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“Awesome Trip” 5 of 5 stars
Review of Majestic Elegance Punta Cana

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Majestic Elegance Punta Cana
4.0 of 5 Resort (All-Inclusive)   |   Majestic Street | Arena Gorda a Macao, Punta Cana 3005, Dominican Republic   |  
Hotel amenities
Ranked #15 of 100 Hotels in Punta Cana
Tampa, Florida
1 review
1 helpful vote 1 helpful vote
“Awesome Trip”
5 of 5 stars Reviewed July 25, 2013

This was our first all inclusive vacation and I did a lot of research using trip advisor and reviews. I wanted to share our experience because we had a wonderful stay at the Majestic Elegance. We were greeted at the private check in and offered a drink, our butler Rafael was quick to walk us around the resort and was willing to work out a room up grade. We went from a ground floor jungle view to the second floor somewhat ocean view. The next day Rafael came and found us and we were upgraded to the 3rd floor with the best ocean view. The rooms were amazing and very clean. There is so much to do at the resort casino, shows every night, activities, and the beds by the beach were awesome. Service was excellent we did tip but the workers truly deserve it they work like dogs to make sure you are having an amazing time. We thoroughly enjoyed the white beach party Sunday night and the foam party in the pool was a lot of fun. Bring your rafts and own goggles you can see all kinds of cool fish right from the beach. Take a piece of bread from lunch to the water with you and the fish will be circling you in no time. The presentation of food in each restaurant was grand and the food was excellent! We ate at every restaurant and did not have anything we didn't like and we are connoisseurs of food. We met a lot of fun people at the adult swim up bar this is the place to party especially before the pools close order a rumba! Overall we were very impressed with this resort and had an awesome vacation!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Majestic-Ele, Public Relations Manager at Majestic Elegance Punta Cana, responded to this review, July 27, 2013
Dear Kyla 3030,

Thank you for having chosen the Majestic Elegance and for sharing your experience with us through this website.
We are really glad to know that you had a wonderful vacation with us and that you specially enjoyed the beautiful beach, staff service, the room and bars.

On behalf of all staff I would like to thank you for your nice words of recognition for our work. Our main goal is the total satisfaction of our guests, and we are very glad to read that we accomplish that goal during your stay.

We look forward to welcoming soon back at the Majestic Elegance.

Kind Regards

Flavio Mirabella
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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9,916 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2,522)
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NJ
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 25, 2013

Went for a friend's wedding and a few extra days. Airport is half hour drive, quick trip, even with all the road construction. Rooms were not ready when we got there but got welcome drink and headed to the pool to wait it out. Butler took us to our room, didn't use him after that. Room #3321 was nice and cool, view of the main pool, no complaints except for the square toilet, just doesn't feel right. Resort feels huge first couple of days as you get used to where everything is. Elegance club lobby and private pool were awesome, if you're not a big eater, you can actually snack at the lobby all day. Drinks were better at private pool than others. The food was not that great first 2 days and got better as time went on, but its a resort; easier to add your own seasoning: salt, pepper, hotsauce, olive oil, whatever you think it needs. Didn't make it to the main buffet often because of the time, but buffet by the beach was good, nice breeze didn't hurt either. Beach looks beautiful, refreshing water, few rocks/seashells, no big deal.

Foam party was fun, sexy man contest was funny (our friend was in it), white party was OK. There are a lot of activities going around and excursions available, just work them around your schedule. The club was hot, as in every other resort I've been too, but it was a good time first two times.

Wedding ceremony on the beach (colonial side) was nice with a cool breeze at sundown. Quick cocktail hour on the beach with fire dancers. Reception in large colonial banquet room was nice with AC blasting, but I was still hot most of the night. Buffet style is kind of a letdown for a wedding, but it was OK, same food you see everywhere.

Overall its a good time. Planning on getting married there next year, but re-evaluating after this visit due to the food and room availability.

Room Tip: Somewhere on the second floor, unless you have a swim up. Building 4, relatively close to everything...
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  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Majestic-Ele, Public Relations Manager at Majestic Elegance Punta Cana, responded to this review, July 27, 2013
Dear Ty 44,

On behalf of Majestic Elegance Punta Cana we would like to thank you for your positive and constructive review regarding your recent stay with us.

We are really glad to know that you had a great stay with us and that you specially enjoyed our Elegance Club, staff service, pools and the beach.

At the same time I regret that you were not completely satisfied with the various gastronomical offer that we have in our six different restaurants and we will take your comments into great consideration for possible improvements..

On behalf of the Majestic Elegance and our professional wedding planers I would like to let you know, that if you consider to get married here in the beautiful Caribbean, we would be very pleased to assist you and your fiancé to have your wedding of your dreams.

Please don't hesitate to contact me on fmirabella@majestic-resorts.com for anything you need.
We look forward to welcoming you on your next visit to the Caribbean

Best Regards

Flavio Mirabella
Public Relation Manager
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1 review
5 of 5 stars Reviewed July 24, 2013 via mobile

My husband and I went for the firs time to punta Cana to celebrate our 8th wedding anniversary and was outstanding , everybody was friendly we have two bartenders that help to make our stay pleasant , Emilio and yudelky they were great people, overall we have a great time at the majestic elegance.also the butler Rafael was super nice and friendly and help us with all our needs.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Majestic-Ele, Public Relations Manager at Majestic Elegance Punta Cana, responded to this review, July 25, 2013
Dear Nievesfamily,

I would like to thank you for choosing the Majestic Elegance and for sharing your experience with us through this website.

We are really glad to know that you had a memorable 8th wedding annivesary during your stay with us and that you specially enjoyed our Elegance Club along with our Butlers, staff service, rooms and restaurants.

Your feedback is really important for us in order to improve our service and facilities.

We look forward to welcoming soon back for another relaxing and memorable stay with us at the Majestic Elegance.

Kind Regards

Flavio Mirabella
Public Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, Kansas
1 review
5 of 5 stars Reviewed July 24, 2013

Just got married here last week. If you are planning a wedding then you have nothing to worry about. They have everything down to a science. However they still make it your own. We had a group of 51 people. Like any vacation it is what you make of it. The resort is constantly updating. With 600 rooms and alot of humidity it is impossible to keep all the rooms and buildings perfect. I would reccommend this resort for couples who are not traveling with kids and want a relaxing vacation.

Room Tip: We stayed in 2353 and it was probably the best room in the hotel. It is also one of the more expensi...
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Majestic-Ele, Public Relations Manager at Majestic Elegance Punta Cana, responded to this review, July 25, 2013
Dear Diana AA,

Greetings from Punta Cana!

First of all, thank you very much for let us be part of your Wedding Dream and for considering the Majestic Resorts the place that you wish to return in the future as your favorite vacation spot.

At the Majestic Elegance, we feel very proud knowing that we did a great job by making your Wedding Dream come true. We are very glad to read your comments knowing that you and all your 51 guests enjoyed our resort, especially for the staff service and the rooms.

Once again, I would like to thank on behalf of our entire team, for taking the time to let us know your feedback of your recent stay with us, hoping to welcome you for another visit.

Best regards,
Flavio Mirabella
Public Relation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Douglassville, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 24, 2013

My husband and I recently returned from our vacation to the Majestic Elegance. From the very beginning , we were greeted with champagne, right up to the end of our stay,we were completely taken care of. The resort was so well maintained,and beautiful. Our room was huge,clean and well appointed.
The activities were easily accessible. The beach was beautiful. There were plenty of chairs on the beach. We were so happy when we found the Sea and See restaurant that was right on the beach.
The buffet was not so good.The bars were located at all the right spots! We took our own insulated cups...great move.
We would love to return ASAP!

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Majestic-Ele, Public Relations Manager at Majestic Elegance Punta Cana, responded to this review, July 25, 2013
Dear Kep 1002,

On behalf of Majestic Elegance Punta Cana we would like to thank you for your positive review regarding your recent stay with us.

Thank you for choosing the Majestic Elegance for your Holiday and for already planning to come back soon.
We are so glad to hear your nice words of recognition for our staff members as well as for your comments about the food in our restaurants, the Sea and See and the room.

We look forward to welcoming you on your next visit to the Caribbean.

Best Regards

Flavio Mirabella
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jamaica, New York
1 review
5 of 5 stars Reviewed July 24, 2013

My travel agent Andrea Moore from JAK-Travel put this package together for me.. I told her this was going to be my 55th birthday and wanted to give myself a treat.. I told her where I wanted and she did the rest.. Punta Cana the Majestic Elegance Suite was the Best.. I came with my partner we had a Blast!!!! From day 1 to day 5 the hospitality was super, the foods were great, the shows were terrific, the pool was warm and the beach was specular.. I partied had champagne and celebrated my Birthday in style... I recommend this place very highly and will return again.. Thank you Majestic Carolyn B

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Majestic-Ele, Public Relations Manager at Majestic Elegance Punta Cana, responded to this review, July 25, 2013
Dear Carolyn B,

Thank you very much for your recent stay here at the Majestic Elegance and for recommending us to other travelers and friends.

We are very pleased to know that you enjoyed your stay very much celebrating your 55th birthday and appreciate your nice words for our property, the food, the staff service and our pools and restaurants.

We are really looking forward to welcoming you soon back at the Majestic Elegance and the Club.

Best Regards

Flavio Mirabella
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 24, 2013

We just stayed at the Majestic Elegance resort and we loved it very much. The food is excellent and the staff are very helpful and friendly. I was skeptical about all inclusives as I had never stayed in one before, but I will be returning to Majestic Elegance the next time we vacation. Very well maintained resort!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Majestic-Ele, Public Relations Manager at Majestic Elegance Punta Cana, responded to this review, July 25, 2013
Dear CAsey 1493,

First of all, I would like to thank you for having chosen the Majestic Elegance and for sharing your experience with us through this website.

We are really glad to know that you had a wonderful first all inclusive vacation with us and that you specially enjoyed our property, the beautiful beach, our staff service, food, and bars.

On behalf of all staff I would like to thank you for your nice words of recognition for our work.

We look forward to welcoming soon back at the Majestic Elegance.

Kind Regards

Flavio Mirabella
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Majestic Elegance Punta Cana

Address: Majestic Street | Arena Gorda a Macao, Punta Cana 3005, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#9 Romantic Hotel in Punta Cana
#13 Top resorts Hotel in Punta Cana
#13 Family Hotel in Punta Cana
#13 Spa Hotel in Punta Cana
#14 Luxury Hotel in Punta Cana
#14 On the Beach Hotel in Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Majestic Elegance Punta Cana 4*
Number of rooms: 600
Official Description (provided by the hotel):
Opening in October 2008, the Majestic Elegance Punta Cana is the answer to fulfill the needs of a clientele, which is becoming more demanding of a high-end menu of facilities and services. This spectacular 5 star all inclusive resort is surrounded by the most astonishing landscapes, exuberant flora and fauna, making it an ideal place for Caribbean lovers and first timers visiting the Dominican Republic. In two words “comfort and style”, is the best definition to describe the New Majestic Elegance Punta Cana. ... more   less 
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Also Known As:
Majestic Elegance Punta Cana Hotel Punta Cana
Majestic Elegance Hotel Punta Cana
Punta Cana Majestic Elegance

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