This was our first time to Punta Canta and we traveled with two of our best friends, who are also married, we stayed (6) nights at the Melia Caribe Tropical. The property and landscaping is gorgeous and very well maintained, very spacious and the (restaurants, casino) are not within walking distance. The beach area was within walking distance from our room, which was nice because that was one of the main reasons we wanted to stay at the resort.
The sleeping room was nice; however, the plumbing in the bathroom was horrible... the hotel was extremely "stingy" with bath towels and supplied no face cloths. The pools and beach area are beautiful. The food was very good; a large selection and variety of items for everyone's taste. We all ate at different restaurants each night, which wasn't a great idea because there was not a good selection for individuals that are vegetarians, so we went to the all-you-can-eat buffets instead most of the time...The atmosphere in the Caribe lobby and bar area was very casual . I was also surprised that most of the hotel staff does not speak English; even the simplest things (i.e., black coffee, diet soda) were difficult to communicate. Overall, we had a nice time but probably will not return anytime soon – We also had a time sharing tour, which took up about 2 hours of our time on Sunday, but it was well worth the time to also see the private area, which was breath, taking, but costly.
Please, Please…Don’t sign up for the 14 hour excursion tour of Santo Domingo ….This tour will be a waste of your time and money…
One of the best non-motorized events was the Segway tour….If you never tried it before this would be a great time to learn…..The tour through the wooded area of Punta Canta was breath taking and the tour along the beach was excellent…….Don’t get tricked into purchasing a $20 video of the tour, because it took us a few days of constant complaints to receive our DVD…….
Last but not least, we had a disagreement with the front desk upon checkout in regards to rental/usage of the “safe service” in our rooms. Customer service was not the main focus especially given the fact that we paid thousands of dollars for the all inclusive package to be hassled for a $12.00 safe charge. Resulted in us filing a complaint with “Guest Services” and ultimately having the charge removed from our bill.







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