“100's of different room style! Only one type of service; the Excellent service overall. 4 stars well deserved.”
1st impression last !
Arrivals well prepared, you feel welcomed by the "bell boy service". & el senior Manuel Familia ...
Reception is impeccable each time. Warm and cozy
Note: You depend on the Bell boys to get to your villa or room...even after 5 visits. it's a 60 Block stacked townhome villa, HUGE GARDENS
It's lush, lively, where the wild life has found rich tropical gardens manicure for the simple pleasure of the guests. it's a 3min train ride or 15 mins walk to the beach/Resturants / Kids Club / Pool Bars, and the beautiful beach...
Kids Club MVP Staff; All reliable, really awesome Antonio speaks a few languages well, Christian, las 2 Perlas, Maery ( l'assistante de Belkiss ) Thank you to Belkiss & All Staffs from the Kids Club You are fabulous !! for 10-$ our 6 years old got to ZipLine, Wall Climbing, Trapezes, ...Excellent programs daily from Elgenio doing some kind'a stretch to the Flingstone mascotts visiting the kids stage a few times a week ! Fabulous.
Food and Beverage: Definately 4 Stars buffet. For it's Grills - Made to order beef, pork, chicken, fish, + Create your pasta bar in most restaurant. We upgrade to the Royal Service on Site which was truly reasonnable. We found ourselves quite impress with the service at the Gaby Pool Bar Restaurant * the one and only one on the Royal Service side of the resort. Grilled Salmon for lunch or nice Steak, Seafood at Dinner; Surf and turf included * langosta* lobster tails no "claws".
MIGUEL AP...O,,,sorry, the manager was very eager to make sure we felt absolutely at home. Juan del carme, Ludwig thank you !
So happy we did take the 3 hours to organize the Move from the Tropical to the Royal Service,...i took the decision to aim for a renovated suite,...worth the investment ! I did enjoy the Club Tour but DO CHOSE NOT to finance the "melia's renovations" it's time share however my agency always finds the best packages with flights and transfers,...
Many rooms have yet to undergo the much needed touch up from the design to the outdate wall paint and retired lamps ...we say oh well due to the amazing price, You Get what you pay for ! come on ...take some responsabilities here. So see what about $ 600 us will get you for the last 5 nights,...if a bed on the beach with service from LEONARDO & ELVIS,...makes the difference...just do it ! Upgrade. Directly at the front desk main CARIBE reception. Gracia LIZBETH ,...and CAROLINA la peruviana...Marco de RCI - Tremendo trabajo. Thank you Senior PABLO (supervisor de los maleteros ? ) para me :la recurso del resort , y Padilla el grand chef - les quiero mucho Bravo !
See you soon !
Villas Royal Service 36 35 34 quite close to the beach and train terminal for the 5 mins ride( or 14...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 26, 2012
Dear Melanie P;
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Warmest regards from Punta Cana,
Thanks for your positives commentaries; we hope you visit again Melia Caribe Tropical to have an unforgettable and better stay than the last one.
We feel proud and grateful for your compliments on the efforts and dedication demonstrated by: Manuel Familia, Antonio, Cristhian, Perla Suero, Perla, Merary. Belkis, Miguel Obispo, Juan del Carmen and Ludwing; it’s thanks to employees like them that we are able to accomplish our goal, the total satisfaction of our guests. Please be sure we will share this comment with our staff.
We do hope to have the opportunity to serve you here again at your Home away from Home Melia Caribe Tropical.
Web Community Liaison
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.