Just got back yesterday from a 1 week vacation at the BP, Ambar in Punta Cana. I had not been to the DR in about 12 years, and I must say that I was quite impressed with this facility and especially their staff. EVERYBODY went out of their way to help us, serve us, guide us and made our stay most enjoyable. Hats off to all the personnel. The guys at the Ambar Beach bar, including Kelvin, Maximo, Confessor, Leno and Victor are always singing and smilining as they mix your favorite drink and serve it to you. We 'booked' a Palapa right by their bar and had a great week, just chilling on the beach. Unfortunately, it was too windy (heavy seas) to do any watersports on Bavaro Beach, so I ended up going to Catalina / Bayahibe for my scuba diving fix. The restaurants were all quite good but the staff, food and presentation at the Don Pablo was were outstanding. The spectacular seafood buffet on Tuesday nite, with all the personnel greeting us as the restaurant opened was quite a sight. Overall, I give the BP Ambar a 9 out of 10. My only beef with mgm't was that I sent them two e-mails plus the original travel agent request for room selections as we were a party of five. My e-mails were never answered and my room selections were not fulfilled. Kind of disappointing for a hotel that has a five star rating and a large staff. I know they'll probably reply saying that they cannot possibly comply with all room requests but their website states that they do take requests for room selections. The catch is that you have to reserve your rooms thru their website, not thru a travel agent. It made us feel like we were second class customers... An e-mail acknowledgement, even if it was automatic, would have been appreciated. So easy to set up.... Thankfully, our rooms were OK.
On a positive note, I would still recommend this hotel for the value we got once we were on site.
- Official Description (provided by the hotel):
- Facilities and services 1 pool Sun terrace with sun umbrellas and loungers Relaxation zone with Bali beds Outdoor Jacuzzi BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, multi-sports court Water activity centre Motorised water sports (additionalcharge) WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) Entertainment amphitheatre Wedding gazebo 1 buffetrestaurant 3 speciality restaurants 4 bars 1 snack- bar Gazebo de bodas Smokers' lounge with bar service (cigar menu with additional charge) Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club, designed by Nick Price (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco and casino. Rooms 528 Deluxe Junior Suites Room facilities: King size bed or two full size beds Ceiling fan Air conditioning Sitting area with sofa Terrace Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer Bathrobe and slippers Don Pablo Collection amenities Direct phone line (additional charge for external calls) Alarm clock with iPod docking station Flat screen TV Coffee-making machine Minibar Safe Butler service 24 hour room service Evening turndown service Pillow menu 2 disabled rooms for a maximum of 3 adults Prime location right on the sea front Exclusive lake-style pool Aroma menu WiFi (additional charge) Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request ... more less
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- Also Known As:
- Gran Bahia Principe Ambar Hotel Punta Cana