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Barcelo Bavaro Beach: Traveler Reviews

4.0 of 5
Playas de Bavaro | PO Box 3177, Punta Cana, Dominican Republic
Hotel amenities
Barcelo Bavaro Beach
Ranked #18 of 99 hotels in Punta Cana
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1,046 reviews from our community

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winnipeg
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“5 star amenities with 3 star service and quality”
3 of 5 stars Reviewed February 15, 2013

Our stay consisted of 1 week as part of a large group. Highlights included fantastic facilities, something for everyone. The coffee was amazing, drinks were never too "boozy" and the night time entertainment was good. Downsides were mainly the food and service. Food was horrible at the buffets and lots of times it was unclear as to what was actually being served. Breakfast was your best bet for getting a decent full meal. Even then, omelettes were frequently undercooked. We"ve never been to a resort where the risk of food illness was so high. A few people in the group were ill from the food and we ourselves had discovered undercooked beef and lobster a few times. The a la carte restaurants were "ok". The Japanese restaurant is phenomenal and the cigar/coffee shop was great too. Drink orders were consistently wrong, we equate this to the language barrier which is quite big for a resort of this supposed caliber.

For those booking large groups - beware of the Palace Deluxe vs Beach (adults only) bookings. Those with Palace wrist bands are NOT allowed service on the beach side even if they are childless. Beach bands can go anywhere and will be served anywhere. The majority of the a la cartes are on the Palace side which is about a 10 min walk across the resort.

In summar: ok experience, beach was awesome, pool was quiet but, not worth the price and glad to be home.

  • Stayed February 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask superoreo about Barcelo Bavaro Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGoncalves, General Manager at Barcelo Bavaro Beach, responded to this review
February 19, 2013
Dear guest,
We thank you for choosing Barceló Bávaro Beach for your holidays and for sharing your experience with the online community and give us your feedback.
I have read your comments thoroughly and I would like to thank you for your detailed comments, these comments are the ones that make us better hoteliers.
I truly respect you opinion on how you felt regarding to the food you produce here at the Bavaro Beach, however we cater for over one thousand clients daily and on our internal questionnaires we have over 90% satisfaction, this does not mean that we are not working to get to 100%.
Regarding your comment on how high risk to have a food quote “We’ve never been to a resort where the risk of food illness was so high”, well I must inform you that you stayed at the hotel won the award of the safest Hotel in Dominican Republic 2012 by an English external auditor company called Cristal or checksafetyfirst. I must say that being hill on a resort does not mean automatically food poisoning. Heavier drinking, dehydration and strong mixes of food can cause what is known travelers disease another factor to take into consideration the difference in temperature, especially in your winter months where you have well below zero temperatures and come to a plus 30 Celcius or plus 95 Fahrenheit.
We remain at your entire disposition for any assistance you might need before your visit.
As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.

Warm regards,
Samuel Johnson
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
montreal
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
“Absolutly great experience and great fun”
4 of 5 stars Reviewed February 15, 2013

What a great time i just had a this hotel, 1 week in February and it was great. First this weas not my first all inclusive, i've been in the Riviera Maya and Cuba and this was the best experience i've had.

This hotel is an Adult only hotel attach to the very large Barcelo palace. But the beach is better rated because it is smaller than the palace and people seem to like smaller setting that the larger one, for adults. The crowed if of every age. i would half are french canadian, 1/4 canadian and many russian, a few european and americans.

The location is Amazing, this is located according to Trip advisor to the 8th best beach in the world and they are right. Beautiful beach, ultra clean and pristine blue water. There a reason for that and you won't find this in Mexico or cuba is that they don't serve drink at the beach or don't have bar directly on the beach so they keep it very clean. But the bar in 1 min away so don't have to worry about that.

the grounds of the hotel are in immaculate condition and the staff is extremely friendly (well 90% of them, some like the towel girl doesn't not seem to like her job and does talk on the phone a lot) there are pleanty of place on the beach and you don't have to reserve your seats in advance there will always be place left, the pool is really good, there is a spa but you have no control on when it starts or stops funny!! the sitting area around the pool might be a problems. they do tend to keep very few chair around the pool and most are taken by 6:00am afterward you'll be lucky to find a place to sit around the pool.

THE ROOMS are great. I don't see the value of upgrading to an oceanview or premier club since most rooms at the beach have a view of the ocean because of the way the hotel is made and the premier club doens't give you any advantages that you can buy there and will be cheaper than the premier club. For instance premier get free wi-fi you can get for about 20$ a day and they have packages for 4, 5, or 7 days which is cheaper than premier club!! And all the rooms look great except for shower pressure there is none!! and obviously the new renovated look great.

The food is Good, there are three restaurant on the beach ground, and many many more at the palace. The buffet is open for all three meal times and La brisa is open for lunch and dinner. The only smaller down side is the buffet, it is a buffet and the food is OK, same things are reapeating themselves and often the fruits where to old or not ripe enough, but you will find somethings that are really good. The a la carte restaurants are amazing (except la briza, bad experience) the only problems most, well all except two of them are at the palace about a 10 min walk or take the train to go there but the train could take up to 10 min just to show and on the way back if you're unlucky you go the long way across the entire palace ground and takes up to 25min time. but the food is great at all the a la carte restaurant (REALLY BIG TIP, RESERVE ALL YOUR A LA CARTE ON THE FIRST DAY YOU ARRIVE)

Overall it is much better the any resort i found in mexico, jamaica, or cuba and will be back next year with the family at the palace and this is rare because i tend to want to try different things, hotels and locsation i go down south.

Room Tip: all rooms are good, do not take preferred unless you get a suite. make sure to be on the first floor...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask nickstudio about Barcelo Bavaro Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGoncalves, General Manager at Barcelo Bavaro Beach, responded to this review
February 19, 2013
Dear guest,
We thank you for choosing Barceló Bávaro Beach for your holidays and for sharing your experience with the online community and give us your feedback.
I have read your comments thoroughly and I would like to thank you for your detailed comments, these comments are the ones that make us better hoteliers.
I have taken the comment on the girl on the towel area once your not the first one to make this remark and we have past the comments and already took measures for her improvement.
We remain at your entire disposition for any assistance you might need before your visit.
As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.

Warm regards,
Samuel Johnson
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Bay, Canada
1 review
“Great vacation.”
4 of 5 stars Reviewed February 15, 2013

Visited this resort February 6 to 13 and thought it was wonderful. We paid for the Club Premium and it was worth every dollar. The view when we first walked into our room was outstanding. We were in building 6 and were directly on the beach. With the Club Premium you also received express check-in and check-out and they looked after your every need, ie. a la carte reservations, golf reservations and pick-up, spa reservations. The room was extremely clean and contained everything you needed. The robes and slippers were a nice touch. The cleaning schedule seemed to change from morning one day to afternoon the next so you pretty much knew when your room would be done. We tried Chez Gourmet, Las Brisas and La Comedie (next door at the Palace Deluxe) and were pleased with each one. The steak at the a la carte's was phenomenal. Nothing wrong with the buffet, either. Lots of choices. Beach was well taken care of with lots and lots of loungers. The pool, although cold (as at any resort) was a good size and very clean. Lots of great employees more than eager to serve you. We will definitely return!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Kerry C about Barcelo Bavaro Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGoncalves, General Manager at Barcelo Bavaro Beach, responded to this review
February 19, 2013
Dear guest,
We thank you for choosing Barceló Bávaro Beach for your holidays and for sharing your experience with the online community and give us your feedback.
I have read your comments thoroughly and I would like to thank you for your detailed comments, these comments are the ones that make us better hoteliers.
We hope to have you here with us very soon so you can enjoy all the marvelous services that we have in our Club Premium.
We remain at your entire disposition for any assistance you might need before your visit.
As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.

Warm regards,
Samuel Johnson
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
1 review
3 helpful votes 3 helpful votes
“Theft from room - 1st time in 30 yrs of travelling.”
4 of 5 stars Reviewed February 15, 2013

My husband and I made our 3rd visit to this particular resort - previously in 1987, 2012 and then last week Feb 6-13 2013. We had chosen it as our "go to" for an annual vacation however after experiencing theft from the room it has turned us off enough to never return again. The beach is absolutely the best...always chairs available pretty much anywhere you wanted to be - the west side being the quietest (also furthest from the bar). Kept very, very clean and is the perfect 'relax and recharge' spot.
Food in most restaurants was superb to very good esp the Gourmet, Spanish and La Brisa - favourite was the La Fuente which is the Spanish one. La Comedie which we did not go to this year but did last is also amazing. Buffet is ...well buffet. You can always find something to eat although choice is a bit repetitive by the end of a trip.
The downside to this trip and the reason we will not return is that the maid stole from our room - my beauiful beach wrap purchased in Mexico in 1989....treasured for almost 25 years. We were absolutely stunned as have traveled Europe, the Carribean and throughout Canada and the US and never ever had anything ever taken . We met up with other travellers who had experienced the same thing the same week...seems like it is only one or two items per room.....always women's clothing, always higher end, smaller pieces.
Go enjoy the resort, just lock up anything you really like or leave it at home. Unfortunately for us it is now tainted as we had always raved about the location and promoted it to others. We will probably go back to the Iberostar and Gran Bahai chains in the future.

Room Tip: Second and third floor rooms mean you feel safer with the patio door cracked a bit at night.....firs...
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
Ask FarmGirl6000 about Barcelo Bavaro Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGoncalves, General Manager at Barcelo Bavaro Beach, responded to this review
February 19, 2013
Dear guest,
We thank you for choosing Barceló Bávaro Beach for your holidays and for sharing your experience with the online community and give us your feedback.
I have read your comments thoroughly and I would like to thank you for your detailed comments, these comments are the ones that make us better hoteliers.
I would like to have the opportunity to ask you to send me an email to bavaro.beach.sdh@barcelo.com describing your beach wrap, once we have one that was found in the Hotel on the 10th of February and once we do not have a report on neither Public Relations or Club Premium departments of this disapearence.
We remain at your entire disposition for any assistance you might need before your visit.
As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.

Warm regards,
Samuel Johnson
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moose Jaw, Canada
1 review
1 helpful vote 1 helpful vote
“Very Nice, But....”
4 of 5 stars Reviewed February 15, 2013

I really don't have too much bad to say about the Barcelo Bavaro Beach, except the food was not up to expectations.
Pros: Adult resort-really enjoyed the quiet beach and pool area. Loved the beach volleyball, but not too much for activities at the adult resort, but that was OK. We walked down the beach to the Palace Deluxe Beach(we had full access to this part of the resort, which had way more activities, including bocce, shuffleboard, sailing, pingpong, games, kayaking and other water sports. Workers were helpful for these activities.
The nightly entertainment was very good, and a nice way to cap off the day.
My wife has Irritable Bowel Syndrome and some foods affect her. The bartenders prepared a drink called a "Baum Ba" or something like that, that seemed to help her condition. Thanks to the friendly and helpful bartending staff.
Guest Services was especially helpful to arrange mealtimes and give direction about most anything on the resort. Big thanks to Evelyn and Esmeralda!!!
Access to the beach was great from all 6 buildings. I suggest building 6, where we were, or building 5, as they were very close to the restaurant on the beach, which had a buffet over lunch time and a very nice A la Carte in the evening. You could also get drinks to enjoy on the beach right there.
Went golfing one time. All you pay is the cart fee of $65 each time you play. Bring your own clubs! The Lakes course is very highly rated. Lots of water = bring lots of balls! PB Dye design. Beautiful.
Security was always evident, even late at night.
Lots of places to access internet. Just buy the time. Cheap!
Cons: As a Canadian, we expect some of the foods we enjoy at our best restaurants would be typical for a 4 1/2 star resort. There was some good food, but not consistent, even at the a la cartes. Steaks weren't done to order and there was no choice as to what you want with your steak! Not an enjoyable experience. Salmon was great, fish was good, lobster was horrible. I think I enjoyed the pasta bar at the buffet. Put in what you want. They don't have real cheddar cheese like we're used to.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Tom H about Barcelo Bavaro Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGoncalves, General Manager at Barcelo Bavaro Beach, responded to this review
February 17, 2013
Dear guest,
We thank you for choosing Barceló Bávaro Beach for your holidays and for sharing your experience with the online community and give us your feedback.
I have read your comments thoroughly and I would like to thank you for your detailed comments, these comments are the ones that make us better hoteliers.
With regards to the food expectations even though we have an average of 91% of guest satisfaction, I have taken into consideration your comments and have passed them onto our head chef.
The fact that you mentioned the names of some of our team members reflects the personalized service we try on the daily basis to give to our clients, so they feel more like guests and not so much as only clients. I would like to take this opportunity to thank you on the behalf of Evelyn and Esmeralda.
The drink you mentioned is called Bomba and is made of one parte of Campari, one part of Fernet, soda water a spash of Lemon juice salt and Tabasco sauce, just in case you want to try at home.
We remain at your entire disposition for any assistance you might need before your visit.
As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.

Warm regards,
Samuel Johnson
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Barcelo Bavaro Beach

Also Known As:
Barcelo Bavaro Beach Resort
Barcelo Bavaro Beach Hotel
Barcelo Bavaro Punta Cana
Barcelo Bavaro Beach Punta Cana
Bavaro Beach Hotel
Bavaro Beach Resort
Barcelo Punta Cana Resort
Barcelo Bavaro Beach Resort Punta Cana
Barcelo Bavaro
Address: Playas de Bavaro | PO Box 3177, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Parking Kids Activities Restaurant Room Service Suites Swimming Pool
Hotel Style:
#13 Top resorts Hotels in Punta Cana
#14 Luxury Hotels in Punta Cana
#17 On the Beach Hotels in Punta Cana
#30 Family Hotels in Punta Cana
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Standing on the sands of one of the world’s top 10 beaches, the hotel Barceló Bávaro Beach has been reinvented following extensive renovation work to become an exclusive 5-star hotel for adults. Offering access to all facilities at the Barceló Bávaro Beach Resort complex of which it is part, it has numerous bars and restaurants serving lovingly prepared and varied dishes 24 hours a day in a perfect setting, on Punta Cana’s original Bávaro Beach, at the eastern end of the Dominican Republic.During the day, guests can practise any number of sports, ranging from football, tennis, water sports and golf on our 18-hole course. At night, we offer a wealth of entertainment with the various evening shows, discos, casino, and more... Highlights:- Hotel for adults only - Perfect for romantic getaways. - Located on one of the world’s top 10 beaches - Just 15 km from Punta Cana International Airport - 80% of its rooms are right on the beachfront - Rooms with the highest quality finish and cutting-edge technology - Very varied cuisine - Golf course at the Resort- Spa at the Resort ... more   less 
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