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Luxury Bahia Principe Ambar Don Pablo Collection: Traveler Reviews

4.0 of 5
Carettera Arena Gorda, Punta Cana, Dominican Republic
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Luxury Bahia Principe Ambar Don Pablo Collection
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Ranked #9 of 100 hotels in Punta Cana
Most recent review
5 of 5 stars Reviewed December 15, 2012
danandcindy110 Qualicum Beach, Canada
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3,214 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Qualicum Beach, Canada
1 review
4 helpful votes 4 helpful votes
“Holiday in paradise .....Dan and Cindy”
5 of 5 stars Reviewed December 15, 2012

Returned december 7 from two glorious weeks at the Ambar. Our room was perfect and cleaned every day with fresh towels, fridge stocked and lots of smiles from all staff. The beach was truly magnificent, white sands and walked for miles. Restaurants on site were incredible. Great food, very clean and again lots of smiles and fun with the staff. Our trip was made even more special because of Chef Armando Mercado. What an incredible ambassador for Bahia Principe. Cindy's birthday was unforgettable because of Armando's special attention and wonderful chocolate cake. We spent lots of time chatting and laughing with Armando and made a wonderful new friend. We would recommend the Ambar to anyone looking for a fantastic holiday in the sunny Caribbean.

Room Tip: Corner rooms are very nice with a larger balcony. However all rooms are spacious and clean
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask danandcindy110 about Luxury Bahia Principe Ambar Don Pablo Collection
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Luxury Bahia Principe Ambar Don Pablo Collection, responded to this review
December 17, 2012
Dear Guest,

Receive cordial greetings from all the team working at Grand Bahia Principe Bavaro Resort, especially from our Quality & Customer Service Department.

First of all, we would like to thank you for bringing to our attention your comments about your stay in our Luxury Bahia Principe Ambar.

Please allow us to reassure that we are extremely proud to have provided you a fantastic holiday experience at the Caribbean, which reflects the commitment and quality of service we have exhibited through the years.

Thank you for your recent review and for highlighting the good stuff, such as clean room, magnificent beach, great food, and friendly staff. Please be assured that it is an honour and a great compliment for us to forward such wonderful comments to all our staff, especially to Armando.

Looking forward to welcome you once again!

Best regards,


Karen Mantilla
Social Media Coordinator
Grand Bahía Príncipe Bávaro Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
1 review
“Best one, so far !”
5 of 5 stars Reviewed December 14, 2012

Food, staff, hotel, beach all great ! Staff very nice. Very helpfull.
Restos All great including buffet.
Bars Pool bar, had very good service.

Special thanks to Marcos, from Grand Bahia Principe Ambar pool bar.
Service was great, fast and verry good.

Marco, e-mail me stephane.czolij@yahoo.com

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask steph272787 about Luxury Bahia Principe Ambar Don Pablo Collection
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Luxury Bahia Principe Ambar Don Pablo Collection, responded to this review
December 18, 2012
Dear Guest,

Receive cordial greetings from all the team working at Grand Bahia Principe Bavaro Resort, especially from our Quality & Customer Service Department.

Thank you for your recent review on TripAdvisor and for highlighting the good stuff, such as good food, nice staff and great beach. It is a pleasure for all of us to hear that we were able to fulfill your expectations.

Please be assured that your wonderful comments will be forwarded to Marcos.

We would like to have the opportunity to welcome you once again at our Luxury Bahia Principe Ambar and continue providing the most memorable vacations.

Kind regards,


Karen Mantilla
Social Media Coordinator
Grand Bahía Príncipe Bávaro Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Missouri
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
“Gran Bahia Principe Ambar”
5 of 5 stars Reviewed December 13, 2012

We chose Ambar ( one of 5 connected resorts, all Gran Bahia ) because it was adults only. As an Ambar guest, you can go to the other 4 resorts ( Punta Cana, Bavaro, Esmerelda, and Premier ), but they can't come into Ambar. The Ambar lobby is a bit smaller than the other lobbies, but very nicely-appointed with free wi-fi. The grounds throughout the resorts are immaculate and attractive. You have your choice of any restaurant in any of the resorts, but make reservations about 10 days early online, or you will be eating at 9pm - unless you want to go to one of the many buffets that you can always get into. They have a Japanese hibachi "cook at your table" restaurant that was great. The Bella Italia restaurant and the Santa Fe tex-mex restaurants were also great. We did the BBQ buffet one night, and it was just so-so. We wished we would have made another reservation. The beaches are fantastic, and well-kept by staff. We could always find a 4-chair umbrella area to sit, even at mid-day. It may not have been right on the beach, but it was a very short walk, and you could still see the water from our chairs. If you want to reserve a place at the pool or the beach, most people trot down there early in the day and leave their towels. Never saw security remove them, although maybe they should have. The shows at the Tropicana theater were usually great, with the Michael Jackson tribute show being the best. The guy looked and danced like Jackson. Get their early for a show you really want good seats at. The theater is under cover, but open air. Bar is in the rear, and waitresses come around regularly to the side and back tables but not the general seating area. We reserved a car through VIP travel services to take us to/from the Punta Cana airport. Good move, because others we talked to were on buses that stopped at other resorts, or took quite a while to get to the resort. Our room was a mini-suite at Ambar. Very nice. We got a 3rd floor room because we had heard they were the quitest and safest from bugs and or thefts. No issue with any thefts, and the room was plenty quiet to sleep late if we wanted to. The staff was great and very friendly, especially if you at least tried to speak some Spanish to them. Hey, you're in their country ! We learned the words for towel, bottled water, and other things we knew we'd need, and it paid off. ( You'll need the bottled water if travelling from the States, because that's what you use to drink and brush teeth with. ) Bottom line, getting to roam the 5 resorts and the many restaurants, pools and pool bars / buffets, mini-golf, water sports, etc. was fantastic. They have a tram that runs regularly around too, if you don't want to walk everywhere. Would definitely go again.

Room Tip: Try for an upper ( 3rd floor ) in a corner room. The corner rooms at Ambar have a larger balcony an...
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
Ask KeymasterMissouri about Luxury Bahia Principe Ambar Don Pablo Collection
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Luxury Bahia Principe Ambar Don Pablo Collection, responded to this review
December 14, 2012
Dear Guest,

Receive cordial greetings from all the team working at Grand Bahia Principe Bavaro Resort, especially from our Quality & Customer Service Department.

Thank you for your recent review on TripAdvisor and for emphasizing our immaculate and attractive grounds, fantastic beach, great Michael Jackson´s show, nice rooms, and friendly staff. We really appreciate this detailed review which help us continue striving towards excellence, and elevate our services and standards.

We thank you for taking your time sharing your opinion with us which we will take in the highest consideration.

Looking forward to seeing you soon!

Best regards,


Karen Mantilla
Social Media Coordinator
Grand Bahía Príncipe Bávaro Resort
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Mississauga, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Excellente”
5 of 5 stars Reviewed December 13, 2012

Returned home from this resort on December 6 after 7 day stay. Everything the hotel does/did was EXCELLENT. It was very busy but this did not reduce the service level.

Beautiful well maintained grounds.

Room lovely, large, clean, comfortable, plenty of clean towels every day -- did I say clean ... I mean CLEAN.

Restaurants and food - excellent. Canapes at the buffets at each restaurant were great. Cocktails at the door a nice touch. Hand sanitizer at the entrance to each restaurant, what a great idea. Food and service everywhere was great. Clean, clean, clean. Saw the odd fly (could count them on one hand).

Staff and service, excellent.

Beach was beautiful. How civilized to be able to sit there and have someone bring you a drink, even if it was a glass of water that you wanted. The water was very rough so we didn't do any water sports. Not sure if this is the norm or if it was extra windy. Only negative comment was that the "tourists" couldn't resist putting a towel on a chair in the wee hours of the morning which meant that if you didn't do the same it was very difficult to get a chair. Why do people think that it is okay to reserve a chair for the day and occupy it for just a few minutes? Its one thing if they reserve a chair then go for a walk on the beach or a swim but you don't see them all day. Are they going on tours outside of the property? People PLEASE try to be considerate of the other travellers who also paid money to be there. If you plan on leaving the property for part of the day let someone else enjoy the beach and have a chair to sit on.

We absolutely recommend this property for a relaxing, pampered type of vacation.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
Ask Janice S about Luxury Bahia Principe Ambar Don Pablo Collection
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Luxury Bahia Principe Ambar Don Pablo Collection, responded to this review
December 14, 2012
Dear Guest,

Receive cordial greetings from the entire team working at Grand Bahia Principe Bavaro Resort, especially from our Quality & Customer Service Department.

We are very pleased to read that you enjoyed your holidays thanks to our rich gastronomy, as well as the excellent service from our employees. At Bahia Principe our goal is to make your stay become an unforgettable experience.

We would like to thank you for recommending us on TripAdvisor. It is a pleasure for all of us to hear that we were able to fulfill your expectations.

Looking forward to welcoming you once again and continue providing the most excellent vacations!

Best regards,


Karen Mantilla
Social Media Coordinator
Grand Bahía Príncipe Bávaro Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chanhassen, MN USA
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
Reviews in 20 cities Reviews in 20 cities
26 helpful votes 26 helpful votes
“WOW - Just a Fantastic Trip”
5 of 5 stars Reviewed December 12, 2012

We just returned from a week-long trip celebrating our 30th wedding anniversary trip to BP Ambar. I did lots of reading of reviews and can honestly say this place lived up to all the positive reviews I read. It’s a great day in paradise when the major decision each day was where we were going to be, the pool or the beach. We found very little to grumble about and had a very positive experience and can’t wait for a return trip to the Ambar!

The Good….
The rooms are very well appointed and large
They were very clean and housekeeping was fantastic
The pool experience is first class; great pool side service
The beach was clean, lots of beach seating and very close to the hotel and pool area
The adult only setting is very relaxing... its your vacation!
The service throughout the property was fantastic, the staff was very friendly
Check in and out was smooth and efficient
Food was plentiful; the ala-cart restaurants were all B+ (we didn’t go hungry!!!)
The ala-cart restaurants reservations were all what we requested in advance of our arrival
The wine with dinner or any meal is very good
The main lobby is the central gathering point and social hub for the Ambar
FREE unlimited wi-fi in the lobby is a nice perk
Older couples or younger couple on honeymoon makes up the guest at this resort

The Nit-picky…
The food is different – not bad, just different, not lots of spice and many items are served luke warm
Service in all restaurants is European style – meaning you never know who will be waiting on you
No elevators, if you’re on the 3rd floor keep this in mind
The AC doesn’t get as cool as I would have like
Don’t waste your money on any of the Chef’s Specials.. not worth it
Wish there was more pool side music
Getting a seat at the pool can be problem if you don’t “towel a seat early”

Tips for the BP Ambar…
Request your building in advance of your arrival (we stayed in 65) perfect building; request a corner room and on the 2nd floor
Please tip the staff- take lots of US $1.00 and $5.00 – it will enhance your stay and the staff is extremely appreciative – they need your support!
Don’t take lots of clothes… dress shorts and collared shirts are perfect for all except the gourmet restaurant
Do take lots of sunscreen – very expensive on property
Share shuttle service to/from the Airport is easy and inexpensive – arrange in advance of our arrival

BTW - We booked our trip through Delta Vacations and had a very good experience with that process.

Room Tip: Request your building in advance of your arrival (we stayed in 65) perfect building, middle of the c...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 11
Ask msp2phl about Luxury Bahia Principe Ambar Don Pablo Collection
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Customer Service at Luxury Bahia Principe Ambar Don Pablo Collection, responded to this review
December 13, 2012
Dear Guest,

Receive cordial greetings from all the team working at Grand Bahia Principe Bavaro Resort, especially from our Quality & Customer Service Department.

We do not know how to thank you for this kind of comments. Posts such as yours delight us and gives us confidence to keep working hard to satisfy our customers and improve our service.

Your opinion is very important to us. It represents a challenge, an opportunity to improve our services, and maintain the magic that makes our dear customers choose for their holiday destination this paradise called Dominican Republic.

We thank you for taking your time sharing your opinion with us which we will take in the highest consideration.

Looking forward to welcoming you once again!

Best regards,


Karen Mantilla
Social Media Coordinator
Grand Bahía Príncipe Bávaro Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Luxury Bahia Principe Ambar Don Pablo Collection

Also Known As:
Gran Bahia Principe Ambar Hotel Punta Cana
Gran Bahia Principe Ambar Hotel
Address: Carettera Arena Gorda, Punta Cana, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Beach Fitness Center Free High-Speed Internet Restaurant Room Service Suites Swimming Pool
Hotel Style:
#5 Top resorts Hotels in Punta Cana
#6 Family Hotels in Punta Cana
#8 Luxury Hotels in Punta Cana
#8 On the Beach Hotels in Punta Cana
#14 Romantic Hotels in Punta Cana
Price Range: $$$
Hotel Class:4 star (4*)
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