we stayed at Ambar from July3-7. We arrived at the hotel at 2:30 after taking a taxi from the airport. I would definately recommend the taxi-it costs $38 and you get to the hotel in about 25 minutes. The receptionists were very pleasant. They told us our room wasn't quite ready so we had lunch at the Palmyra Buffet and looked around the grounds. Two hours later and after some fussing, they put us in room 60206. Building 60 is the best building at the resort. you are close to the ocean and have views of the pool. The outside restaurant is right at your doorstep. The room was nice, although the AC didn't seem to be doing a great job of cooling. The room service was unpredictable. I believe the best way to explain the problem is that there was an extreme lack of attention to detail. One day you wouldn't get all of your towels, the next day you wouldnt get your bottled water, the next day, no soap. It's that lack of detail that I think makes this less than a five star experience. We only had one major problem and it was ridiculous. While eating dinner at Don Pablo's restaurant, which is the nicest restaurant at Ambar, I asked for the pumpkin soup and the artichoke salad because I wanted to try them both. The server, Joaquin, was extremely rude and firmly told me no, that I was only allowed to have one of them. I explained that I wanted to try both. He continued to refuse until I asked to speak with a manager. Now mind you this is an all inclusive resort!!! Ramon, the manager came over and told me that he would ask the chef if it was possible. Then he and Joaquin went to the back of the restaurant and laughed like school boys at the situation. it was extremely unprofessional and unnecessary. The next day, I tried to speak with a resort manager and was told they were in a meeting until 10:30AM. I went back at 11:15 and they had gone into another meeting. The receptionist told me to write it down. We were checking out and I did not have time to write about the experience. Again, another reason this is not a five star resort. The best food can be found at the buffet-not the restaurants. Most of the people working at the resort were very kind and helpful. We went to relax so we did not go to the other side of the resort often. We saw the Michael Jackson impersonator at Bavarro and that was fun. We only did one excursion and that was the snorkling with sharks and stingrays. It was half a day and fun, although a bit expensive at $178 for two people. We walked down the beach to the little shopping market-which is quite a hike, but fun! Be prepared for the hard sell. At this market there is a little outdoor bar where you can get a water or a beer and sit and rest. We did not have any trouble getting umbrellas on the beach or chairs at the pool. There were many open seats everyday. We went to the gym everyday. There are free weights. bikes and two treadmills. The lobby bar is the best bar and the only place to get the premium liquor. Overall, a nice and relaxing stay. I do not think we would return when there are so many nice reorts in DR.