. However, in some of the events they speak only French so at times we did not understand what was going on but was not a big deal for us. Do not have expectations of luxurious rooms, however, they are very nice.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubmedofficial, Guest Relations Manager at Club Med Punta Cana, responded to this review, November 13, 2012
Dear katenvironment,
Thank you for posting a review about our resort. We're thrilled you had a fantastic stay and that your child enjoyed all the activities our Mini Club has to offer such as the pool, beach, family picnic and the circus. We're especially happy to hear your whole family had a wonderful time and we hope you visit us again soon!
Kind Regards,
Your Club Med Team
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Additional Information about Club Med Punta Cana

Address: Apartado Postal | 106 Higuey Provincia La Altagracia, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Family Hotel in Punta Cana
#33 Luxury Hotel in Punta Cana
#34 Top resorts Hotel in Punta Cana
#36 On the Beach Hotel in Punta Cana
#41 Romantic Hotel in Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Club Med Punta Cana 4*
Number of rooms: 519
Official Description (provided by the hotel):
Discover the Dominican Republic in this all-inclusive family resort, designed over a long white-sand beach, considered to be the finest in the world. Travel to Club Med Punta Cana with your family and enjoy a carefree all-inclusive vacation in this resort which flourishes beside a lagoon surrounded by magnificent grove of coconut palms. Fun moments filled with memories await your kids at Club Med world-famous children's clubs with dedicated activities and sports for children and teenagers from morning to evening, for each age group, and all coordinated by qualified and enthusiastic professionals. This newly redesigned resort has something for everyone, with amenities such as: Baby Club Med™*, a new Spa* with private pool access, exclusive private Oceanfront Family Suites, new dedicated programs for Mini Club Med™ including Le Petit Tennis®, circus school and Baby Gym®, Passworld for teens, and more. ... more   less 
Reservation Options:
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Also Known As:
Club Med Punta Cana Hotel Punta Cana
Punta Cana Club Med
Club Med Dominican Republic

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