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“A nice beautiful-beach get-away” 4 of 5 stars
Review of Majestic Elegance Punta Cana

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Majestic Elegance Punta Cana
4.0 of 5 Resort (All-Inclusive)   |   Majestic Street | Arena Gorda a Macao, Punta Cana 3005, Dominican Republic   |  
Hotel amenities
Ranked #16 of 99 Hotels in Punta Cana
Certificate of Excellence 2014
Newington, Connecticut
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“A nice beautiful-beach get-away”
4 of 5 stars Reviewed April 16, 2014 via mobile

My husband and I just vacationed at the Majestic for our anniversary. We were supposed to stay at the Colonial, but when we arrived we were told there were no rooms available but we were being "upgraded" to the Elegance. Come to find out, this happened to many other couples we met as well. However, after having spent time at both resorts - Elegance is, in our opinion, nicer in terms of decor.
We paid extra for the elegance club (adults only), and for a couple traveling without children - it is definitely the way to go. Give you access to quiet pools and beach areas, swim up bars, and lounges.

Pros: the rooms are spacious and the resort is clean. Staff is friendly. Beach is beautiful and there are many areas around the resort to lounge in or out of the sun.
Cons: food quality is so-so. There are 5 restaurants at the Elegance and the hibachi was definitely our favorite. The breakfast at the Italian restaurant was good. Hit the pasta bar for lunch.
Overall: a relaxing and enjoyable vacation.

  • Stayed April 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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11,055 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2,921)
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English first
NJ USA
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 16, 2014

My review is a bit late. We stayed at the Majestic Elegance in Punta Cana for Super Bowl week. They did a great party for the game in one of the large theaters . We went for the beach and to escape the snow and for that it was excellent. The weather was hot and sunny. The beach was clean and like most places you have to get up early and put a towel on a chair if you want to sit in a certain spot. The bali beds look really nice but they should really wash and change those sheets daily - don't think that happens, icky.
The resort is large and connected to it's sister hotel. So lots of walking. We liked that but if you don't this might not be the resort for you as I did not see golf carts or trams available unless you were moving into your room with luggage. The grounds on the resort are well kept and it was a pretty walk to dinner every night. We used the gym daily and it was fine but we did notice them finishing a new gym by the spa that looked fantastic.
We upgraded to the Club level and found it to be worth it. Check in and out was easy. The room was nice, but the bed was just not comfortable, it's two beds pushed together with a mattress topper. I'm not a fan of Jacuzzis in the room but it seems like it's a big hit with others, The room was clean and we had no problem with towels. We picked the place for the beach not the food but the food was good, we found lot's of healthy choices. The clubs around the property were excellent and a great place to grab a snack or a cappuccino or espresso.
The real stand out for us at the Elegance were a few key people. We don't drink but Maxima the bartender in the club section of the beach was always making sure everyone was happy , Our butler was good and provided us with aromatherapy one night , Altagracias in the main dining room always greeted you like old friends. Robert who handed out towels and the best was Sandra J in the Club room ocean front. Sandra was patient enough to let us practice our Spanish and always have a cappuccino ready. Great job.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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South Park Township, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2014

First time at "All Inclusive" resort. It was heavenly and elegant! Do not hesitate on upgrading to Elegance Club. You will not want for ANYTHING. Our Butler "Jaun" took care of luggage, spa, dinner reservations to all of the restuarants, and checked with us daily. He even filled up the jaccuzzi while we were at dinner. An incredible place, people, and experience. Will be back next spring, maybe with the family. WOW! The entire staff makes this place #1 in my book. Hassle free entering and exiting our stay, thanks to the staff.

Room Tip: Take the upper floor rooms at the Elegance Club buildings. We stayed Room 2244. Not far from anythin...
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 15, 2014

This is our second year in a row we have been at this resort. It was better than last year. We got there at 2 o'clock and they had our room ready. The staff was so friendly. The room was awesome. We had building 2, 4th floor and we loved it. The resort is very big and you do alot of walking. We ate at the buffet for all meals. We don't care about food and my husband didn't want to wear long pants to go to the restaurants. The food was good, however we did get sick of it the last day.

The beach is BEAUTIFUL. It's very big and we walked for hours on it daily. The first half of the week, the huts were no problem to get if you were there by 9-9:30. The second half of the week they were taken by 8-8:30. I was down to get our hut every morning at 6 am. We are beach people and are down there all day long until 4. We would go to the pool at 4. The pool is nice, however there are tiles missing on the bottom and you have to be careful not to get cut.

The room was nice and maid service is fine. Make sure you bring washclothes. They don't provide them. I knew this from last year and brought them with us.

Bring some singles for tipping. I did notice very few people tipped and it didn't seem to matter if you did or not. The service was still good.

We are already looking forward to returning next year.

Room Tip: I would request a higher floor. The ground level floor would be loud with all the people walking by...
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 15, 2014

Punta Cana and the Majestic Elegance was AMAZING!!! This was our first trip to DR and we look forward to coming back soon! From arrival and through out our stay the staff was attentive and very helpful. We had a butler named Santiago who helped us to our room. Very pleased with our room, a Junior Suite with Jacuzzi and Balcony. The whole resort is very beautiful, well maintained and had tons of cleaning and maintenance crews working through out the day. I LUV MY JOB Crew (Animation Staff) was EXCELLENT!!!!! Amauri, Hector, Miguel, Riki and Stephani were very funny and kept us entertained with activities. Bartenders Julio Cesar, Blas and Keilin were very attentive and the drinks were very good. (Definitely ask Julio Cesar for his recommendation on a drink! He'll surprise you!!! lol) Overall, a great time was had and we look forward to visiting very soon!!!

Thanks,

Vicente (Fernandez!!!!) (Amauri and Hector gave the nickname..lol)

Room Tip: Junior suite with Jacuzzi was Excellent!!!!
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knightdale, North Carolina
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 15, 2014

We absolutely loved the Dominican Republic and Majestic Elegance. Our room had a beautiful view of the Ocean through the lot next to the Majestic Elegance.
We really took advantage of all of the activities that the Animation Crew put on like volleyball tournaments/"Olympic games" against the Majestic Colonial and other competition. Each of us got a chance to win one of the events! I won a couples massage at the spa and Ben won rum. We enjoyed the opportunity to interact with the other guests together!
We really loved to food too! There was a hibachi restaurant that was good and a steakhouse that we visited twice. Lunch was just okay. It was just buffet right on the ocean, so convenience won out and we went there almost every day.

The staff at the Majestic was extremely friendly. Everyone seemed friendly and I feel like the animation crew really made the Majestic as good as it was.
On the third day of our honeymoon, majestic opened up a new area on the beach next to the open lot so now there are double the chairs at the Elegance club and about 4 more beach beds. Elegance club had the most open space on the beach and it wasn't necessary to put a towel on your chair early as the rest of the resort..
Things to know if you're booking a trip here. This was not a deal breaker for us, in fact we loved it, but everyone is laid back. Yes, this means that you may not get your drink instantly, but its very laid back. The language spoken in the Dominican Republic is Spanish, so there is a language barrier if you expect to communicate solely in English or Russian.

Room Tip: Request a second or third floor room to get a better view and a quieter room. Double win! There are...
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2014 via mobile

Was great time everything was great ,delicious foot services was perfect ,very smart an responsible employee chef William was delicious food I also I have few cocktail Manuel give to us great services love that place I recommend to my friends an family to go ova there they going to have a great time ,thanks all you guys they doing great job ...

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Majestic Elegance Punta Cana

Address: Majestic Street | Arena Gorda a Macao, Punta Cana 3005, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Spa
Hotel Style:
#9 Romantic Hotel in Punta Cana
#9 Spa Hotel in Punta Cana
#13 Family Hotel in Punta Cana
#14 Top resorts Hotel in Punta Cana
#15 Luxury Hotel in Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Majestic Elegance Punta Cana 4*
Number of rooms: 600
Official Description (provided by the hotel):
Opening in October 2008, the Majestic Elegance Punta Cana is the answer to fulfill the needs of a clientele, which is becoming more demanding of a high-end menu of facilities and services. This spectacular 5 star all inclusive resort is surrounded by the most astonishing landscapes, exuberant flora and fauna, making it an ideal place for Caribbean lovers and first timers visiting the Dominican Republic. In two words “comfort and style”, is the best definition to describe the New Majestic Elegance Punta Cana. ... more   less 
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Also Known As:
Majestic Elegance Punta Cana Hotel Punta Cana
Majestic Elegance Hotel Punta Cana
Punta Cana Majestic Elegance

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