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“Great honeymoon experience!” 5 of 5 stars
Review of Majestic Elegance Punta Cana

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Majestic Elegance Punta Cana
4.0 of 5 Resort (All-Inclusive)   |   Majestic Street | Arena Gorda a Macao, Punta Cana 3005, Dominican Republic   |  
Hotel amenities
Ranked #13 of 102 Hotels in Punta Cana
McKerrow, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great honeymoon experience!”
5 of 5 stars Reviewed February 20, 2014

The hotel was beautiful when we arrived, the only thing was that our room was not ready along with the other travelers that arrived with us. We were in the Elegance Club private check in and had to wait 3 hours till our room was ready. That was the only downside. But otherwise we got exceptional service and the staff was a highlight of our trip. They have such great personalities it made us happier being around them. Our butler David was amazing asking us every time he saw us if we needed anything. The food was great and the service was even better. There are many pools and bars so we do not have to walk far. We loved staying here and would go again!

Room Tip: Elegance Club Jr. Jacuzzi Suite
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

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10,442 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2,694)
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English first
Rochester, New York
1 review
5 of 5 stars Reviewed February 20, 2014

My wife and I recently visited Punta Cana at the Majestic Elegance for 8 days and and had a great time. We found the resort staff as friendly, kind and caring, always willing to help in any way. The grounds and hotel were immaculate. There are many choices for dining and all of them were "good". We found the food be be slightly average along with drinks etc. The staff and resort more than made up for the slightly average food. There is always plenty of staff on hand to take care of any of your needs. The staff is always smiling . Our Butler Arsenio was outstanding, always checking with us to see if we were happy with everything. I do recommend the Elegance Club. Private check in, added services and areas were well worth the extra $. The beach area is beautiful and expansive as are the grounds. It is a very large resort with plenty of room to roam making you never feel "crowded" anywhere. Plenty of activities if you want or areas to do "nothing" if you want that. I would recommend to anyone and plan to return in the future.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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North Carolina
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 20, 2014 via mobile

Having been to a Sandals I didn't expect it to be as good. But OMG! This place passes sandals by a mile. The food is delicious and the staff are so helpful. Elegance is the adult resort right beside the family resort and there weren't any children crossing over. It was extremely nice. The drinks were great and the pool bars were extremely generous! Tips are included but slip a 20 to the bartender and you'll be taken care of all week! For the price of a trip to this resort you would think its sub par but be prepared to be amazed!!!!

Stayed September 2013
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Carson City, Nevada
1 review
5 of 5 stars Reviewed February 20, 2014

We recently had the opportunity to stay at the Majestic Elegance Punta Cana. I just wanted to say that the best part of our stay, was the staff. We loved all the people, especially the animation folks. We adored Hector and Ricki. They are truly what made are stay memorable. Thanks so much.

Room Tip: All of the rooms are perfect!
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  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cicero, New York
Contributor
20 reviews 20 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 20, 2014

why Punta Cana or Bust? We had reservations for the 2nd week of January when one of the major storms hit!! Jet Blue cancelled thousands of flights for days and we were out our vaca. Finally after weeks of waiting for refunds, we were off to Punta Cana...a trip originally booked 7 months ago. My husbands 50th birthday! This was our 1st trip to DR and we loved it. ME was a great choice...yes the food was a gamble...loved gourmet , lunch at Sea and See, room service for breakfast, and dessert ANY WHERE!! The Elegance Club was an asset. Bladimier our Butler was Fantastico! He made reservations for us...left us a BD cake and sign for my husband. set up the aromatics' everyday....set up a trail of rose peddles to romantic tub. Would definitely request him again. As for the rest of the resort employees, I went knowing enough Spanish to get through a greeting so well that they would light up with surprise. They seems so pleased with my conversation. they all work so hard....our room was immaculate, the grounds beautifully groomed and spotless. the pools in the ele club were so relaxing. We did have an issue with water leaking through a ceiling light next to the ac unit....was fixed in 20 minutes.
Our favorite, the SPA...had the best couples massage ever!! Worth every penny...aromatic $200.
Hoping to go back soon!

Room Tip: Try out the Spa...worth every penny!!
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  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dracut, Massachusetts
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 19, 2014

My husband and I are well traveled for both work and vacations. We travelled with friends and this was our first stay at the Majestic Elegance. We had a wonderful time. The resort and rooms are very clean and the staff are wonderful. Federman at the French restaurant was especially outstanding, he went above and beyond to see we had a wonderful meal our last night there. The pool and the beach are beautiful. Always service with a smile!

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2014

Juan Lugo, our butler, was incredibly helpful and always available during our stay (six days, five nights) for our friends' destination wedding. He provided full decorations and cake for another friend's birthday during the stay, as well. The Majestic Elegance was expansive, clean and full of activities for all interests. Definitely would go back. Had a blast!

Room Tip: Be sure to specify if you'd like a full length mirror. There were none in the room. Beds was not...
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  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Majestic Elegance Punta Cana

Address: Majestic Street | Arena Gorda a Macao, Punta Cana 3005, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#9 Romantic Hotel in Punta Cana
#11 Spa Hotel in Punta Cana
#11 Top resorts Hotel in Punta Cana
#12 On the Beach Hotel in Punta Cana
#12 Luxury Hotel in Punta Cana
#13 Family Hotel in Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Majestic Elegance Punta Cana 4*
Number of rooms: 600
Official Description (provided by the hotel):
Opening in October 2008, the Majestic Elegance Punta Cana is the answer to fulfill the needs of a clientele, which is becoming more demanding of a high-end menu of facilities and services. This spectacular 5 star all inclusive resort is surrounded by the most astonishing landscapes, exuberant flora and fauna, making it an ideal place for Caribbean lovers and first timers visiting the Dominican Republic. In two words “comfort and style”, is the best definition to describe the New Majestic Elegance Punta Cana. ... more   less 
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Also Known As:
Majestic Elegance Punta Cana Hotel Punta Cana
Majestic Elegance Hotel Punta Cana
Punta Cana Majestic Elegance

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