I have very mixed feelings about my stay at this this beautiful resort and the ocean views provided with an upgrade to the Royal Service Level. However, the concept of a personal Butler that Paradisus sells with this Royal Service upgrade package is laughable. Our assisgned Butler, Yunior wasn't on duty the day we checked in or the day we checked out. On the other days, I had to chase him down to make my requests and then ended up having to fill said requests myself through either the Conceriege, Maid Service or Room Service. Just let me rent an ocean view room and subtract the cost of this farce "Butler Service" from my bill.
On a more positive note, if you're staying in the Royal Service area, ask for Conceriege Anthony. This guy is on top of things, is extremely personable and can get things done. Paradisus take note: Anthony is the one you need to promote to run your Butler Service.
Food: stick with the buffet. The reservation required restuarants aren't worth it. VERY mediorce food.
Would I recommend this resort: possibly, but don't bother upgrading to the Royal Service area. Aside from the rooms with ocean view, it's not worth the money.
- Official Description (provided by the hotel):
- Discover the unpretentious luxury of Paradisus Punta Cana Resort. An extraordinary island retreat offering a super balance of natural and man-made wonders. Open-air architecture, featuring indigenous organic materials like raw coral and exotic hardwoods, houses an impossibly sumtuous gallery of luxury Suites and an exclusive Garden Villa. All-inclusive and all encompassing, Paradisus Punta Cana Resort is an ocean front playground for all ages. Tennis, championship golf, every non-motorized water sport imaginable, a magnificent array of restaurants, our own Casino, an incredible Spa For Kids, an exquisite full-service spa and health club and personal world-class service all seamlessly unite to deliver you the relaxing, romantic, carefree, fun-filled experience of a lifetime. The Resort features 688 oversized suites including 143 Royal Service Suites and 4 Ambassador Oceanview Suites, plus a one-of-a-kind oceanfront Garden Villa. ... more less
- Reservation Options:
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- Also Known As:
- Paradisus Punta Cana Hotel Punta Cana
- Paradisus Punta Cana Resort