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“Loved it” 4 of 5 stars
Review of Barcelo Bavaro Beach

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Barcelo Bavaro Beach
4.0 of 5 Resort (All-Inclusive)   |   Carretera Bavaro Km. 1, 23301 Bavaro-Punta Cana | PO Box 3177, Punta Cana 23301, Dominican Republic   |  
Hotel amenities
Ranked #16 of 101 hotels in Punta Cana
Burlington, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Loved it”
4 of 5 stars Reviewed November 24, 2013

Amazing food, amazing beach. Highly recommend to take advantage of their tour to the local town and into a local's home, we watched them hot cocoa from the cocoa bean, bought some coffee from the locals, and had so much fun. Our tour guide was super funny and the Dominican rum that was provided in the tour was to die for, tasted like honey, we brought some back home with us. Customer service was not the best, and housekeeping below average, but doesn't really ruin anything because you are there to enjoy yourself and not get hang up on the small stuff.

Room Tip: Rooms by the pool or beach front, avoid rooms with the so called "tropical view' they are o...
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director Sandy P, Director General at Barcelo Bavaro Beach, responded to this review, December 19, 2013
Dear guest,

We thank you for selecting Barceló Bavaro Beach as your vacation destination and giving us your feedback about your stay.

Regarding your comments about the staffs behavior we definitely be more attentive in all departments in order to avoid negative situation that might lead us away from our main goal, a very satisfied customer.

We truly hope to have the opportunity to provide you a high quality service you deserve at a future visit.

Sincerely,

Sandy Pfeil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (594)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
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English first
hertfordshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 24, 2013

I had to put into words the fabulous holiday we had this year 1st to 15th nov. We had an ocean front room in the adults section with stunning views. It had the whitest talcum powder beach that I have ever seen. On day one we booked 11 restaurants and the food was absolutely gourmet standard. We had chaterbriand which was cooked to perfection, delicious lobster and the funniest chefs in the japenese.
The staff were friendly and helpful. Only one slightly unfriendly towel lady who was just bored and then became lazy. Suggest opening only at specific times morning and afternoon and getting her to help out in bar for the rest - that should keep her busy.
The staff were very attentive and respectful, we had to move after our first week and they couldn't do enough for us. Upgraded to junior suites.
I have never wanted to return anywhere normally however, I would happily revisit here. You will not be disappointed. A large complex but massively of Space and it never felt busy. The deluxe palace was fun, spotless, great shows but I was glad I was in the adult section.

Room Tip: Upgrade to ocean front. We'll worth it. You don't have to hurry to book anything always ro...
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  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director Sandy P, Director General at Barcelo Bavaro Beach, responded to this review, December 19, 2013
Dear guest,

We greatly appreciate that you have chosen Barceló Bavaro Beach as your holiday destination.
Thank you for taking the time to let us know about your experience at our Hotel.

It is an honor to know that our staff is providing our guests with the natural warm and hospitality that characterize the Dominican people.

We look forward to have back soon for another terrific stay!

Kind regards,

Sandy Pfeil
Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taunton, Massachusetts
Senior Contributor
23 reviews 23 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 23, 2013

We are returning for vacation. The only complaint I have about the place is that our camera was stolen at the pool area. Watch out! They do not have security systems in place. It was a bummer, because we lost all our pictures. The food was average, but the service staff was excellent!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director Sandy P, Director General at Barcelo Bavaro Beach, responded to this review, December 19, 2013
Dear guest,

Thank you for trusting in Barceló Bavaro Beach to spend your vacation and share your experience with the online community.

Received our deepest apologies for any inconveniences it might occur during your stay.

On the other hand, If you decide to come back, I will be pleased to give your our warmest service and attentions as well.

Sincerely,

Sandy Pfeil
Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Punta Cana, Dominican Republic
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 23, 2013 via mobile

I just wanted to take the time and show my appreciation for the workers of your pleasant hotel.
Especially workers ( Evelyn , Ross, and Damely )..... All were very helpful, professional .... And extremely informative ... I will defiantly be booking this fine establishment again .... I've been traveling alone for almost. 3 years now .... On and off ... And must say this might be my best trip yet .... Absolutely amazing !!!! So good ... I decided to stay and additional 2 nights ..... Wish it could be longer .... Get job keep up the great work. Truly awesomely yours ... Michael Dawson ....( New York )...

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director Sandy P, Director General at Barcelo Bavaro Beach, responded to this review, December 19, 2013
Dear Mr. Dawson,

Thank you for choosing Barceló Bavaro Beach for your holidays. On behalf of our entire staff, we want to thank you for taking time to share your review with other travelers.

We are very glad of knowing that you had a great time in our property and you could enjoy our beautiful beaches and excellent customer service provide for a very professional staff.

We definitely share your nice comments with Evelyn, Ross and Damely at the Guest Services Department.

We hope to see you pretty soon,

Sandy Pfeil
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Quebec, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 22, 2013

Hi y'all,
This was my first time in Punta Cana, so I can't compare this Hotel to any other places in Dominican Republic. However, I've traveled many times in Mexico and Cuba.
We went 2 girls for one week in the adult section, which I think is really worth it, if you are 2 adults traveling, if you are a family, I think the other section that is called "Palace Deluxe" will be perfect for you.

The Beach.
When we arrived, you could see your feet through the water, no wave. For me who hate big waves, I was in heaven. We did 7 days at the beach, We were also going near the Brisas Restaurant "Lunch Beach Buffet" it's a bit more quiet. We wanted to be a bit far from all the beach activities ( Aquaforme and beach games). What I loved was that, even though it was really quiet. there was a lot of boat passing in front, and they had the loud music going on. which I thought was bringing a bit of life.Note, that anywhere you are on the beach, you will be close to almost all amenities. Another that I noticed is that the sand doesn't get hot... you know, sometime you go at the beach and you have to walk with you sandal, because of the sand is too hot, well not here, you can be barefoot all the time on the beach!

The pool.
We did 1 hour at the pool. It's gorgeous, clean, and if you are looking for drinking buddies, that's where you'll find them.

The Staff.
Upon on arrival we were very well received, everyone was very nice, even the staff at the store was trying to speak french we us, knowing we were french-Canadians. At the lobby bar, they were a very fun staff to be around. especially if you want to grab a drink before diner, sit at the bar and meet Jose Luis! Absolutely adorable, kind and caring! *we've been home for less than a week, and we miss him already!

The Room.
The rooms were good, the bed is comfortable, good pillows, AC was working perfectly. Well sound-isolated. Bathroom was working great, maybe the actually bath and toilette could had a bit more definition during the construction.

The food.
Food was good, and you had a good selection, also you have many restaurant, juste make you you book them early upon your arrival so you don't eat too late.... unless you don't mind having a reservation after 9pm.

Overall, It was a really good first week in Punta Cana. Not to far from the airport. only 25 mins away. I'm planing on going again to this resort next spring.
Last thing, make sure you don't overpaid for this resort. Don't paid the full really expensive price for this place. it often goes down to 1100 to 1200 (leaving from Montreal, Canada) But I could say this to all the resort I went to. :) I also Manage to pay a really good price to all the hotel I go to.

Room Tip: Don't go premium... I don't think its worth it. but eh I dint take it. only other guests in...
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  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director Sandy P, Director General at Barcelo Bavaro Beach, responded to this review, December 19, 2013
Dear guest,

First of all we thank you for choosing our hotel Barceló Bavaro Beach for your holidays and for the time you took to share your review with the online community.

I will like to thank you for highlighting out the excellent service of our friendly staff and also for pointing out the beauty of our grounds and our little feathered guests.

It is our commitment to be dedicated to our customers and provide a well-deserved experience in paradise.

We look forward to have you back in our Barceló Bavaro Beach for another amazing stay!

Warms regard,

Sandy Pfeil
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
1 review
5 of 5 stars Reviewed November 22, 2013

The resort is beautiful and meticulously maintained. All inclusive food and drinks exceeded our expectations and were surprisingly good. There are activities which are also included such as snorkeling, kayaking which is super fun. It was my first time in Dominican Republic and it was amazing thanks to this place. The customer service was outstanding as well. I will definitely come back.

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director Sandy P, Director General at Barcelo Bavaro Beach, responded to this review, December 19, 2013
Dear guest,

We thank you for trusting in Barceló Bávaro Beach for your holidays and for sharing your experience with the online community and give us your feedback.

Thanks for choosing us as a destination for you stay. For us is very important the experience our guest have about their stay with us. We are glad to know that you have been able to enjoy your stay with us and have a memorable experience due to the amazing staff, the high quality food and drinks and resort facilities.

We would like to express you how glad we are to read that your positive valuation about the beauty of our premises, the variety of our gastronomy and the excellent service of our staff.

We are so looking forward to welcome you back soon in Barceló Bavaro Beach as you second home.

Sincerely,

Sandy Pfeil
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed November 22, 2013 via mobile

We have been here for just a couple of days and we feel like a place much better than home. The staff is AMAZING! We felt so welcome from the very beginning. Free booze! That 's the best! And whenever we come for a drink there is a cool person talkin to us like crazy. DEFINITELY COMING BACK!

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director Sandy P, Director General at Barcelo Bavaro Beach, responded to this review, December 19, 2013
Dear guest,

First of all, thank you very much for your visit in Barceló Bavaro Beach and posting this review online.

We appreciate your nice comments and valuation overall. We are very glad to know that you have enjoyed your stay with us and have appreciated our beautiful beach, the accommodation and high quality service in several departments.

On behalf of the Barceló Bavaro Beach team thank you for your visit and we do hope to have you back pretty soon to please you once more.

Warms regard,

Sandy Pfeil
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Barcelo Bavaro Beach

Address: Carretera Bavaro Km. 1, 23301 Bavaro-Punta Cana | PO Box 3177, Punta Cana 23301, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#7 Casino Hotel in Punta Cana
#13 Spa Hotel in Punta Cana
#14 On the Beach Hotel in Punta Cana
#14 Top resorts Hotel in Punta Cana
#15 Luxury Hotel in Punta Cana
#25 Romantic Hotel in Punta Cana
#30 Family Hotel in Punta Cana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Barcelo Bavaro Beach 4*
Official Description (provided by the hotel):
The Barcelo Bavaro Beach - Adults Only*****hotel is located on one of the 10 best beaches in the world, in the Punta Cana area of the Dominican Republic. This dreamy hotel has reinvented itself after a complete renovation to become an exclusive hotel for adults only. The hotel offers first class rooms 80% of which are located right on the beachfront. This makes it the most perfect place for a romantic getaway. Enjoy the exquisite range of cuisine on offer at the hotel through the Barcelo All Inclusive Programme with its Caribbean Buffet, Chez Gourmet and La Brisa restaurants; 9 a-la-carte restaurant options: Chez Gourmet (international), La Brisa (Mediterranean), El Coral (fish and seafood), Santa Fe (meat), La Dolce Vita (Italian), Mexico Lindo (Mexican), La Fuente (Spanish), Kyoto (Japanese) and La Comedie (Gourmet - additional charge except for Club Premium guests). Visit the facilities where you can find different options to fill your days: football pitch, tennis court, swimming pool, golf course, water sports, wellness centre, theatre and casino. This exclusive resort set on a virgin beach welcomes you with a cocktail, spoils you with drinks by the pool and offers you a 45 minute hydrothermal circuit, per person once during your stay. There are also 2 massage beds in the pool area (at an additional charge). Staying at this hotel also grants guests access to the facilities of the Barcelo Bavaro Palace Deluxe, a hotel which shares some of its services and facilities. This hotel is one of the very few in the country that boasts the international BLUE FLAG for compliance with the standards required by the non-profit non-governmental organisation the Foundation for Environmental Education (FEE). Come and rediscover the marvels the Barcelo Bavaro Beach - Adults Only***** hotel has to offer! ... more   less 
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Also Known As:
Barcelo Bavaro Beach Hotel
Barcelo Bavaro Punta Cana
Barcelo Bavaro Beach Punta Cana
Bavaro Beach Hotel
Bavaro Beach Resort
Barcelo Punta Cana Resort
Barcelo Bavaro Beach Resort Punta Cana

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