Before you travel to the Dominican Republic (regardless of where you stay) you need to understand that the area has not been a tourist attraction very long. They are still on working on some things. There is a language barrier (because you are the foreigner). The customer service is not ideal. Going to town is not a good idea. It is not perfect yet, but it is a very beautiful area that is on it's way.
The exception to this is the Melia. Don't waste your money or your time. I will not send one of my clients to the the Melia unless they begged. There are plenty of other great resorts in the area that are around the same price or less. I have never seen such a rude staff. The people trying to sell items on the beach were more pleasant than any staff I ran into. Every bad review you have read is true. The food is a joke. As well as the reservation system. I could tell our room was one that didn't get used often. The balcony door would not open and mainteance never came to fix it. Yet they were walking out of our room every time we would walk up to the door. I still don't know why. But $2 a day for the safe kept me from getting robbed apparently. You need to pay money to keep your things. There was mold on the ceiling. Our maid didn't do so well either. For some reason she took some of my clothing with the dirty towels. I never did get them back. Even upon first impression, when we checked in; we were being served champagne, yet the person behind the counter never look us in the eye or smiled because he was busy talking to someone else behind the counter (that person was of course checking someone is as well).
Some things that are good about the property, the beach and the pool. The pool is great and suprisingly clean. The beach, while not too clean is good for walking and the sand is soft.


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