We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“4.5 - great time and great service” 4 of 5 stars
Review of Paradisus Punta Cana

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save Saved
You added Paradisus Punta Cana to your Saves list
Paradisus Punta Cana
4.0 of 5 Resort (All-Inclusive)   |   Playas de Bavaro | Punta Cana, Punta Cana, Dominican Republic   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Offer
Up to 45% off
Ranked #28 of 99 Hotels in Punta Cana
Newport Beach, California
1 review
“4.5 - great time and great service”
4 of 5 stars Reviewed yesterday NEW

We saw a lot of other properties when we went to pick up people on our different excursions and from what we saw this was the prettiest resort in Punta Cuna and had the nicest beach. Speaking of excursions we did the dune buggy excursion to the cave and Caribbean festival, both we're excellent. As far as the food goes there were a lot of options and room service available 24 hours a day we had a great employee who brought us our room service almost every single time, Felix Peguero was his name and he always got us whatever we needed and super fast. He was always smiling and checking to see if anything else we needed. We also recommend the Royal Service option here at Paradisus, you have an on-call 24 hour butler to help with your entire stay. We had Jeffrey, he took care of all our dinner reservations, excursions and even brought us red bull out to the pool when we wanted to mix it up. He was very professional and spoke awesome English. There was always something fun to do and the hotel shows were good quality. The disco was kind of small, but it didn't matter cause the DJ was solid and we danced all night about 4 times during the stay. The best times we had were hanging out with the new people we met at the M bar, open 24 hours a day. Our bartender, Dioni Cueto, was the man! He was there almost every night and kept the drinks coming and let us play our own music. We always had an awesome late night at the M bar and really recommend it to all, especially after the disco if you want to keep the party going. Best restaurant we ate at was Mole and you have to get the lobster cappuccino, yes cappuccino, at Bento. We had an amazing honeymoon here, would come back again. Get an ocean view room, we were in building 19 and it was quiet and had a beautiful un-obstructed ocean view.

Room Tip: We had an ocean view room, it was so worth it!
See more room tips
  • Stayed October 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

5,072 reviews from our community

Traveler rating
    2,791
    1,231
    490
    290
    270
See reviews for
1,382
2,016
81
129
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (955)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Anderson, Indiana
2 reviews
4 of 5 stars Reviewed yesterday NEW

My wife and I visited the Paradisus Punta Cana from October 20th to the 28th very quiet and very nice.

Okay lets start with the positives:
The staff is what really made our experience stand out! I will name some in no particular order: Noel, Jhordan, Daniel, David, Margaret, Warlin, Raphael, Jose and Lois were all part of the activity staff! They are the ones that organized the activities during our stay: everything from dance lessons on the beach, painting, candle making, and cigar rolling, playing volleyball and basketball, as well as some soccer. They do shows in the evening, dancing, and entertaining. They work extremely long shifts and still have the energy to get people dancing and enjoying themselves. These guys were GREAT and again I say they are the ones that made our stay!!! In the main lobby where my wife and I enjoyed most of our evenings our server was Carmen she was always smiling and very good at what she did! Gabi Beach restaurant where we had our breakfast and lunch every day was pretty good for a buffet again food was nothing amazing but it sufficed. Our server there was usually Hector and even if he did not serve on us he stopped by to see how we were doing.

Speaking Spanish helps but not necessary...most everyone there knows enough English to help you out if you should need anything. We ordered room service once at 1 o'clock and it was great. Lots of Europeans and South Americans visit this resort and even though it is for families expect to see topless women on the beach as well as some swim bottoms that show a lot of cheeks.

Moving on...the room was nice size. We booked through Orbitz it told us that we would either have two queen size beds or a king, guess which one we ended up with as a married couple. In their defense they did offer us the change. I felt like I Love Lucy with separate beds. The AC was nice and cool, the water in the sink only came in one temperature SCOLDING HOT!!! The fridge was barely cold( and no way to make it colder) but it did the job. The fridge was also your mini bar if you want to call it that. Internet wifi was good for the most part, my wife and I were able to watch Netflix (side note; in Dominican Republic you have much better options for movies as a Netflix subscriber). TV was good they had ABC, NBC, and CBS that were in english and everything else in Spanish.

There was a lot of different restaurants to choose from and they were all very good in my opinion. I mean the food was not AMAZING but it was good! Service was excellent for the most part. In the morning the coffee did take a while to arrive and for those coffee drinkers they will understand what I mean. First day they will try to sign you up to get a membership, if you are looking for a "time share" this is your opportunity to look at what Malia has to offer, otherwise do not waste your time. On the beach there are vendors selling little bit of everything, word of advice do not buy the cigars on the beach, I got one for free and you could barely light it. If you want a cigar spend the little more and buy it from the hotel. If you tell the vendors NO they will leave you alone after that but some will not, just walk up off the beach to your chair and they cannot follow you because it is part of the resort. One thing that we were not aware was included is scuba lessons so definitely take advantage of that. Also there was only one CD that they played over and over again at the pool, pool closes at 7pm.

They offer excursions and we did do the boogies, it was okay. Just like anything your stay will depend on your mood and we had a great time! The only other thing that I would have liked is more places with air-conditioning. The pool was nice and clean. Always had fresh towels and swim up bar was good. Options of liquor were okay but they did have the nicer spirits there for extra $$$. For you beer lovers, there is only one beer option "Presidente." All in all it was a great experience and would go back. I hope this has helped anyone considering to go to Paradisus Punta Cana.

  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
5 of 5 stars Reviewed yesterday NEW

Incredible resort, pool and beach. This is by far the most exotic and beautiful resort i've ever stayed at. The ambiance in the lobby is outstanding and the natural vegetation throughout the entire resort is great. Everyone here has been incredibly friendly and the service has been top notch. The entertainment has been particularly great. Our entertainer warwin peralta has been fantastic and has made my day at the swim up bars that more enjoyable.

This was my first time to punta cana and it sure wont be my last. I absolutely will continue to stay at the paradisus moving forward.

Room Tip: Stayed in the junior suite with a garden view. The garden's are extremely exotic and are very re...
See more room tips
  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santo Domingo
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed yesterday NEW

I went two weeks ago. Everything was perfect. The reception, the room and the food. The service was incredible. They sent to us a romantic breakfast and a cake in the dinner because myt wife had her birthday. In conclusion, I came back again!!!

Stayed October 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Punta Cana
1 review
5 of 5 stars Reviewed yesterday NEW

I have been to DR punta Cana 5 times this being my 6 th. We stayed at all different places. This was the best place we have every stayed at in the Caribbean. It was so clean. The food was great. Service was impeccable. The beach was Sooo beautiful and clean. We really ENJOYED everything. The smell was amazing to. Matiel Reyes is a server at the beach. He was the BEST. I HOPE TO SEE HIM AGAIN.

  • Stayed October 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montclair, Virginia
1 review
5 of 5 stars Reviewed 2 days ago NEW

The was an awesome trip. Last minute surprise from my darling husband. Nice folks, very polite and the restaurant food was the best. We plan on going again with our boy's. I would encourage anyone to visit. The best relaxation with my dear husband. Can't wait to go back again.

  • Stayed October 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our recent visit to paradisus Punta cana, the Royal Service, was again quite wonderful! Our sincerest thanks to Carolina Sacristan, a most professional,friendly, helpful, and always accommodating woman! Next, we thank our butler, Surielenny for her everyday smiles,assistance, and absolutely wonderful attention she gave us during our stay!! Thanks and appreciation goes to the fantastic staff at the pool an beach, Jeremiah, Mateil, and others!!! Your service is commendable. Enjoyed the food, location of our room and service received at LaPalapa!! Also at the Vente restaurant located in the Reserve, thanks to Valentine! We hope to return sometime in February,2015, however on a negative note.... The mosquitoes were annoying!! People dining at the outdoor restaurants(Mole and Aqua(Italian restaurant) were getting up and leaving before they ate due to the mosquitoes.(even the repellents weren't working)! So do hope that the mosquito problem is rectified before returning to our home away from home!!

  • Stayed September 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Paradisus Punta Cana? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Paradisus Punta Cana

Address: Playas de Bavaro | Punta Cana, Punta Cana, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Casino Hotel in Punta Cana
#21 Spa Hotel in Punta Cana
#24 Luxury Hotel in Punta Cana
#24 Top resorts Hotel in Punta Cana
#26 On the Beach Hotel in Punta Cana
#32 Romantic Hotel in Punta Cana
#38 Family Hotel in Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Paradisus Punta Cana 4*
Number of rooms: 688
Official Description (provided by the hotel):
Discover the unpretentious luxury of Paradisus Punta Cana Resort. An extraordinary island retreat offering a super balance of natural and man-made wonders. Open-air architecture, featuring indigenous organic materials like raw coral and exotic hardwoods, houses an impossibly sumtuous gallery of luxury Suites and an exclusive Garden Villa. All-inclusive and all encompassing, Paradisus Punta Cana Resort is an ocean front playground for all ages. Tennis, championship golf, every non-motorized water sport imaginable, a magnificent array of restaurants, our own Casino, an incredible Spa For Kids, an exquisite full-service spa and health club and personal world-class service all seamlessly unite to deliver you the relaxing, romantic, carefree, fun-filled experience of a lifetime. The Resort features 688 oversized suites including 143 Royal Service Suites and 4 Ambassador Oceanview Suites, plus a one-of-a-kind oceanfront Garden Villa. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Melia, Amex, Expedia, BookIt.com, Hotels.com, TripOnline SA, Despegar.com, Travelocity, getaroom.com and Tingo so you can book your Paradisus Punta Cana reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Punta Cana Hotel Punta Cana
Paradisus Punta Cana Resort

Owners: What's your side of the story?

If you own or manage Paradisus Punta Cana, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.