It was our first time in Punta Cana and our first stay at the Bavaro Princess. I was worried at first because of the reviews I had read but we went with an open mind. It was a smooth check-in with Carlos at the desk. We had clean rooms everyday, as well as our mini fridges were restocked everyday. Platinum is how we went and I would recommend it. We received Platinum bracelets upon check-in, complimentary dinner at Licey restaurant (food and service was excellent) for the four of us. We got one complimentary 20 minute massages but we didn't use them. I loved the Platinum Lounge area, staff was excellent and we booked our a la carte reservations with them. They were friendly and spoke English very well. Beach area was beautiful, lots of beds in the Platinum Beach area. You do get bothered by the vendors walking back and forth on the beach but a "No, Gracias" is all it took and we weren't bothered by them anymore. We booked our 3 excursions through our Sunwing Reps: Tony and Richard. These guys were amazing to deal with, easy to talk too, very informative and would answer any question that you had. I was very impressed with them because they were at the resort like they said they would be. You had no trouble finding them. We never got sick from the food and we enjoyed the main buffet but the Seafood restaurant was a disappointment (El Pescador) wouldn't recommend it. Poor service after the first half hour or so. They were friendly at first but forgot about our table once we got our main course over with. We didn't get our desserts after waiting quite awhile so we ended up leaving. Food was okay but we felt we were ignored after awhile. That was the only real negative thing about our week long stay. We never drank the tap water and stuck with bottled water the whole time. The resort was beautiful, clean and well maintained. They have peacocks and other birds throughout the resort. One morning my son's room 702 didn't have any hot water for his shower but the rest of the week wasn't a problem. If you leave anything out that is sweet, you do get tiny little ants but it wasn't a big problem. Firm mattresses to sleep on but that wasn't an issue with us either. We didn't have to wait too long for the trolley to come by to take us to the main lobby. They could be crowded at times but again we didn't sweat the small stuff. We were there to relax and have a good time. That is exactly what we did. The lobby was clean and spacious, we enjoyed the parrots, turtles and other birds that were located there. Staff was never rude to use and a lot of them spoke very good English. I had brought with me a Spanish phrase book just in case. I would recommend this resort to anyone and I would go back in a heart beat if I could. I travelled with my two teenage sons and there friend, aged 19,17 and 18. They spent a lot of time in the ocean and the two pools. For our excursions, we did the dune buggies, Saona Island tour and swam with a Dolphin named "Juancho" at Dolphin Island. We booked our excursions through our Sunwing Reps.The boys enjoyed getting muddy and dirty on the dune buggies, me not so much. There were too many vendors on the dune buggie tour at every stop we made, they were like vultures circling around us. Saona Island is beautiful and we had a wonderful buffet lunch on the beach there, great area for swimming too. It is an all day trip and we were tired at the end of the day but it was nice. The highlight for me was Dolphin Island. This I would do again in a heartbeat, they don't video tape it, but they take pictures that they put on a disk for you if you want to buy it. It is expensive excursion but it was worth every penny. We would love to go back in a couple of years if we could to the Bavaro Princess. Loved it, loved it, loved it.
Go Platinum pkg if you can. Had rooms 702 and 803 both were great rooms. Room 803 was a balcony suit...
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