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“Fun Hotel, Nice Beach, Terrible Food” 3 of 5 stars
Review of Bavaro Princess All Suites Resort, Spa & Casino

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Bavaro Princess All Suites Resort, Spa & Casino
4.0 of 5 Resort (All-Inclusive)   |   Av. Italia, Playas de Bavaro, Punta Cana, Dominican Republic   |  
Hotel amenities
Ranked #38 of 100 hotels in Punta Cana
Racine, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
“Fun Hotel, Nice Beach, Terrible Food”
3 of 5 stars Reviewed November 25, 2012

Let me start out by saying that Carlos really helped to make this a great trip. Every time we had a question Carlos appeared. He is almost like a hard working super hero.

The hotel had a very nice beach and the pool area was very fun.

The liqueur was pretty week. They would pour a ton in your cup because it looked fun, but it was very weak.

The food was not that good and the service in the restaurants were terrible. I am not a very picky person either. I could tell that it was a management problem. The workers were busting their butt, but were bottlenecked by management,.

The shows were also pretty lame. Lip-syncing to Frank Sinatra??? Common! Great America Style Costumes? Seriously?

Other than that we had a great time!

Room Tip: Go outside of the resort to find edible food! The local restaurants are really good.
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  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 25, 2012

Hi
I would like to give you a clear idea of what to expect from this holiday resort: the good, the bad and the ugly. Here is my list by number:
1. Annoyances – see notes below
2. Dangers – see notes below
3. Things to be aware of - – see notes below
4. Room cleanliness = 9/10
5. Resort cleanliness and standards = 2/10
6. Service offered in restaurants = 9/10
7. Service offered around resort (front desk, guest services etc.) = 2/10
8. Safety standards around resort = 2/10
9. Food and drinks quality = 8/10
10. Entertainment within the resort = 8/10 if you like all that noise and loud music
11. Beach and ocean = 10/10
12. Pools = 9/10
13. Gardens = 8/10
14. Layout = 8/10

1. Annoyances. This resort is designed with low costs in mind. They have managed to reduce the costs of staying here by reducing their control of health and safety as well as by allowing touts to line almost every path within the resort itself. If you are looking for a quiet, peaceful stay then beware. The hotel takes money from touts. Each business selling days out, excursions or ‘’trips’’ pays the hotel a fee in order to stay and sell within the resort. To give you an idea of the extent of this problem, I will list the touts around the resort:
- Breakfast, lunch and dinner there are several touts asking you if you want to go next door to see a ‘’better’’ resort and get a free t-shirt, massage, hat (sometimes they offer all three). These touts can become quite aggressive and pushy when you decline their offer. One tout told me that I should not lie on the beach all day and that I should do things, go out and come and see the resort next door. He insisted that my way of spending my holiday was ridiculous. He was extremely rude.
- Evening meals at the buffet restaurant: there are girls in feathers and fancy dress who drape themselves over you as you leave the restaurant. A photo is taken of you, whether you like it or not, and then you can buy it at reception for ten dollars. These alternate with men holding a plethora of animals (none of which are native to Dominican Republic, by the way) including parrots, iguanas and scary monkeys. The same hounding ensues, unwanted photos and lots of fake smiles.
- Buildings: EACH BUILDING of rooms/suites has its own tout selling you over-priced excursions.
- Pool area: Have two stands with touts selling over-priced scuba diving trips and another selling trips to Higuey etc.
- Beach area: if all else fails and the resort is quiet then touts resort to walking around the beach looking for business.
To avoid the touts at the buffet restaurant, use the back entrance. It is a lot quieter as are the pool and the beach at that side.
- Internet: it is extremely expensive to use the internet within the resort and only possible in the lobby area. Beware as they change fees for usage regularly, it seems to depend whom is managing the desk.
- Lost bookings: they could not find my booking when I arrived. They made many phone calls and made me wait for two hours and then finally gave me a room. I know of another two guests who had the same problem. One guest was placed in the wrong resort and another had to wait for hours while they found him a room. When he finally got taken to his room, there was somebody else in it!

- Animators: these guys play rather dangerous games around the pool and generally make lots of noise to looped loud merengue music. If this is you thing then it is perfect. If you need peace and quiet then just walk along to the next pool and beach area which is completely silent and relaxing.

2. DANGERS: the resort has several health and safety issues which they seem to ignore. I went during the rainy season which means there is a lot of water everywhere. Here is a list of dangers:

- I saw several guests slip on the marble floors in the lobby. It is beautiful but made of marble which is renowned for being slippery. You can imagine when it is wet.
- Yellow paving. These paving stones are throughout the resort. They are extremely dangerous when wet. Guests slip on them at a rate of about 5 an hour. One lady slipped during storm and had to go to hospital. The resort staff was unhelpful and aggressive despite her condition. They also refused to accept any public liability.
- Dark stairwells: the stair lights, in the buildings, are on a timer. If it goes dark before expected then you have to walk up slippery stairs and on slippery floors without being able to see where you are going.
- Hairdryers. The hairdryers are located about 12 inches above the bathroom sink. This is extremely dangerous.
- Plug sockets in suites: the plug sockets have all seen their day. Quite worrying really.
- Water drainage: during the annual rains, the resort gets completely flooded because they have not installed a drainage system. Guests were walking around knee deep in mangrove water, critters as well as the water from the burst drains.
- Drains and pipes: he waste water/sewerage pipes are old and inefficient. This results in their being quite a bad smell at times. Another worrying point is that they had held the sewerage pipe together with a plastic bag at one point………………..

3. Things to be aware of:
- Dominican belly: many guests got bad tummies. The water from the taps is not drinking water. Use bottled water to brush your teeth and to avoid the salad which is washed with the tap water.
- Moto-taxis: these are a very cheap and cheerful way to get around. You can pick them up on the roads outside the resort and the guard at the gate can also call one for you. These are not licensed drivers. Their driving is fast and furious and they are the victims of the most incidents on Dominican roads.
- Driving: unless you are used to driving with unruly drivers around you, I would suggest you avoid driving on this island. Drivers cut across roads and drive unnecessarily fast at times. This is not to mention the host of other dangers on the roads such as small children, horses and ponies grazing, people ambling and crazed moto-taxi drivers. It takes a certain kind of driver to drive and survive on their roads.

  • Stayed October 2012, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 23, 2012

This was our first time at an all inclusive resort so after reading what seemed like a million reviews, we settled on bavaro princess and we have not regretted that decision at all. We arrived a little after 10pm and check in was rather swift. We booked a junior suite and we were happy that our rooms were close to the main lobby and buffet as well as the trolleys. The resort is plush, ever so green and maintained immaculately.

The beach: although it rained 3 days out of the 7, the beach was beautiful. You cannot blame the resort for the weather but they did do a good job cleaning any seaweed. Because of the weather it was particularly impossible to swim so that was really disappointing. Plus the water was not clear so don't anticipate that. Also, enough beach chairs so no need to get up early to reserve one. We were even lucky enough to get a beach bed in the middle of the afternoon.

The food: as pescatarians, we found that you can never go hungry in this resort. But oddly enough, there was little choices in terms of seafood so that definitely was disappointing but not a deal breaker at all. The best part of the resort food was the desserts!! Honestly whoever complains about the food at this resort is just being extremely picky and ungrateful. You're in a 3rd world country, have some humility!

The staff: one word, AMAZING! Ok maybe a couple of more words are needed. The overall Dominican people, the staff were really nice and helpful. Tony from guest services was extremely helpful, Robert from the animation team made everyone in our group feel special, the staff at the main buffet were gracious. We loved them all. Oh and how can I forgot about the men at the omelette and pasta station. Loved it!!

Definitely this was an ideal resort for any family. And even if you wanted to party, you definitely could but for those who didn't, like myself, it was pretty laid back. The choice is yours!

  • Stayed April 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 22, 2012 via mobile

We WILL be back! The staff was amazing!!! Jourdain from the animation team stole our hearts, he became a life long friend!!! The food and presentation was extraordinary! Thank you for a relaxing, enjoyable trip to paradise!!!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 20, 2012

The Bavaro offered really nice rooms, a great housecleaning service, a beautiful beach with turquoise sea. The sea however was full of algae and waves which was a little disappointing. The food was no more than ok but none of our family members got sick from it. The staff was generally nice, if you know a few words in spanish it will take you very far. The entertainment at night was of an amateur caliber. The spot is ideal if you're looking to relax and enjoy a beautiful beach, it is not a party place and not many kids at sight. Overall worth every penny

Room Tip: THe site is very big, a bus takes you from a point to another, ask to be close to the beach. It is n...
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stoney Creek
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 19, 2012

We came back to this resort because we just did not get enough of it the first time around in May of this year. The staff is so friendly and obliging, they make any stay here a pleasure. The resort it self is enough to make a great holiday with plenty to do and beautiful rooms. The only downside was the restaurants were not all open on any given day because we were here again in the off season, but we made do with the help of the staff. A big thanks again to Jean Reamy and Miguel on the desk and "Raffy" in the pool bar who made our trip fun.

Room Tip: Get a room near the train stops for easy moving about the resort.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vorstenbosch
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 19, 2012

Me and my friends went to the bavaro princess resort and had a very good time.
The food was excellent the staff was very friendly en we had a very good time with the people from the "Top entertainment team".

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Bavaro Princess All Suites Resort, Spa & Casino

Address: Av. Italia, Playas de Bavaro, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Casino Hotel in Punta Cana
#27 Family Hotel in Punta Cana
#28 Spa Hotel in Punta Cana
#32 Luxury Hotel in Punta Cana
#32 Top resorts Hotel in Punta Cana
#33 On the Beach Hotel in Punta Cana
#36 Romantic Hotel in Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Bavaro Princess All Suites Resort, Spa & Casino 4*
Official Description (provided by the hotel):
Hotel Bavaro Princess, situated in the Dominican Republic in an area renowned for its incomparable beauty, the quality of the sand and the clarity of the water on the famous Bavaro Beach. Accommodation at this prestigious resort more than meets the expectations of the most demanding of customers.136 splendid Platinum Suites, 16 Honeymoon Spa Suites, 82 functional Junior Suites, or the 572 spacious and fully equipped Bungalow Suites, provide the ideal added value to enjoy an unforgettable holiday. ... more   less 
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Also Known As:
Bavaro Princess Punta Cana
Bavaro Princess Resort Punta Cana
Bavaro Princess Hotel Punta Cana
Hotel Bavaro Princess
Punta Cana Bavaro Princess Hotel Resort
Princess Bavaro
Bavaro Princess Dominican Republic
Bavaro Princess Hotel Dominican Republic
Bavaro Princess All Suites Resort Spa & Casino
Princess Hotel Punta Cana

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