My new husband and I stayed at the Iberostar Grand Bavaro for our honeymoon. I was excited because of the fantastic reviews, but we have high standards so I was also a little nervous. I can say without question that we made the right choice. The staff is so nice. Everyone says hola and asks how your stay is. If there is something wrong, the buck isn't passed but it is taken care of quickly and efficiently. One of our reservations was lost one night and they were able to seat us at another restaurant and then make reservations for another night. No problem! The drinks tasted a little watered down at times, but that didn't bug us. Our butlers were very helpful in making reservations and setting up our jacuzzi. They were always approaching us at the pool or catching up with us in the corridor to see how our stay was. We also splurged for an ocean front room which was worth it, but next time we come I think we will just go for a standard room. Our room was always clean for us but some maids were better than I others. We tipped regularly but I never felt that anyone had their hand out. In fact some people didn't even notice you had money in your hand for them and you had to chase them down to tip! Our favorite staff members were Henry and Jason our butlers and Winston our star friend. We really enjoyed getting to know Winston and he is just a genuinely great guy who loves his job, his country, and his family. We especially loved playing Magic Carpet!! The hotel itself was impeccably clean. They were constantly painting to keep things looking fresh and the gardens are beautiful. Food was pretty good. Impressive for all inclusive. Japanese was our favorite restaurant (we LOVE Jose!!) and then Italian. We didn't like the buffet for dinner and lunch was always pretty good. Breakfast was best at the buffet. Room service breakfast arrived late and didn't seem fresh. Some changes we would request: better internet connection. Wasn't a big deal since we wanted to be mostly unplugged, but it was so incredibly spotty it was annoying. We also had problems with our jacuzzi not turning on. And I think it would be nice if they had some clocks at the pool area. Star friends will tell you about activities at certain times but it's hard to keep track of the time. And we had some excursions we were afraid we would be late to. All in all, our honeymoon was spectacular. We will definitely return again. We felt very safe and valued. Thanks for a great vacation!!
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- Also Known As:
- Iberostar Punta Cana
- Punta Cana Iberostar