This was my first trip to Punta Cana. I went with a group of friends. We stayed at the Ambar Nov 2-9. Many of the arrangements (i.e. restaurant reservations, room requests) were made by one in our group so I will not comment on her experience with that stuff. To start, the transport to the resort can take a while, depends on how many other places you stop. We were last. When we arrived at Bavaro, it was a little confusing how to get to Ambar. We found a bellhop that took us to a tram that quickly filled up and was actually going to a different lobby and had to wait for another. Not a big deal, just some confusion. When we arrived at Ambar, we met Angel Perez. He is fabulous! Angel and his team of butlers quickly took care of checking us in, reviewing our restaurant reservations, took us to our rooms, and gave a tour of the room to familiarize us. All very helpful. The room was clean and comfortable (and it stayed that way the whole week). AC, water pressure, minibar all good. I could not sleep on the bed (too firm). That is not unusual; I rarely find a hotel bed that does not give me a backache. I was in building 64, right next to the pool and the beach was just past that! Very convenient. I was on the first floor and you do hear some corridor noise but nothing disruptive. Ask your butler if you need anything. Dario was my butler and he was wonderful!!
The resort complex is very large. There are trams that run regular routes; you can catch one about every 10 min or less. We had a group of 7 so sometimes would request one just for us from the bellhop if we were going to a dinner reservation and didn’t want to risk finding a full tram.
The food was good. We ate at the ala carte restaurants all but 2 of the nights. My favorites were the Japanese (there are 2 of these, I think the one we were at was Mako) and Don Pablo. My least favorite was the Garden Grill. Coming from the Midwest, I should know better than to try steak. It was not that bad, just not like what I can get here. The buffets all had a good selection, there are options to get cooked to order (highly recommend this, had the best calamari!). I found all of the wait staff to be accommodating and friendly. I really enjoyed Juan every morning at the mimosa table!
We spent a lot of time at the pool and were waited on by a very attentive Bianca. All of the wait staff at the pool was good, but she was our favorite! When we were on the beach, again the wait staff was great. I wish I knew the name of the very nice man that swept the sand off the chairs. He kept everything neat and tidy!
We spent more than one evening at the lobby bar. Usually, we sat on the patio because it can get a bit warm inside. I did not try the Wifi in the lobby, instead using one of the computers available. These are a little outdated but I’m not on vacation to check my Facebook page and they served my purpose.
Overall, it was a very good experience. I would definitely recommend the Ambar.